I really enjoyed chatting with the member of staff. She was very friendly and happy to show me all her favourite pieces. I her very knowledgeable and enthusiastic.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... See more
Company replied
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
In addition to the purchases I made this visit, I wanted to look at and discuss a highly probable future purchase about which I had some questions. The assistant who helped me was very knowledgeable,... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ProCook - Glasgow Braehead
We really appreciate your kind review.
Assistant was really helpful and…
Assistant was really helpful and pointed out offers of 3 for 2 etc. great shop too.
8 May 2026
Reply from ProCook - Glasgow Braehead
We're so happy you had a great experience and found our assistant helpful with offers. We appreciate your kind words!
Very pleasant and friendly staff
Very pleasant and friendly staff in Braehead Glasgow store
7 May 2026
Reply from ProCook - Glasgow Braehead
We're so glad you enjoyed our pleasant and friendly staff at our Braehead Glasgow store! Thank you for sharing.
Reply from ProCook - Glasgow Braehead
We appreciate your positive feedback about our shop and knowledgeable staff.
In shop atmosphere good
In shop atmosphere good. Staff helpful and product bought was well made and exactly what I was looking for.
4 May 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear you enjoyed our shop's atmosphere and found our staff helpful. We're glad you found the perfect, well-made product!
Lovely shop and great location in…
Lovely shop and great location in Braehead. Fabulous range of products and lovely Sraff. Good prices for salt and pepper mills.
4 May 2026
Reply from ProCook - Glasgow Braehead
We're so glad you enjoyed our shop's location and product range. We appreciate your kind words about our staff and prices!
Knowledgeable & helpful staff
The staff are knowledgeable and very helpful. Able to answer questions on the spot & advise the best product for our requirements. *****
3 May 2026
Great experience
I went into your store because I needed a new coffee mug....I have arthritis so this is not a easy quick task lots of lifting testing weight etc one of your start Lee I believe came over to ask if everything was ok I explained everything and she then spent time explaining all the mugs which ones not to look at ones with larger handles which is a bonus she was lovely and even helped once I decided I'd look for knives to mainly down to Lee's lovely attitude she then proceeded to let me try knives to see if I could use them and they were comfortable in my hand.
I will definitely be back. This woman has a lovely attitude talked to me not my husband about what I needed...which isn't the case in a lot of cases. Thanks lee your a star
27 April 2026
Great service as usual
Great service as usual. I bought a new professional set of knives including the magnetic oak board. Delighted with my purchases. Great shop, fabulous staff. I love this shop in Braehead. It's been a great addition to the shopping centre.
1 May 2026
Lee helped me choose the right cookware…
Lee helped me choose the right cookware that suited my cooking style and was very patient with me in allowing me to decide
26 April 2026
Lovely shop
Lovely shop, well presented with good quality products. Shop assistant was very helpful. Would recommend
28 April 2026
Friendly efficient knowledgeable staff…
Friendly efficient knowledgeable staff member. Bought the item we were looking for!!
25 April 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear that a staff member provided you with such great service, and we appreciate you finding what you were looking for!
The staff in the shop were very…
The staff in the shop were very pleasant and helpful informing me of items that that were on offer.
22 April 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff pleasant and helpful with the offers.
The young lady who served me was very friendly and knowledgeable. She recommended a kitchen knife to me and I have had great use of it since I purchased it. It certainly is the right one for me. it.
The young lady who served me was very friendly and polite.
I was very impressed with the layout of your store.
It was that which took me into the store.
14 April 2026
Very helpful ladies in the shop
Very helpful ladies in the shop. Went out of their way to help me, and ensure that I also got value for money. Super addition to Braehead as a store and great people working in it.
18 April 2026
Staff very helpful and considerate
Staff very helpful and considerate. Also gave very good advice regarding products and home delivery
9 April 2026
Well stocked store
My visit to the store was really nice. A member of staff helped me find products and advised me of a value deal.
17 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.