Excellent customer service by the girl in the shop. Nothing was too much trouble. Extremely helpful about lid loosening gadget, coffee mugs (only three in shelf and we wanted four, which meant a lot o... See more
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Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more
Company replied
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
Company replied
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
487 reviews
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Store experience
Very helpful in store
Informed me of offers
New exactly what l wanted and where it was
13 May 2026
Reply from ProCook - Chichester
We're so glad our team was helpful and informed you about offers. We appreciate your kind words!
New to the central to the city.
New to the central to the city.
Pedestrian part of the town .
Friendly staff and well displayed products at sensible prices.
12 May 2026
Reply from ProCook - Chichester
We're so glad you enjoyed your visit to our central location! We appreciate your kind words about our friendly staff and products.
Helpful staff member took me to exactly…
Helpful staff member took me to exactly what I wanted.
8 May 2026
Reply from ProCook - Chichester
We appreciate you sharing that our staff was helpful!
The shop and staff was very nice not…
The shop and staff was very nice not sure why you feel the need to bombard customer with requests for feed back
7 May 2026
Reply from ProCook - Chichester
We appreciate your feedback and are happy you enjoyed our shop and staff. We will review our feedback request process. Thanks for letting us know.
Reply from ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Chichester
We're glad you found our team helpful and knowledgeable.
Reply from ProCook - Chichester
We appreciate you sharing that our service and product were excellent and a good value.
Reply from ProCook - Chichester
We're so glad our staff was helpful and you found useful items for your kitchen!
Reply from ProCook - Chichester
We appreciate you sharing your positive experience with our service, products, and advice!
good service and wide range of products
29 April 2026
Reply from ProCook - Chichester
We appreciate your positive feedback!
The young lady was very helpful and…
The young lady was very helpful and gave good info for my replacement items. I would add I've brought products from ProCook over the years but always online.
So when I moved back south and actually found a ProCook shop near me it was great.
30 April 2026
Reply from ProCook - Chichester
We're so glad you had a great in-store experience and found our team helpful. It's wonderful to hear you enjoyed visiting us!
Had very good service
Had very good service. Very knowledgeable and helpful in the Chichester store.
3 May 2026
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
2 May 2026
Excellent Amalfi mugs
Excellent service and product from both Chichester store and online.
30 April 2026
Very helpful staff
28 April 2026
Reply from ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook has a good variety of quality…
ProCook has a good variety of quality products. The service was excellent, the assistant was helpful and friendly.
24 April 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant helpful and friendly and that you like our products.
What a great shop
What a great shop well presented and very helpful staff. Went in for one thing and came out with 5!
22 April 2026
Reply from ProCook - Chichester
We appreciate your fantastic review! We're so happy you enjoyed our well-presented shop and helpful staff. It's great you found so many items you loved!
Welcoming staff on hand to offer a…
Welcoming staff on hand to offer a professional service 👏
24 April 2026
Reply from ProCook - Chichester
We appreciate you letting us know our staff was welcoming and offered a professional service. It means a lot to our team!
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