Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Your assistant was very helpful explaining what frying pan would be good for my use
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
725 reviews
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First time visit
First time visit to the store. The sales assistant was very friendly and chatty but left us alone to browse the products at our leisure. Although we didn't go in for anything specific we did make a purchase. Good selection of items available and store was clean and well stocked.
17 April 2026
Excellent and friendly customer service…
Excellent and friendly customer service from when you come into the store, so helpful was a pleasure shopping in the store, will definitely be going back.
17 April 2026
Great shop.
Lovely shop, great choice of cooking utensils and crockery. Very helpful staff.
10 April 2026
Great service in store very…
Great service in store very knowledgeable and pleasant. So far the products provided have been excellent
11 April 2026
Sales person made us feel welcome and…
Sales person made us feel welcome and done everything she could to help us
11 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
The help from the sales assistant was…
The help from the sales assistant was exceptional
7 April 2026
Reply from ProCook - Glasgow
We appreciate you letting us know that the sales assistant's help was exceptional!
Reply from ProCook - Glasgow
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
cookware and kitchenware
Great selection of cookware, knives etc and well presented.
I needed a knife block and they had an excellent selection here.
The woman who assisted me was very helpful too
9 April 2026
Reply from ProCook - Glasgow
We're so happy to hear that you found a great selection of cookware and knives! It's great to know that the staff were very helpful to you.
Assistant was extremely pleasant and…
Assistant was extremely pleasant and very helpful and had such a cheery demeanour. Was delighted with purchases
9 April 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to share your experience! We're so happy to hear that our assistant was pleasant, helpful, and cheery, and that you were delighted with your purchases.
The sales assisstant was helpful.
9 April 2026
Reply from ProCook - Glasgow
We appreciate your positive feedback; we are so happy our sales assistant was helpful to you!
Reply from ProCook - Glasgow
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Excellent service
I was given excellent service and got advice when I needed it. First class.
7 April 2026
Reply from ProCook - Glasgow
We are so glad to hear that you received excellent service and helpful advice! Thank you for taking the time to leave us this first-class review.
Everything I wanted
30 March 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Staff knew the product being bought…
Staff knew the product being bought with lots of information given
28 March 2026
Amazing store and amazing cookware
All staff inside the store were extremely helpful and polite and the selection of utensils and cookware is amazing
29 March 2026
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