The salesperson was brilliant. He found out what I needed and gave excellent advice. Then he kept the heavy items for us while we finished our other shopping. Great service and lovely products.
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We popped into the shop in MK and it's a very nice shop we could spend loads in this place, but we just wanted a few sharp knives so we ask a staff member and they showed us and we got help job done a... See more
We had an excellent experience at pr cook. As always ! We headed to pro cook to replace a dinner set we had bought some years before. We found one we liked and due to disability couldn’t lift it so n... See more
I have been shopping online with ProCook since switching to an induction hob a number of years ago, so was excited when I saw a bricks & mortar store on a recent trip to Milton Keynes. The staff were... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
554 reviews
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The best ever
30 July 2026
Friendly staff
Friendly staff. I found what I wanted easily, good price and quick service.
29 July 2026
Superb in-store service
The salesperson was brilliant. He found out what I needed and gave excellent advice. Then he kept the heavy items for us while we finished our other shopping. Great service and lovely products.
24 July 2026
Verry good👌🏻
22 July 2026
Simple Knives but very good quality.
We popped into the shop in MK and it's a very nice shop we could spend loads in this place, but we just wanted a few sharp knives so we ask a staff member and they showed us and we got help job done and not to expensive as well.
25 July 2026
Friendly staff
17 July 2026
Was made to feel very welcome and the…
Was made to feel very welcome and the staff were very helpful.
16 July 2026
The staff were very welcoming and…
The staff were very welcoming and friendly and very helpful. And I am very happy with my purchase
11 July 2026
The set of pots and pans I have from…
The set of pots and pans I have from ProCook are performing well.
15 July 2026
Assistant was very friendly and…
Assistant was very friendly and helpful.
Wasn't so pleased with the cup we brought last time the coating inside the cup didn't clean, and mark after a while. But the other goods were good.
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Items i brought were excellent customer…
Items i brought were excellent customer service poor abrupt and quite rude. Because the assistant got the wrong item from behind the counter.Her mistake not mine.
11 July 2026
Reply from ProCook - Milton Keynes
DENISE
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
I have a lot of your products good…
I have a lot of your products good quality very pleased with everything and all staff from different cook pro stores are very helpful and polite
11 July 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you're happy with the quality of our products and that our staff across different stores have been helpful and polite! Thank you for your kind words.
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