Really pleased with my new set of knives from ProCook. They look sleek and stylish, feel comfortable to hold, and have a lovely quality feel to them. A great addition to my kitchen and I’m really happ... See more
Location
Switch locationUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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See what reviewers are saying
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... See more
Company replied
Initially just browsing but tempted to make a purchase all be it small by your very pleasant and highly informative member of staff . She took great pains to to point out new items and current dea... See more
Company replied
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, United Kingdom
4.8
Excellent
1K reviews
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The Sales lady was so helpful
The Sales lady was so helpful. She explained the various options on offer enabling us to make the right decision for our culinary needs.
27 February 2026
Reply from ProCook - Cribbs Causeway
We're so happy to hear that our sales team member was helpful in explaining the options and enabling you to make the right decision for your needs!
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was efficient, helpful, and friendly; it means a lot to our team.
Reply from ProCook - Cribbs Causeway
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great service
Great service, attentive without being overbearing, and knowledgeable on the products.
23 February 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to share your experience! We're so happy to hear that you were satisfied with our service and knowledgeable staff.
Impeccable quality
Bought a load of pans, pots and utensils. Very satisfied with all of them. The build quality, finish, and the extended guarantee makes it a no brainer. The staff at Cribb’s were also friendly and helpful in choosing.
17 February 2026
Reply from ProCook - Cribbs Causeway
We're so happy to hear that you are very satisfied with your new pans, pots, and utensils. It's great to know the build quality and extended guarantee make your decision easy and that our staff were friendly and helpful.
Nice shop
I was looking for a specific item on my Son's birthday list and found it easily.
The assistant in the shop was very pleasant and helpful and the whole experience was a good one.
27 February 2026
Reply from ProCook - Cribbs Causeway
We're happy to hear that you easily found the item on your Son's birthday list! We appreciate your feedback and are so glad the assistant was pleasant and helpful, making it a good experience.
The Staff at Cribbs are very helpful…
The Staff at Cribbs are very helpful knowledgeable really good advice and great products
25 February 2026
Reply from ProCook - Cribbs Causeway
We appreciate you sharing your experience! We are so happy to hear that you found our staff helpful, knowledgeable and that you liked our great products.
Reply from ProCook - Cribbs Causeway
We're glad you enjoyed your experience, and we appreciate you pointing out the team member's dedication. Thank you for your positive feedback.
I brought a tin opener and was shown…
I brought a tin opener and was shown how to use it from a worker but I was unable to use it as it did not work at all. So I will be returning it back.
18 February 2026
Reply from ProCook - Cribbs Causeway
We regret you had trouble with the tin opener and appreciate you bringing this to our attention. We will look into this issue. Thank you.
Only bought the pan 2 days ago
Only bought the pan 2 days ago, so haven't used it yet!
Customer service and assistance earned them the star rating.
21 February 2026
Reply from ProCook - Cribbs Causeway
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great staff who know what their talking…
Great staff who know what their talking about
16 February 2026
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was knowledgeable! We are so happy to hear it.
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Great quality dishes but some plates…
Great quality dishes but some plates were badly scratched with marks and the system at the store was inaccurate in terms of stock levels at other stores.
11 February 2026
Reply from ProCook - Cribbs Causeway
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Great range and variety of price points…
Great range and variety of price points to cater for everyone
19 February 2026
Reply from ProCook - Cribbs Causeway
We're happy to hear that our range and variety of price points met your needs. Thank you for your positive feedback; we appreciate it.
It offers 2 years warranty to a small…
It offers 2 years warranty to a small appliance which giving a sense of trust to me as a first time shipping in ProCook. If anyone has the experience of after sales could share that would be helpful.
15 February 2026
Reply from ProCook - Cribbs Causeway
We're happy to hear that our 2-year warranty provides you with assurance. Thank you for choosing us for your first purchase. We appreciate your feedback and hope others will share their after-sales experiences with you.
A very pleasant shopping experience…
A very pleasant shopping experience with your friendly and helpful staff. Many thanks.
17 February 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear you had a pleasant shopping experience with our staff.
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Extremley helpful with a comprehensive…
Extremley helpful with a comprehensive knowledge of products and pricing.
15 February 2026
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