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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like stickers, cards, and boxes meet or exceed their expectations. Many appreciate the efficient ordering process and the user-friendly website, which makes designing and placing orders straightforward. Reviewers also highlight the quick turnaround and early delivery of their orders, often receiving products well before the estimated date. However, some customers experienced issues with product quality, finding items to be thinner or less vibrant than expected, or having problems with elements like peeling labels. A few people also encountered difficulties with delivery, such as water damage or delayed shipments, and some reported receiving incorrect items or designs that deviated from their original specifications.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are delighted with the quality of... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the outstanding and high-quality... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, quick... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the website's ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

I LOVE our new shipping boxes

I LOVE our new shipping boxes. Perfect colors, quick turn around - wonderfully made. My only issue was some of the boxes were slightly glue a little off. I can work with it and I don’t think the clients will notice.

31 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback! We're thrilled to hear you love the shipping boxes and appreciate your understanding regarding the glue issue. Your satisfaction is important to us, and we’ll keep your comments in mind for future improvements. -Customer Care

Rated 5 out of 5 stars

Just Perfect

I just started ordering from PrintPlace; and so far, so good. The custom sizes of the cards are perfect, and the colors are coming out exactly as expected. Also, the prices and the turnaround times have been good. I have absolutely zero complaints.

30 March 2026
Unprompted review
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Reply from PrintPlace

Thank you, Aaron! We’re thrilled to hear you're enjoying our custom cards and that everything is meeting your expectations. We appreciate your feedback and look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Easy to Order

Easy to order, quick turn-around. We will continue top use PrintPlace in the future

6 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, Mitch! We're thrilled to hear that you had a smooth experience and appreciate your continued support. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Reliable Service, Fast Turnaround, and Customer Care That Keeps Us Coming Back

We’ve worked with PrintPlace.com multiple times now, and they’ve been great every single time. Their service is top-notch, turnaround times are fast, and their pricing is competitive and very transparent, which we really appreciate.

What really stands out though, and what keeps us coming back, is how they handle issues. On our very first order, there were a few things that didn’t meet our expectations. We reached out, and they took care of it right away, no questions asked. That kind of customer service is hard to find.

It’s clear they stand behind their work and value long-term relationships, not just one-time orders. Because of that, we’ll definitely continue using PrintPlace.com for our printing needs moving forward.

18 March 2026
Unprompted review
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Reply from PrintPlace

Thank you, Alex, for your kind words! We're thrilled to hear that our service and support have consistently met your expectations. Building long-term relationships with our customers is our priority, and we look forward to serving you again in the future. -Customer Care

Rated 5 out of 5 stars

Excellent service as usual

The brochures arrived 2 days early and were beautifully printed, cut and folded. I encourage everyone to go to PrintPlace for all your promotional printing needs.

25 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Daniel! We're thrilled to hear that your brochures arrived early and met your expectations. Your recommendation means a lot to us, and we look forward to serving your promotional printing needs again in the future. -Customer Care

Rated 5 out of 5 stars

They did an outstanding job on my…

They did an outstanding job on my notepads! I was so nervous to try a new company outside of the well known name print companies but they have certainly exceeded my expectations! I will continue to do business with them. Maria helped me with my purchase and she was very kind and helpful. 10/10 overall experience!

23 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic review! We're thrilled to hear that Maria provided such great support and that you loved your notepads. We look forward to continuing to exceed your expectations in the future! -Customer Care

Rated 5 out of 5 stars

EASY PEASY

It was so easy to design and order event tickets

2 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that you found our design and ordering process easy. Your satisfaction is our priority, and we look forward to serving you again. -Customer Care

Rated 5 out of 5 stars

The experience was fast & easy!

The experience was fast, easy. When we needed assistance the PrintPlace phone staff was friendly and helpful as well. Picking up in person in LA was also such an easy process and we were happily surprised at how efficient it was! The print quality is great and we will recommend PrintPlace to others!

20 March 2026
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic review, Barby! We're thrilled to hear you had a smooth experience and appreciated our team's support. Your recommendation means a lot to us. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Exceeding my expectations!

The business cards I ordered came in shockingly fast and looked absolutely amazing! Also, price can't be beat. Five stars all around!

13 February 2026
Unprompted review
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Reply from PrintPlace

Thank you, Richard! We're thrilled to hear you loved your business cards and that our speedy service impressed you. We appreciate your kind words about our pricing too! Looking forward to serving you again soon. -Customer Care

Rated 5 out of 5 stars

I can't believe these bookmarks were…

I can't believe these bookmarks were delivered in two days. I have some frustration with the template, but I'm sure that was a 'me' thing. They turned out exactly as I uploaded them.

20 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Sheila! We're thrilled you loved the bookmarks and appreciate your understanding with the template. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

Thank you for everything

Thank you for everything

18 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We appreciate your kind words! It's wonderful to hear that you had a great experience with us. Thank you for choosing PrintPlace! -Customer Care

Rated 5 out of 5 stars

incredible

incredible

9 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your amazing feedback, Camila! We're thrilled to hear you had an incredible experience with us. Your support means a lot to our team! -Customer Care

Rated 5 out of 5 stars

Always a good experience!

Re-order was super easy to place and came to me fast. Always easy to order through Print Place.

20 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Amy! We're thrilled to hear that your re-order was quick and easy. Our team works hard to ensure a smooth experience for our customers. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Bookmarks

The bookmarks are high quality at a great price!

1 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Larry! We're thrilled to hear you loved the quality and value of our bookmarks. Your satisfaction is our top priority, and we appreciate your support! -Customer Care

Rated 5 out of 5 stars

Church Spring Fest cards

Easy to create and submit what I was needing to get printed for the church's spring festival event. They were printed and arrived in no time and they look great.

7 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Anthony! We're thrilled to hear that your printing needs for the church's spring festival were met so efficiently. It's wonderful to know you loved the final product. We look forward to helping you again in the future! -Customer Care

Rated 1 out of 5 stars

This is the worst company

This is the worst company. They do not follow their own procedures. Will never use them again. Have already told 300 people i work with on a daily basis to not use them ever.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service with…

Outstanding customer service with incredible results. The color on our brochures were spot on! Thank you to the team over at PrintPlace.

2 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're thrilled to hear that you loved the color on your brochures and had a great experience with our team. Your satisfaction is our top priority! -Customer Care

Rated 5 out of 5 stars

Easy

Easy, Simple, Fast, and Correct!

17 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Daniel! We're thrilled to hear that you found our services easy, simple, and fast. Your satisfaction is our top priority, and we appreciate your positive feedback! -Customer Care

Rated 1 out of 5 stars

Paid almost $100 for nothing

I ordered same day cards and paid almost $100 because it was a time sensitive order that I needed for an event. The cards came 3 days later and the event was over which made the cards totally pointless. So disappointed.

12 March 2026
Unprompted review

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