Preppers Shop UK Reviews 

Products as expected, good quality, well packaged, good price, altogether a great service, thank you 👍

I keep coming back so you guy's are definitely doing things right. Thanks for all the great kit 🙏🇬🇧

The items’ quality is very good, unfortunately the delivery time could be improved.

Two and a half week to receive items. But once received, they are good quality. And they do respond to messages.

Unfortunately, I was told after 5 days my item would be with me in a couple days. Then 10 days later I was told that a shipment hadn’t come in but it’ll be with me in a couple days. So, the original communication wasn’t true, a lie no matter how you look at it. Then 12 days after that I was told it’d be ina few days. And exactly 4 weeks after I ordered it , it arrived.
I was hoping Preppers would compensate me something cheap , two of what I ordered as it wasn’t expensive or a money off voucher as a sorry. But I received nothing. It wasn’t just it took a month. It was the lack of communication and being told to was ‘ a couple days away ‘ twice and it hadn’t even been sent!? 🤷🏼‍♂️ It’s a shame because I want to use them again, they have a really great inventory. I wouldn’t say don’t order. I just wouldn’t expect it sharpish. I wish them all the best.

Advertises 3-5 day delivery, in reality takes three weeks.
In my case, they made something of an egregious mistake and shipped the item in the box it had been sent to them in, foolishly leaving the Speed-Pak label (and tracking number) intact.
Item was sent from China two days after I ordered it.
Steer clear of this bunch, they have no stock, they are just drop-shippers.
You could order from their suppliers in China, via Ali Express, for half the price.
NB. Order was made on my partner's credit card, hence no record of my name.

Ordered just over 300gbp worth of equipment on 19th March, after 2 weeks nothing so queried it, told they need a week as waiting for item, waited another two weeks, still nothing, no response to two follow up mails, so raised a claim with PayPal, they reached out to try to contact Preppers, but no response so they honoured my claim an refunded me the money, the same day a box turned up with part of my order, now they accuse me of being a fraudster and have started legal proceedings against me, we will see how it plays out ( my solicitor is going to have a field day!)
DO NOT DEAL with these amateurs I only wish I had read the numerous negative reviews before engaging with them.

I ordered a tent for a family holiday and paid for 3-5 days delivery. After nearly 4 weeks had passed I emailed Preppers explaining that I needed the tent asap as my holiday was soon approaching. They said they were busy and for me to wait. Another 3 weeks and no communication, family holiday happens and we have to borrow a tent. I asked for a refund, no communication. Spoke with my bank who started an investigation then suddenly I received an email saying they will refund me……… Shocking costumer service will never use Preppers again. I think it’s all a scam. Avoid.

Nice stuff. Arrived quickly despite where I live. It is a bit expensive though.

Very good company delivered item in secure packaging Very pleased

Fantastic service and excellent equipment

Great service, prompt delivery.

Hi i have ordered a couple of times from Preppers UK and they provide an excellent service i would recomend them.

Goods as described prompt delivery 🎈 recommend retailer

Don’t bother with this site, looks professional but I waited a month for an item which never came. No replies to emails and no refund on £300 to date !! Should be shut down !
Not a fake account and here was my order number !!
Order No. #32800299

They try to get out of replacing stuff that breaks when fitting.
I Won't be using them again, proper rip off company if you ask me.

Always get a great service fast delivery

Decent quality trousers, delivered on time.

i placed an order total cost £148.77 with your company in good faith . I received an acknowledgment the same day. And that was all the contact i had .goods did not arrive. I tried there customer number it was disconnected . i emailed them 15 times with 0 response except the AI BOT automated response saying someone would contact me. I went to my bank to claw back my money , I was informed it required a 30 day grace . I emailed Preppers again informing them of this fact . I received a responce that made excuses and offered to give me a credit note for there shop or spit the order. I asked for a full refund . They sent me half my order without confirming with me.
and refunded me the remaining money. I would not recommend this company. They are rude. Unhelpful Have 0 communication skills unless they have been threatened, Do not respond to communications. A company to avoid .

Superb equipment delivered safely and securely.
Was slightly surprised by the amount of time it took from ordering to delivering, but I believe they're busy at moment.
Don't expect next day!
If you're happy to wait though, it's well worth it.
One item I ordered was out of stock, but one simple email between us sorted this out with an upgrade, and the goods where at my door a day or so later.
Happily recommend