We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... See more
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See what reviewers are saying
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Company replied
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
256 reviews
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Reply from ProCook - Arndale
We appreciate your positive feedback regarding our helpful, friendly team and great layout; we are so happy you enjoyed them!
Reply from ProCook - Arndale
We appreciate your positive feedback! We are so happy you enjoyed our lovely shop and great products. We look forward to your next visit!
Reply from ProCook - Arndale
We appreciate you confirming your purchase went smoothly. Thank you for letting us know about your experience!
Staff are always so helpful and…
Staff are always so helpful and courteous. Shop is beautifully set out as well
7 February 2026
Reply from ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and courteous and enjoyed our shop.
The male assistant was extremely…
The male assistant was extremely helpful and friendly answering all my questions . . I would definitely recommend anybody looking for a good cooks knife should go to
a ProCook shop.
5 February 2026
Polite helpful staff
5 February 2026
Quality products and excellent customer…
Quality products and excellent customer service by the staff, you can't wish for better than that.
9 February 2026
Not this time
In the past when I have ordered these glasses they arrived with broken glass are now packing them better and they arrived all whole it was great to see!
26 January 2026
Great service from the store manager
Great service from the store manager, very attentive and superb service.
Thank you, I’ll definitely be coming back again!
4 February 2026
Fork it
The carving fork was on view, I was able to pick the correct item to match my knife set. The price was good.
30 January 2026
Staff friendly and supportive
Staff friendly and supportive, mentioned offers available. Excellent products.
31 January 2026
Excellent service and a very good range…
Excellent service and a very good range of kitchenware in this new store
2 February 2026
It is as promised
It is as promised. A top quality product and so easy to clean even after I seared a prime rib of beef on it.
I would recommend this utensil any time.
24 January 2026
first of all I had to find the shop…
first of all I had to find the shop when one looks on line it says is is near Next so had to ask the information desk.Love all the things that is in the shop staff very helpful James was very professional I bought the item that I have been looking for.And now I know where the shop is and I might need other products so hence the 5star.
27 January 2026
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