I bought a bicycle. After my order they made a considerable discount. So I demand a refund for the difference amount and they refunded me. This was great. They are so professional. Thank you for custo... See more
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I chose Probikeshop over the competition simply because they have better customer care than the others and therefore more reliable. I was right, delivery time is excellent and their prices are very c... See more
Good purchasing experience. I bought an helmet for my son which price was the most competitive around. They have a lot of stuff to choose from, and product information are exhaustive and clear.
Good prices, vast choice, quick and reliable delivery. User for 3 years now, very satisfied
Company details
Written by the company
In rete da diversi anni, il sito PROBIKESHOP.IT è diventato velocemente uno dei punti di riferimento nel mondo della bicicletta sul web. L'obiettivo iniziale era di democratizzare la pratica della MTB, per questo la posta in gioco è stata quella di rispondere il più rapidamente possibile alla totalità delle richieste dei nostri clienti. Grazie ad una referenza di prodotti sempre più ampia e dettagliata, ad un servizio clienti efficientissimo e a tempi di consegna ridotti, la reputazione di Probikeshop cresce sempre di più.
Contact info
Germany
- www.probikeshop.it
4.3
Excellent
72K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Probikeshop
Dear Andrea,
Thank you for your review.
Unfortunately You are right and we might seem pretty slow lately, but we still answer more than 200 request per day and we are doing our best to do even more if possible, but we can not give prompt answers to all the 1700 Italian request that we recently received.
Thank you for your understanding and please check your inbox later on today.
Best regards,
Veronika
Probikeshop
Super efficienti e professionali!
Merce sempre dentro i tempi di consegna (se non in anticipo) e con la massima qualità!!
9 November 2020
Great experience+++++
Before doing the purchase order, I wrote to customer service for some info and they answered very quickly and in clear manner, so great customer service.
I ordered some accessories for my road bike and the parts I received were in perfect condition and exactly how described on web site.
Fast shipment and perfect packaging, without damage of the inner items.
So, w Probikeshop, great seller!!!!!!!!!!!
7 November 2020
rapidi efficenti
29 October 2020
Right on time.
Right on time. But the product or item dont have its own original box. put only inside a bubble plastic bag. Ordered a mini group set of sram xx1
24 October 2020
Optimo e veloce
23 October 2020
Tutto come descritto.
21 October 2020
Not problem at all.
8 October 2020
Good value for money
Good value for money, availability of stuff, fast and regular shipping
6 October 2020
Unprompted review
terrible experience
terrible experience. last time i buy on probikeshop
1 October 2020
Unprompted review
Reply from Probikeshop
Dear Eze,
Thank you very much for your review.
We are really sorry about the delay and we apologize for the inconvenience.
Best regards,
Veronika
Probikeshop
Great deal
Great deal. No problems.
Quite fast shipping and delivery.
24 September 2020
Unprompted review
Gentili veloci e efficienti
23 September 2020
Unprompted review
Good site w/ many choices & some…
Good site w/ many choices & some discounts
26 August 2020
Unprompted review
Rapid and correct.
24 August 2020
Unprompted review
puntuali e efficienti
17 August 2020
Unprompted review
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