Excellent customer service by the girl in the shop. Nothing was too much trouble. Extremely helpful about lid loosening gadget, coffee mugs (only three in shelf and we wanted four, which meant a lot o... See more
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Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more
Company replied
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
Company replied
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
490 reviews
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Reply from ProCook - Chichester
We appreciate your kind words about our team and product.
Frying pan
Bought small frying pan having had good experience with quality of larger pan. Staff very knowledgeable and pleasant.
29 May 2026
Reply from ProCook - Chichester
We're so glad you had a good experience with our frying pans and found our staff knowledgeable and pleasant! Thank you for your kind words.
Reply from ProCook - Chichester
We appreciate your kind words about our team.
Staff member was lovely and helpful
Staff member was lovely and helpful. Found a couple of bits I’ve been looking for, for ages, (decent metal measuring cups with embossed amounts) only downside is now I’ve found this shop, I feel it’s going to be costly!
26 May 2026
Reply from ProCook - Chichester
We're so glad you found those measuring cups and appreciate your kind words about our staff! We hope you enjoy your new finds.
Looking for a food prob
Looking for a food prob,
Found a good selection at a great price,
Lovely polite staff very clean shop with lots of great products.
26 May 2026
Reply from ProCook - Chichester
We're so glad you found a great selection and appreciated our polite staff and clean shop. Thank you for your kind words!
Helpful Cheerfull and knowledgeable…
Helpful Cheerfull and knowledgeable staff with a great attitude.
26 May 2026
Reply from ProCook - Chichester
We are so happy you found our staff helpful, cheerful, and knowledgeable with a great attitude!
I love the shop
I love the shop! The staff are always polite and helpful and the service is very good. Their products are excellent.
20 May 2026
Reply from ProCook - Chichester
We're so happy you love our shop and found our staff polite and helpful! We appreciate your kind words about our products.
Reply from ProCook - Chichester
We're so glad we could deliver quickly and affordably for you! Thank you!
Reply from ProCook - Chichester
We are so glad you liked our knife, our team's help, and our prices!
Nice new store in Chichester
Nice new store in Chichester, well stocked. Had what I wanted, helpful staff.
15 May 2026
Reply from ProCook - Chichester
We're so glad you enjoyed our new store and found our team helpful. We appreciate your positive feedback!
excellent service from Chichester shop…
excellent service from Chichester shop staff who were able to answer all of my queries. They were courteous, knowledgeable and positive, and, everything I wanted was in stock!
20 May 2026
Reply from ProCook - Chichester
We're so pleased to hear you received excellent service from our staff! We're glad they were courteous, knowledgeable, and that everything you wanted was in stock. Thank you for your positive feedback!
Reply from ProCook - Chichester
We appreciate your positive feedback on our products and prices.
Very helpful staff
Very helpful staff, who made sure I got the right product for my needs.
19 May 2026
Reply from ProCook - Chichester
We're glad our helpful staff ensured you found the right product for your needs.
Reply from ProCook - Chichester
We appreciate your positive feedback. We are delighted!
I was able to buy exactly what I was…
I was able to buy exactly what I was looking for at a sensible price.
4 May 2026
Reply from ProCook - Chichester
We're so glad you found exactly what you needed at a sensible price. Thank you for your kind words!
Lovely friendly staff in store
Lovely friendly staff in store. Knowledgeable and helpful.
The knife is excellent and well balanced. The griddle pan is just what we have been looking for and great value for money.
11 May 2026
Reply from ProCook - Chichester
We're so happy to hear you found our staff friendly, knowledgeable, and helpful! We're glad you're enjoying your new knife and griddle pan.
Quality products and extremely helpful…
Quality products and extremely helpful staff.
Highly recommend this company.
3 May 2026
Reply from ProCook - Chichester
We're so glad you appreciated our quality products and helpful staff! We truly appreciate your recommendation.
Fantastic service and lovely products
Fantastic service and lovely products. Cant wait to go back in again and get some beautiful crafted kitchen goodies!
My only regret is that I could only get 2 variations of the blue knives instead of 3 as the bread knife didn’t come in blue. I will come to terms with having to buy the cream / white bread knife 😆😆😆
15 May 2026
Reply from ProCook - Chichester
We're so happy to hear you enjoyed our service and products! We appreciate your kind words and look forward to your next visit. We understand your desire for a complete blue knife set and hope the cream bread knife still brings joy to your kitchen.
Reply from ProCook - Chichester
We appreciate your kind words! We're glad our assistant was helpful.
Always like a mooch round Pro cook
Always like a mooch round Pro cook. Staff are pleasant and the chop sticks are neat.
9 May 2026
Reply from ProCook - Chichester
We're so glad you enjoy visiting us and found our staff pleasant. We appreciate your kind words!
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