In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... See more
Company replied
Location
Switch locationUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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See what reviewers are saying
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... See more
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
Company replied
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom
- 0114550 0341
4.9
Excellent
213 reviews
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Reply from ProCook - Meadowhall
We're so glad you enjoyed exploring our new Meadowhall store!
Excellent customer service
Excellent customer service enabled me to choose the best products for my needs
12 May 2026
Reply from ProCook - Meadowhall
We're so happy our excellent customer service helped you find the best products for your needs.
Lovely shop with a great choice of…
Lovely shop with a great choice of kitchen items. Price's are very reasonable. We bought a bread machine and have just tried it. The bread is lovely. The bread machine was a very good price and had good reviews.
12 May 2026
Reply from ProCook - Meadowhall
We're delighted you found our shop lovely with a great choice of kitchen items and reasonable prices. It's wonderful to hear you're enjoying your new bread machine!
GREAT SHOP
GREAT SHOP, BUT DIDN'T LIKE THE PUSH FOR DONATION FOR UNSPECIFIED CHARITY. WON'T BE SHOPPING HERE AGAIN.
11 May 2026
Reply from ProCook - Meadowhall
We appreciate your feedback and are sorry to hear about your experience with our donation request. We will review our approach.
Reply from ProCook - Meadowhall
We appreciate your kind words about our staff, knowledge, and pricing.
A really good unhurried shop with just…
A really good unhurried shop with just the right amount of support and no 'pushiness' from the staff. Thanks.
8 May 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your unhurried shopping experience.
Reply from ProCook - Meadowhall
We appreciate your kind words!
Great place
Great store with such a good selection of items for cooking , hosting, crockery etc.
6 May 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our selection.
Very helpful staff
Very helpful staff. Nothing was too much trouble when they were helping me to find what I was looking for. X
6 May 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to share your positive experience! We're so glad our staff was helpful.
Reply from ProCook - Meadowhall
We are so happy you had a good experience!
Reply from ProCook - Meadowhall
We're glad you enjoyed our good value, wide choice, and helpful staff.
I bought a Wok
I bought a Wok, when I used it the handle (to help lift the wok) was extremely hot!
1 May 2026
Reply from ProCook - Meadowhall
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Expensive items but worth the price and very helpful staff
I'm so glad they've opened a branch in Medowhall Sheffield, the items ARE expensive but, they are definitely worth the prices since I have never had any issues with ProCook's products, and the staff were very helpful and patient when I was looking for stuff to buy.
23 April 2026
Reply from ProCook - Meadowhall
We're so glad you're happy with our new branch and find our products to be a worthwhile investment. We appreciate your kind words about our helpful team!
Excellent service
Excellent service, very patient staff. Very pleased with items purchased.
4 May 2026
Reply from ProCook - Meadowhall
We're so pleased you received excellent service and found our staff patient. Thank you for your kind words.
Reply from ProCook - Meadowhall
We really appreciate your kind review.
Reply from ProCook - Meadowhall
We appreciate your kind words.
Well presented shop and a very warm and…
Well presented shop and a very warm and friendly shop assistant
30 April 2026
Reply from ProCook - Meadowhall
We're glad you found our shop well-presented and our assistant warm and friendly. Thank you!
Reply from ProCook - Meadowhall
We appreciate your feedback on our kitchen knives. We are glad you like them.
Amazing
Lovely, friendly staff. Great variety of products. The staff member i spoke to allowed us to open boxes to see if the colour would match my kitchen. She was happy to help giving us different options and understood if we said something wasn't what we wanted. I did feel pressured to make a decision there and then either!
4 May 2026
Reply from ProCook - Meadowhall
We are so happy to hear about your positive experience with our staff and product variety. We appreciate you sharing this feedback!
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