A very good shopping experience, even though the item I wanted wasn't available. The store was easy to navigate, with loads of lovely 'stuff' to look at. Most importantly the assistant who served me... See more
Location
Switch locationUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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See what reviewers are saying
The staff member that served me was first rate. She listened to my queries and answered them fully. I purchased three knives and while they are not the best available but priced accordingly, they w... See more
Love Pro Cook the store has so much choice and such lovely friends staff o e of my go to places when looking for dining cooking and kitchen things
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom
- 0114550 0341
4.8
Excellent
168 reviews
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Assistant was very helpful and…
Assistant was very helpful and friendly. Products good price. Lots of choice.
28 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely Staff.
The people working in the shop were extremely helpful and kind. I’ve taken off a star as you have stickers on every item that are pointless. They have a heart and a little message that I can’t even remember. Had to soak and scrub every item to get the sticker off. Not helpful for an elderly person with arthritis.
1 May 2026
Reply from ProCook - Meadowhall
We appreciate your feedback and are glad our team was helpful. We are truly sorry the stickers caused such difficulty, especially given your arthritis. We will certainly review our labeling process.
Very good experience
The team at ProCook Meadowhall were great to me and my wife and really helpful!
25 April 2026
Reply from ProCook - Meadowhall
We're glad you found our service helpful and informative. Thank you for your positive feedback; we appreciate it greatly.
Polite and friendly staff
Polite and friendly staff. Shop clean,tidy and well displayed products.
24 April 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our clean shop and friendly staff.
Very friendly and found everything I…
Very friendly and found everything I needed, would definitely recommend to friends and family
23 April 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service friendly and everything you needed.
Great store
The shop was lovely and clean and well laid out.
The advisors were polite and helpfull, I asked an advisor for help with a product and asked about certain features. I was happy wirh the information received and ended up buying the product.
The service was excellent.
25 April 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to share your experience! We're happy to hear that you found the shop lovely, clean, and well laid out and that our advisors were polite and helpful. It's great to know you were happy with the information received and the excellent service.
Helpful Staff and Quailty Priducts
Sales person was very helpful. High quality products and some great offers.
16 April 2026
Reply from ProCook - Meadowhall
We appreciate you mentioning that our salesperson was very helpful and that you found great offers on our high-quality products!
Only went in for a potato peeler so not…
Only went in for a potato peeler so not as if this was going to be the most expensive sale of the day! The young saleswoman couldn’t have been more helpful, friendly and professional. She went through all the potato peelers in stock, eventually selling me one and my sister also bought a couple of items that she wasn’t expecting to buy! I’ll definitely go back there and I’ve already told a couple of friends about Pro Cook.
20 April 2026
Reply from ProCook - Meadowhall
We're glad you enjoyed your experience. It's wonderful to hear the saleswoman was so helpful and professional, even for a small purchase. We appreciate you sharing your positive feedback and recommending us to your friends.
I went in to look at some pans and…
I went in to look at some pans and ended up buying a knife set after trying them. they are exetionally good value and give my globals a run for there money.
18 April 2026
Lovely kitchen and dining utensils and…
Lovely kitchen and dining utensils and cookware. Really helpful and friendly staff.
19 April 2026
Friendly, knowledgeable, pleasant, efficient
Friendly, knowledgeable advice and great pricing
23 April 2026
Reply from ProCook - Meadowhall
We appreciate you sharing that you found our advice knowledgeable and our pricing great; it means a lot to our team.
The staff are really friendly and polite
22 April 2026
Reply from ProCook - Meadowhall
We appreciate you letting us know our staff are friendly and polite; it means a lot to our team that you had a positive experience.
Fantastic service
Fantastic service. The 2 women who were on duty in the shop were excellent. They knew their products and were informative, friendly and courteous. The product we bought (2 12 piece dinner services and 8 matching pasta bowls) are exactly what we wanted.
22 April 2026
Reply from ProCook - Meadowhall
We appreciate you sharing your experience. We're happy to hear that the team members were helpful, friendly, and knowledgeable. It's great to know the dinnerware and pasta bowls are exactly what you wanted.
Excellent customer service
Excellent customer service. Nothing was too much trouble for the very friendly staff.
22 April 2026
Reply from ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful.
Reply from ProCook - Meadowhall
We appreciate you letting us know about our good, polite, and knowledgable service; it means a lot to our team.
bright and welcoming
The store is bright and welcoming with a very good lay out. It is very easy to find what you are looking for with good examples of ideas for different set ups I.e dinner sets, cutlery, pan sets etc. The best part of my recent visit was the staff. The young lady that help myself and my friend had an amazing wealth of knowledge, was friendly and helpful while being professional but not pushy, which is something I find very encouraging and would make me want to visit your store again. All the items that I viewed in store where of a good quality with some brands I recognised plus new ones which looked interesting. They had the items both my friend and I wanted and much more besides. All in all a very pleasant and productive visit. I would highly recommend Pro Cook to anyone and will visit again.
22 April 2026
Reply from ProCook - Meadowhall
We're happy to hear that you found the store layout helpful and the staff knowledgeable. It's great to know that you had a pleasant and productive visit and appreciated the quality and variety of our products. We appreciate your recommendation and look forward to your next visit!
Lovely shop
This lovely shop is a new one for me and I loved looking around it. I may have to rethink all my cooking appliances !
21 April 2026
Reply from ProCook - Meadowhall
We're happy to hear that you enjoyed exploring our shop! It sounds like you had a wonderful experience browsing our selection. We appreciate you taking the time to share your positive feedback.
Staff were really friendly and…
Staff were really friendly and welcoming- the shop displays were inviting with a good range of products at a good price point
20 April 2026
The young girl that serve me was most…
The young girl that serve me was most helpful, polite and helpful.
17 April 2026
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