We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more
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Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
The sales assistant was so knowledgeable and helpful when I was buying knives. The store was clean, well stocked with many kitchen gadgets I didn't know I needed!
Every member of staff were friendly and helpful. I was unsure as to what product I needed but after discussing what things I needed they pointed me out to a fantastic product.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
593 reviews
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Much of my experience has been very…
Much of my experience has been very good,but a mini processor proved awkward in trying to get the top off on first use. I had to return to the shop to get it working. An induction converter had an exceptionally sticky label which took three days of soaking and scrubbing to remove! Not ideal. Apart from those, very good.
28 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Milton Keynes
We're glad you enjoyed your experience with our staff. We regret if you felt pressured during your visit. Thank you for your feedback.
The store had exactly what I wanted and…
The store had exactly what I wanted and the lady who served me was smiling and friendly
24 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found what you wanted and liked our staff.
The assistant was knowledgeable…
The assistant was knowledgeable pleasant and helpful without being pushy.
19 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our assistant knowledgeable and helpful.
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was helpful; it means a lot to our team that you had a positive experience.
Great store
Excellent knowledge of cookware and really helpful when answering my questions about products.
Have shopped here previously and always a great place for kitchen products and knowledgeable staff.
I’d rather shop in store
23 March 2026
Reply from ProCook - Milton Keynes
We're delighted you find our staff knowledgeable and helpful with our cookware. It's great to know you consider our store a great place for kitchen products and prefer shopping with us in person.
Reply from ProCook - Milton Keynes
We appreciate you letting us know about our knowledgeable advice and helpful service; it means a lot to our team.
Metal kitchen utensils.
The range of kitchen items was excellent. I was able to replace plastic utensils with good quality metal ones at a reasonable price. Staff were friendly & helpful.
18 March 2026
Reply from ProCook - Milton Keynes
We're happy to hear you found an excellent range of kitchen items and replaced your utensils. It's great to know our staff were friendly and helpful!
Reply from ProCook - Milton Keynes
We appreciate your positive feedback; we're so glad you value our great cooking dish and price, and we value your business.
Reply from ProCook - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Milton Keynes Store
Excellent attention in store and help with product choice. Very happy with purchases made in discounted offer
14 March 2026
Very attentive and friendly staff
Very attentive and friendly staff, and very knowledgeable about the products
11 March 2026
Very polite and helpful staff in the…
Very polite and helpful staff in the store. Served promptly with a smile. Very pleasant shopping experience.
7 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff polite and helpful, and your shopping experience pleasant.
I could not find the specific item I…
I could not find the specific item I needed. After struggling for about 10 minutes I had to go to the counter and ask for assistants. I am also unhappy that the store is unable to provide a hard copy of my Guarentee.
11 March 2026
Reply from ProCook - Milton Keynes
We regret you had difficulty locating your item and getting assistance. We will pass this feedback over to the store.
The helpful advice from your female…
The helpful advice from your female shop assistant
10 March 2026
Reply from ProCook - Milton Keynes
We appreciate your positive feedback! We are so happy to hear that our shop assistant was helpful and offered great advice.
Good customer experience and good range…
Good customer experience and good range of products. Some items could be a little cheaper as some things did look very pricey but overall aesthetic nice
3 March 2026
Very friendly and helpful staff
7 March 2026
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