Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Your assistant was very helpful explaining what frying pan would be good for my use
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
725 reviews
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Reply from ProCook - Glasgow
We appreciate you sharing that our shop staff provided great service; we are so happy you enjoyed that!
Brilliant
Didn't think I would get excited over new pots and pans but so glad I invested in them. They gave been great so far.
I had excellent service at Glasgow fort by Ayden who helped talk me through all the options.
5 March 2026
Unprompted review
Reply from ProCook - Glasgow
We're happy to hear that you are excited about your new pots and pans! We're so glad that our service at Glasgow Fort helped you find the perfect options. Thanks for your positive feedback.
The lady that served us was very helpful, And She was very happy to give us the best advice on what item to purchase.
The lady that served us was very helpful
27 March 2026
Reply from ProCook - Glasgow
We appreciate you letting us know that our staff was helpful; it means a lot to our team that you had a positive experience.
Favourite for kitchen appliances
Staff member was lovely, allowed me to shop without being intrusive but came across very approachable. Excellent selection of items, shop well laid out too
31 March 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member lovely and approachable and enjoyed our selection.
Excellent Service
The assistant was very helpful as I was not too sure about what I required when purchasing a new frying pan . Very polite and a good sense of humour as I was having a wee laugh with her .The frying pan is superb and the 10 year guarantee is very good .
30 March 2026
Reply from ProCook - Glasgow
We're happy to hear that the assistant was very helpful while you were choosing a new frying pan. It's great to know you found them polite and had a good laugh. We're glad you like the frying pan and its 10-year guarantee.
Annoying staff
It's one of those shops where the staff don't let you browse in peace. Visited today and the lady was following my family around the small store. She must have asked 3 times if we needed any help. We were only in there 5-10 mins. So annoying, just be visible and let people ask for help if needed.
30 March 2026
Unprompted review
Knives and oven gloves
Was approach by the sales agent who inquired what I was looking for. He explained the differences in the knives and handles. He showed me a set of knives but I only wanted 3, a chef (carving), a bread and paring knife. He was great, allowed me to make my own choice (without pushing for a bigger sale), put my knives on the counter then invited me to have a look around. I had been wanting silicon oven gloves and found them. Thea protect your arms in the oven and also are fantastic at stopping the heat from coming through.
26 March 2026
Reply from ProCook - Glasgow
We're glad you enjoyed your experience and found exactly what you needed. It's great to know the sales agent was helpful and respected your preferences. Thank you for your positive feedback on the oven gloves too!
Really knowledgable and helpful staff
Really knowledgable and helpful staff, were able to guide me to the best product that was right for my needs and explained why it more suited that the one I had originally wanted to get. Really appreciated that in-depth advice.
13 March 2026
Helpful and knowledgeable staff
17 March 2026
Knowledgable staff amd high end products
The Staff were friendly amd the product was good quality amd good value.
15 March 2026
Sales assistant …
Sales assistant was very knowledgeable and helpful . We were shown what we asked for and given some suggestions.
7 March 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales assistant was knowledgeable and helpful during your visit.
Reply from ProCook - Glasgow
We're happy to hear that our products are essential to your kitchen. Thank you for your positive feedback; it means a lot to us.
Very friendly and informative staff
11 March 2026
the quality is amazing the staff…
the quality is amazing the staff fantastic we changed our whole set for non stick snd it was no hassle except even though they were still all un touched in original packaging the told me we defo need the reciept which i had but if misplaced would i have been hassle free ??????
8 March 2026
Reply from ProCook - Glasgow
We're glad you enjoyed the quality and staff! We appreciate your feedback regarding the receipt requirement for exchanges we di require a proof of purchase, however if you also provide your email address at the point of sale then the paper receipt is not required.
Reply from ProCook - Glasgow
We appreciate your feedback. We are delighted to hear that our knives are fantastic and that you found our service knowledgeable.
Reply from ProCook - Glasgow
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Staff members were very helpful and…
Staff members were very helpful and attentive and friendly.Products are very good and stylish. Satisfaction guaranteed.
27 February 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff members were helpful, attentive, and friendly and that you liked our products.
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