We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
The sales assistant was so knowledgeable and helpful when I was buying knives. The store was clean, well stocked with many kitchen gadgets I didn't know I needed!
It was our first visit to you store. The layout was good and everything was marked up. I was impressed with the items available and wish I had known about your store sooner. The staff were very appro... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
591 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ProCook - Milton Keynes
We're so pleased to hear that you found our staff helpful and our pricing reasonable! We truly appreciate your positive feedback.
The stuff was nice and kind.
11 August 2026
Reply from ProCook - Milton Keynes
We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!
Customer Service was fantastic they…
Customer Service was fantastic they knew how to explain the differences between the product I was looking for much more than price differences.
15 August 2026
Reply from ProCook - Milton Keynes
We're so happy to hear that our customer service was fantastic and that our team could clearly explain the differences between products, going beyond just price!
Shopped on Saturday 15th August
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kitchenware.
15 August 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you've had brilliant dealings with our store! It's wonderful that you appreciate our presence and find us a dedicated shop for kitchenware.
Reply from ProCook - Milton Keynes
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Allowed to look without sales people…
Allowed to look without sales people advising, then when asked they helped. Good selection from inexpensive to expensive.
12 August 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you appreciated being able to browse freely and that our team was helpful when you needed them. It's also great to know you found a good selection of items!
Went into store and asked if they had…
Went into store and asked if they had this product Burger Press as wouldn’t know where to start looking
Assistant at till said yes we do and went off to get it for me
Came back with the product I wanted plus an additional type for me to see
Bought the item I required
And it works perfectly
5 August 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear about your positive experience in our store! It's wonderful that our team could assist you in finding the perfect burger press and even offer an additional option. We're glad it's working perfectly for you!
Friendly staff
The staff was friendly, asking me questions and helping me find what I wanted to buy.
6 August 2026
Reply from ProCook - Milton Keynes
We're so glad our team was friendly and helpful, and assisted you in finding exactly what you wanted! Thank you for your kind words.
The lady we dealt with was very…
The lady we dealt with was very professional and I was so glad to find PTFE/PFOA free roasting pans.
5 August 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you had a professional experience with our team and found the PTFE/PFOA free roasting pans you were looking for! Thank you for your wonderful feedback.
Excellent, definitely recommend
Used for the first time yesterday, excellent little machine.
3 August 2026
Reply from ProCook - Milton Keynes
We're so happy to hear you enjoyed using our machine for the first time! We appreciate your kind words.
Reply from ProCook - Milton Keynes
We're so pleased to hear that you enjoyed our products and found our team to be very helpful and pleasant! We truly appreciate your positive feedback.
Great advice, great service.
The staff in the shop advised me on the knives I needed, and explained the difference with the range, great service thank you.
30 July 2026
Great experience
Staff were very friendly and helpful. They directed me to the right section.
30 July 2026
The best ever
30 July 2026
Friendly staff
Friendly staff. I found what I wanted easily, good price and quick service.
29 July 2026
Superb in-store service
The salesperson was brilliant. He found out what I needed and gave excellent advice. Then he kept the heavy items for us while we finished our other shopping. Great service and lovely products.
24 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.