Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... See more
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... See more
Company replied
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
972 reviews
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The quality of goods are good and saff…
The quality of goods are good and saff were very helpfull
28 September 2026
Reply from ProCook - Dalton Park
We're so pleased to hear that you were happy with the quality of our items and that our team provided such helpful service during your visit! Thank you for sharing your wonderful feedback with us.
First class service
First class service. Lots of useful and quality products. Will visit again.
1 October 2026
Reply from ProCook - Dalton Park
We're so glad you experienced first class service and found our selection of items both useful and high quality! We look forward to welcoming you back again soon. Thank you for your wonderful feedback.
Lovely lovely staff
Lovely lovely staff, so polite and friendly, nothing was a problem and really pleased with knives I bought at an amazing price
1 October 2026
Had a query about the capacity of an…
Had a query about the capacity of an item and the assistant provided the information straight away- very helpful!
1 October 2026
A warm welcome
The staff were very helpful without being imposing. They were knowledgeable, polite and welcoming
25 September 2026
Well stocked shop
Well stocked shop, products clearly labelled and laid out well
Treated myself to the tri-ply stainless steel pan
Staff very helpful too
23 September 2026
Reply from ProCook - Dalton Park
We're so pleased to hear that you found our shop well-stocked, with products clearly labelled and well laid out. It's wonderful that you treated yourself to the tri-ply stainless steel pan and that our staff were very helpful!
Great choice and service.
Treated myself to a proper set of cooks' knives and a magnetic holder as i am coming up to retirement. Great choice and service at Dalton Park store.
26 September 2026
Reply from ProCook - Dalton Park
We're delighted to hear you treated yourself to our cooks' knives and magnetic holder as you approach retirement! We're so pleased you had a great experience at our Dalton Park store.
Excellent service
20 September 2026
Great staff giving good product…
Great staff giving good product information on all products
20 September 2026
Excellent customer service
17 September 2026
Very helpful staff always a pleasure to…
Very helpful staff always a pleasure to pop in if you can not find it staff go out of there way to help you find what you are looking for
19 September 2026
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