I really enjoyed chatting with the member of staff. She was very friendly and happy to show me all her favourite pieces. I her very knowledgeable and enthusiastic.
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See what reviewers are saying
Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... See more
Company replied
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
In addition to the purchases I made this visit, I wanted to look at and discuss a highly probable future purchase about which I had some questions. The assistant who helped me was very knowledgeable,... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
265 reviews
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Shopping experience
Staff very pleasant and helpful. Range of kitchen aids very good and not too pricey.
16 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Glasgow Braehead
We appreciate you sharing that our staff was excellent, helpful, and not overwhelming. We are so happy to hear it!
Lady assistant was very helpful
Lady assistant was very helpful, even let me try the knives out to see which one I preferred using, quality and price I was pleased with.
7 April 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to share your experience! We're so happy to hear that the assistant was helpful and that you were pleased with the quality and price.
Reply from ProCook - Glasgow Braehead
We appreciate you sharing that our staff was lovely and that you found good quality items at bargain prices!
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was helpful; we are so happy you had a positive experience with our team.
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Was at Braehead shop.
A range of pots and pans the assistant was very helpful when choosing our item.
10 April 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this review! We're so happy to hear that our assistant was helpful in choosing your item.
I am very pleased with my purchase 3…
I am very pleased with my purchase 3 knifes for 10 pounds
Good value for your money
5 April 2026
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know that you enjoyed our pleasant staff and good selection of kitchenware!
Procook staff are all very helpful and…
Procook staff are all very helpful and the store was accessible to me as a wheelchair user. I am very happy with my elite frying pan! thanks Procook, I'll be back.
4 April 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear that our staff were very helpful and that our store was accessible. We appreciate you letting us know you are very happy with your frying pan!
Reply from ProCook - Glasgow Braehead
We're happy you found a great selection of kit at reasonable prices in our new Braehead shop. Thanks for your positive feedback!
Reply from ProCook - Glasgow Braehead
We appreciate your positive feedback regarding our great service; we are so happy you will return!
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was well presented, helpful, and courteous; it means a lot to our team.
Very informed and helpful staff.
2 April 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Staff member was very helpful and…
Staff member was very helpful and allowed me to try out several knives by cutting veg.
31 March 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear that our staff member was so helpful in letting you test the knives. We appreciate your positive feedback and are glad you enjoyed your experience.
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality.
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