Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Company replied
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... See more
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Reply from ProCook - Cannock
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Reply from ProCook - Cannock
We're so glad you enjoyed our products and prices, and found our staff very friendly and helpful! Thank you for your kind words.
Reply from ProCook - Cannock
We are so happy to hear that our service has consistently met your expectations. We appreciate your kind words!
Very good quality products and staff is…
Very good quality products and staff is so helpful and humble
30 June 2026
Reply from ProCook - Cannock
We're so glad you enjoyed our quality products and found our staff to be helpful and humble! Thank you for your kind words.
Very helpful staff
Very helpful staff. They helped us find exactly the right cooking pan's to suite us.
27 June 2026
Reply from ProCook - Cannock
We're so glad our staff was pleasant and helpful!
found every thing i needed
found every thing i needed, and more than i expected to find. i had been looking for citrus presses but couldn't find one online. then i looked instore at pro cook, and not only found the presses, but found the orange press as well, then a zester.every thing was at a good price aswell. next by has to be the picnic hamper to stick on my scooter
22 June 2026
Reply from ProCook - Cannock
We're so glad you found everything you needed and more! It's wonderful to hear you discovered the citrus presses and zester at great prices. We look forward to seeing you for that picnic hamper!
Visit to Cannock Outlet
Was able to buy items I wanted which were good quality at reasonable prices.
20 June 2026
Reply from ProCook - Cannock
We're glad you found quality items at reasonable prices. Thank you for your feedback!
Excellent range of products
Excellent range of products, good customer service, quality products.
20 June 2026
Reply from ProCook - Cannock
We're so glad you enjoyed our products and service! Thank you for your kind words.
Good quality products
Good quality products, reasonably priced and excellent service. My go to choice for kitchenware.
19 June 2026
Reply from ProCook - Cannock
We're so glad you appreciate our quality products, pricing, and excellent service. Thank you for making us your top choice!
We popped into the Pro Cook Outlet near…
We popped into the Pro Cook Outlet near Cannock on the hunt for induction saucepans. The member of staff was so helpful, being knowledgeable about the different ranges & really useful making suggestions when we gave our criteria. I would definitely recommend this store & the member of staff.
16 June 2026
Colleagues were excellent
Colleagues were excellent, very helpful and knowledgeable about the products they were selling, explained things clearly very friendly. Service was excellent.
15 June 2026
Reply from ProCook - Cannock
We're so pleased our colleagues were excellent, helpful, and knowledgeable. Thank you for your wonderful feedback about our service!
Very helpful and friendly staff
15 June 2026
Good product and friendly service but…
Good product and friendly service but we were given misleading advice on product care at point of sale.
13 June 2026
Reply from ProCook - Cannock
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Marvellous selection of products with…
Marvellous selection of products with most helpful and friendly staff who went out of their way to guide us through their range of Pyrex products and kitchen knives. Definitely would recommend this shop.
12 June 2026
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