The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... See more
Company replied
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Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... See more
The staff were great. It was my first time and I would recommend this shop to my friends. The range of items is good. The prices are competitive. The service I received was welcoming and helpful.
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 33, The Oracle, RG1 2AH, Reading, England, United Kingdom
- 0118 370 2088
4.8
Excellent
222 reviews
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Purchased cups that were larger than…
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledgeable re the stock in store. Many thanks to them.
19 August 2025
Reply from ProCook - Reading
We're happy to hear that the refund process was easy! We appreciate your positive feedback regarding our team's knowledge and assistance in finding an alternative. Thank you for taking the time to share your experience.
All the staff here are so helpful
All the staff here are so helpful, they always go above and beyond and so cheerful
18 August 2025
Reply from ProCook - Reading
We're happy to hear that you saw items you liked! We hope they're a great fit for your needs. Thanks for your feedback.
I found what I needed and the staff was…
I found what I needed and the staff was very helpful it shop was not busy and made things more interesting for my husband and me.
20 August 2025
Reply from ProCook - Reading
We're glad you found what you needed and that our staff was very helpful. We appreciate you sharing that the less busy shop made things more interesting for you both!
Excellent advice in store
Excellent advice in store
Lots of stock to compare and contrast
21 August 2025
Reply from ProCook - Reading
We're glad you found our Reading branch staff helpful. Thank you for your positive feedback; we appreciate it greatly.
Reply from ProCook - Reading
We're glad you found our team members helpful and friendly! Thank you for your positive feedback; we appreciate your time.
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Reading
We appreciate your positive feedback! We are so happy you found our shop lovely and our staff kind and helpful.
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely store with some amazing…
Lovely store with some amazing products. Very happy with my purchase. Staff very helpful and friendly. A good service thank you.
30 July 2025
Reply from ProCook - Reading
We're so glad you found our store lovely with amazing products! We appreciate your positive feedback regarding our helpful and friendly staff and that you were happy with our service.
well attended to.
Good to see a new shop in the area. Hope things go well. Nice looking stock .assistance was nicely attended to. not bad prices too. Will give another go for sure.
29 July 2025
Reply from ProCook - Reading
We appreciate you visiting our new shop and your positive feedback! We're happy you liked our stock and assistance, and found our prices reasonable. We look forward to your next visit!
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Reading
We appreciate you sharing that our staff was lovely, and you enjoyed our great stuff! We are so happy to hear it, and we thank you for recommending us.
Excellent customer service and great…
Excellent customer service and great products at really good prices
9 July 2025
Reply from ProCook - Reading
We appreciate your positive feedback! We're so glad you were satisfied with our excellent customer service and great products at really good prices.
Reply from ProCook - Reading
We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.
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