I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... See more
Company replied
Location
Switch locationUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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See what reviewers are saying
excellent approach by staff ,they know their products, friendly and in formative. fantastic range of cookware. Compared with John Lewis opposite ,they get the gold medal i have used before,but time... See more
Company replied
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... See more
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, United Kingdom
4.9
Excellent
950 reviews
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The shop assistant gave us a lot of…
The shop assistant gave us a lot of different options which was very useful. She was sincere and gave us time.
30 June 2026
Reply from ProCook - Solihull
We're so glad our shop assistant provided you with useful options and took the time to assist you sincerely. Thank you for your kind feedback!
Staff in the Solihull shop
Staff in the Solihull shop, (James) were knowledgeable, helpful and patient as we placed a lsrge order.
29 June 2026
Reply from ProCook - Solihull
We're so pleased to hear our team member was knowledgeable, helpful, and patient while assisting you with your large order. Thank you for your kind feedback!
Sales person was very positive and…
Sales person was very positive and warm. He gave all information and very helpful. Quality is really good.
28 June 2026
Professional quality and attentive service
I had a great experience. The products are professional-grade and of excellent quality. The staff looked after me with great attention, understood exactly what I needed, and suggested the best options.
27 June 2026
Excellent cookware shop. Was looking for a new smaller dish to…
Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached to ask if I was looking for anything particular. She showed me a variety to meet my needs and I chose a lovely blue ceramic square dish. Have not tried it out yet, but sure it will be perfect. Attractive shop, amazing variety of goods, would recommend.
23 June 2026
Customer service was great and love the…
Customer service was great and love the product.
23 June 2026
I spoke to a lovely guy who helped me…
I spoke to a lovely guy who helped me with my purchase and showed me how to open it etc .
22 June 2026
Whilst we knew what we were looking…
Whilst we knew what we were looking for, knives, the young lady assistant could not have been more helpful, and very pleasant with it. She was a real credit to the company
23 June 2026
Great product.
Well apart from being followed round the shop ok. The elite triply saucepan and frying pan we bought are good they heat up fast I am well impressed. Wish I he’d bought them sooner. They are expensive but considering in 48 years I have had about 4 sets of saucepans these are guaranteed for 25 years.
18 June 2026
Reply from ProCook - Solihull
We're so glad to hear you're impressed with your new saucepan and frying pan! It's wonderful that they heat up quickly and that you appreciate the long guarantee. We value your feedback about your shopping experience.
Always helpful in your Solihull store…
Always helpful in your Solihull store and quality of your products is good enough for me in the right price range.
Thank you.
14 June 2026
Reply from ProCook - Solihull
We're so glad you consistently find our Solihull store helpful and appreciate the quality and pricing of our products. Thank you for your kind words!
Really helpful staff 😊
12 June 2026
The staff were helpful and explained…
The staff were helpful and explained the product well.
6 June 2026
Reply from ProCook - Solihull
We're glad our team was helpful and explained the product well. Thank you!
The item that I wanted was there and…
The item that I wanted was there and the advisor was polite and helpful
12 June 2026
Great Shopping Experience
The staff were so welcoming and helpful it was a great experience! Wide range of goods and good value. I will be going back to shop for more.
28 May 2026
STAFF INFORMATIVE AND HELPFUL
I was looking for a nice sharp knife with a bit of weight they were very helpful and got me what i needed
3 June 2026
Beautiful shop
Beautiful shop. Very helpful ladies - really useful advice re pans, knives, coffee pots, etc. We'll go back there!
3 June 2026
Love it
Love it , sleek and easy to use. Keeps the contents piping hot . Love the little basket for tea ginger etch well recommended. Enjoy
31 May 2026
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