Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future
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Going into the shop was quick and easy ,staff were very helpful and polite,product is great and does the job well so very happy 😊
A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping. 5 ⭐️ service and friendly with it….makes all the difference... See more
Company replied
The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
539 reviews
Asks customers to review
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Excellent Amalfi mugs
Excellent service and product from both Chichester store and online.
30 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff
28 April 2026
Reply from ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook has a good variety of quality…
ProCook has a good variety of quality products. The service was excellent, the assistant was helpful and friendly.
24 April 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant helpful and friendly and that you like our products.
What a great shop
What a great shop well presented and very helpful staff. Went in for one thing and came out with 5!
22 April 2026
Reply from ProCook - Chichester
We appreciate your fantastic review! We're so happy you enjoyed our well-presented shop and helpful staff. It's great you found so many items you loved!
Welcoming staff on hand to offer a…
Welcoming staff on hand to offer a professional service 👏
24 April 2026
Reply from ProCook - Chichester
We appreciate you letting us know our staff was welcoming and offered a professional service. It means a lot to our team!
Reply from ProCook - Chichester
We appreciate you letting us know our shop was lovely and our assistant was pleasant!
Very good range of products
Very good range of products at sensible prices.
Excellent customer service
18 April 2026
A great experience
A great experience, had plenty of choice and choices of price rang. Found just what we required.
20 April 2026
Reply from ProCook - Chichester
We appreciate you sharing your positive experience with us! We're so glad to hear that you found exactly what you required with our variety of choices.
Excellent customer Service good quality…
Excellent customer Service good quality items would buy again
17 April 2026
Reply from ProCook - Chichester
We appreciate your positive feedback; we are so happy you found our customer service excellent and our items of good quality.
Made welcome.
15 April 2026
Reply from ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook service
The staff were very friendly and helpful .we are very pleased with the kettle that we bought and very impressed with the range of products in the store.
17 April 2026
Good and efficient service and with a…
Good and efficient service and with a smile on their face
14 April 2026
Helpful staff and quality goods
We know the excellent quality of the goods but also the very pleasant and helpful member of staff. It is always a pleasure to visit ProCook in Chichester.
14 April 2026
Reply from ProCook - Chichester
We appreciate your kind words! We're so happy to hear that you value the quality of our goods and the helpfulness of our staff. Thank you for visiting us!
Great service and equiptment
14 April 2026
Helpful staff got exactly what I was…
Helpful staff got exactly what I was looking for x
14 April 2026
very good service good layout a pleasure
13 April 2026
Very knowledgeable member of staff very…
Very knowledgeable member of staff very good price as well
8 April 2026
Reply from ProCook - Chichester
We appreciate you letting us know our staff was knowledgeable, and that you found a very good price. It means a lot to our team.
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