Easy to order, reasonable shipping rates. The tires I order arrived fast and are excellent. The prices are very competitive, keep up the good work!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience. Great price. I paid for next-day delivery but there was a courier delay. I emailed, and they issued a refund really quickly for the express delivery option I paid for. They have clea... See more
Excellent enterprise. J’ai commandé pièces pour les vélos quelques fois 10/10 Excellent business. I’ve ordered parts for my bikes a number of times. 10/10.
Company replied
Bought a Camelbak Podium Ice on this site for my cycling. Price was very attractive & the delivery was very quick ! Product arrived on time & in excellent condition !
Company details
Written by the company
Mis en ligne fin 2005, le site Probikeshop est rapidement devenu une référence du vélo online en France et figure aujourd’hui parmi les principaux acteurs européens du secteur.
A propos de Probikeshop
Written by the company
Contact info
France
- www.probikeshop.fr
4.7
Excellent
172K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tres bon service
18 January 2022
Excellent site.
12 January 2022
Super sites!!
12 January 2022
Très bon shop.
6 January 2022
Super service !!!
30 December 2021
Never got my purchase. I want my money back
After a lot of weeks waiting, I never got my purchase
20 December 2021
Reply from Probikeshop
Bonjour Jésus,
Nous vous remercions pour votre commande et votre évaluation.
Nous regrettons très sincèrement le désagrément que vous avez rencontré avec la livraison de votre colis. Nous vous prions d'accepter nos excuses pour la gêne occasionnée.
Votre colis a malheureusement été détérioré durant son acheminement et le transporteur l'a classé en avarie.
Notre service client a bien pris en charge votre demande et une solution vous a été apportée.
Nous vous assurons travailler quotidiennement en lien avec les transporteurs afin que vos colis vous soient livrés dans les plus brefs délais et dans les meilleures conditions.
Sportivement,
Nassim
Probikeshop - Service Clients
product as described
product as described, good price! but most important, the carry Joystick
20 December 2021
Just perfect
15 December 2021
Home Trainer ELITE SUITO-T Commandé…
Home Trainer ELITE SUITO-T Commandé lundi à 15:00.
Livré mardi à 9:30.
Que dire… service très pro.
Bravo
14 December 2021
Unprompted review
great speedy service
10 December 2021
excellent de bout en bout
9 December 2021
Très bon site
7 December 2021
Réception article rapide
24 November 2021
Really good product
Really good product! It’s really nice that you have this spare part.
23 November 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.