I saw a stainless steel roasting tin and V shaped rack on line at Pro Cook, I was looking for one without non stick coating, as there is a shop close by I went to the shop and was pleased because the... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A friendly member of staff, so helpful, chatty and asking us about our day. It makes a big difference when someone goes above and beyond to make you feel valued and have a good experience as a custome... See more
Toby at the Cannock branch was really informative about ceramic products, caring for them and using them and supported our choice of product. He gave us a leaflet to take away as well. The wok was r... See more
Company replied
very helpful ... gave me details on how to stop food sticking to my stainless steel frying pan . Not convinced it will work but the help and advice was much appreciated ... thank you.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ProCook - Cannock
We are so glad to hear that you are happy with the value and excellence of your purchase. Thank you so much for taking the time to share your wonderful feedback with us!
Very friendly and experienced staff…
Very friendly and experienced staff member. Helped us choose our knife set and block. Really pleased with our purchase.
3 October 2026
The staff are polite and helpful
The staff are polite and helpful. Always offer good advice.
I really like the range of products in the shop and the quality is always good.
I could buy loads.
2 October 2026
Reply from ProCook - Cannock
We're so pleased to hear that our team provided great advice and helpful service! It's wonderful to know you enjoy our varied product selection and high standard of quality, even if it makes it hard to narrow down your choices!
Couldn't find what we were looking for…
Couldn't find what we were looking for (our fault) but the member of staff was first class and took us straight to the choices and advised us
21 September 2026
Great Staff
Really well laid out store with everything I needed. Staff were all incredibly friendly and helpful.
29 September 2026
Knowledgeable staff
Good products, good choice and excellent customer service from knowledgeable staff
28 September 2026
The girls were very knowledgeable and…
The girls were very knowledgeable and helpful
27 September 2026
Reply from ProCook - Cannock
We're so pleased to hear that our team members were knowledgeable and helpful. We truly appreciate your positive feedback!
The sales assistant could not have been…
The sales assistant could not have been more helpful. The 20% discount offer for members day was not genuine as our product was online for the same price.
27 September 2026
Reply from ProCook - Cannock
We appreciate your kind words about our sales assistant. We are concerned to hear about the pricing discrepancy you experienced with the members' day offer. We are looking into this to ensure our promotions are clear and genuine for all our valued customers.
Reply from ProCook - Cannock
We're so pleased to hear that you found our staff to be helpful, informative, and pleasant. We truly appreciate your positive feedback!
Friendly staff at Cannock shop
Friendly staff at Cannock shop, good range of products very good prices
26 September 2026
Theo and Mel from ProCook in Cannock…
Theo and Mel from ProCook in Cannock Mcarthur Glenn were absolutely amazing - we bought all our essentials from the store and we were helped by both members of staff on a very busy day. Very appreciative of their time and support.
26 September 2026
Reply from ProCook - Cannock
We're so pleased to hear about your positive experience at our store! It's wonderful that our team members were so helpful and supportive, even on a busy day.
Friendly and helpful staff ( Melanie)
21 September 2026
Really good shop with affordable…
Really good shop with affordable products, pleasant staff and very helpful.
20 September 2026
The chap that served us was very…
The chap that served us was very pleasant, helpful and very knowledgable about the products.
19 September 2026
friendly and helpful well informed staff
19 September 2026
Lovely ladies who work there not pushy…
Lovely ladies who work there not pushy but very attentive
14 September 2026
Customer care
The gentleman who served me was very polite & knowledgeable. Great store
18 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.