A simple and clear order, everything arrived as stated during the ordering process, no fuss, no nonsense, all good. The metal shoe box of decent quality, just like in photos, exactly what I expected.... See more
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See what reviewers are saying
The best has been that the chairs are just what I was looking for. Good desing, comfortable, cheap and beautiful. Easy to mount. The only not so good thing was that the packet took more than the des... See more
Company replied
The product arrived in time as expected. Great delivery but few panels were misaligned with few millimetres differences that affected the overall looks. I managed to paint the wall black behind the co... See more
Company replied
Excellent shopping experience! I ordered a product that arrived in about 1–1.5 weeks and it was of very good quality. Unfortunately, I miscalculated the size and ordered a larger one than needed. I c... See more
Company replied
Company details
- Furniture Store
- Children's Furniture Store
- Decoration and Interior Design Store
- Garden Furniture Shop
- Hardware Store
About premiumXL
Written by the company
Entdecke PremiumXL
Dein Experte für Home & Living Produkte zu attraktiven Preisen. Mit mehr als 15 Jahren Onlinehandelserfahrung und einem Unternehmenssitz in Deutschland, bietet PremiumXL eine ausgezeichnete Auswahl an Möbeln und Wohnaccessoires.
Dein Experte für Home & Living Produkte zu attraktiven Preisen. Mit mehr als 15 Jahren Onlinehandelserfahrung und einem Unternehmenssitz in Deutschland, bietet PremiumXL eine ausgezeichnete Auswahl an Möbeln und Wohnaccessoires.
Unser Sortiment
Unser Sortiment umfasst Marken wie en.casa, lux.pro, casa.pro, neu.holz, neu.haus, corium und pro.tec, die Vielfalt und Design in dein Zuhause bringen. Von gemütlichen Kinderbetten bis zu stilvollen Beistelltischen und praktischen Schränken und Garderoben – wir haben alles, was du für ein ansprechendes Zuhause benötigst. Auch für den Gartenbereich bieten wir robuste Möbel und dekorative Elemente, die deinen Außenbereich in eine Wohlfühloase verwandeln.
Preis-Leistungs-Verhältnis
Wir legen großen Wert darauf, dass unsere Produkte ein faires Preis-Leistungs-Verhältnis bieten. Jeder Artikel wird sorgfältig ausgewählt und geprüft, um deine Erwartungen zu erfüllen. Das Online-Shopping bei PremiumXL ist einfach und komfortabel, und unser freundliches Kundenservice-Team steht dir bei Fragen oder Anliegen jederzeit zur Seite.
Warum PremiumXL?
PremiumXL ist mehr als nur ein Online-Shop. Es ist eine Marke, die durch langjährige Erfahrung und Verständnis für Kundenerwartungen besticht. Wir laden dich ein, Teil unserer Gemeinschaft zu werden und die Vorteile unseres umfangreichen Angebots zu genießen.
Unser Versprechen
Vertraue auf unsere Erfahrung und finde heute noch die perfekten Produkte für dein Zuhause. Kaufe smart, lebe schön – mit PremiumXL.
premiumXL - Home & Living
Written by the company
- Schnelle Lieferung
- Wir haben alle Artikel unseres Sortiments lagernd. Bestelle bei premiumXL und profitiere von unserer schnellen und günstigen Lieferung direkt zu dir nach Hause.
90 Tage Rückgabe möglich
Du kannst in Ruhe überlegen!
Du bist dir nicht sicher? Bei premiumXL hast du 90 Tage lang die Möglichkeit, deine gekauften Artikel zurückzugeben. Kontaktiere hierfür einfach unseren Kundenservice.
Contact info
Eversburger Str. 32, 49090, Osnabrück, Germany
- 0541-97765701
- info@premiumxl.de
- www.premiumxl.de
4.3
Excellent
7K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We paid the products and after 2-3 days…
We paid the products and after 2-3 days we obtained a email, that th products are not available. On the top of that we have to wait Döme days for the cash back. We do not suggest this company!!!
28 March 2026
Reply from premiumXL
Hello,
thank you very much for taking the time to leave this review. We would like to apologise for the error and any inconvenience caused. We update our stock regularly, but in rare cases, stock discrepancies may occur.
We would like to apologise once again for any inconvenience caused.
Kind regards,
The PremiumXL Team
good product
The best has been that the chairs are just what I was looking for. Good desing, comfortable, cheap and beautiful.
Easy to mount.
The only not so good thing was that the packet took more than the desired, but it's ok.
30 March 2026
Reply from premiumXL
Hello,
Thank you very much for taking the time to leave this review.
We are delighted that you are satisfied with our service.
We are always happy to assist you.
Kind regards,
The premiumXL team
Poor customer service and quality
Customer service never answers. I wanted to send back a shelf that looks very bad. Very expensive for the cheap quality
18 March 2026
Reply from premiumXL
Hello,
Thank you for taking the time to leave this review. We are very sorry that you have not yet received a response from our customer service. Thank you for contacting us again – you will receive immediate feedback from our team, and we are confident that we can resolve the issue quickly and to your satisfaction.
Sincerely,
Your PremiumXL Team
The item was broken in different…
The item was broken in different places. The material is very low quality.
12 March 2026
Reply from premiumXL
Hello,
Thank you very much for taking the time to leave this review. Unfortunately, damage cannot always be ruled out entirely, and we sincerely apologise for any inconvenience caused. Our customer service team will be in touch with you and we are confident that we will be able to resolve the matter quickly to your satisfaction.
Kind regards
Your PremiumXL Team
MARZENNA
Schuhkipped Sokndal has a very nice design and color. It looks very nice one the galery wall. I'm satisfied with the purchase.
12 March 2026
Reply from premiumXL
Hello,
Thank you very much for taking the time to leave this review.
We are delighted that you are satisfied with our service.
We are always happy to assist you.
Kind regards,
The PremiumXL Team
A simple and clear order
A simple and clear order, everything arrived as stated during the ordering process, no fuss, no nonsense, all good. The metal shoe box of decent quality, just like in photos, exactly what I expected. We've been using it for a week, hard to access longer term durability).
3 March 2026
Reply from premiumXL
Hello,
Thank you very much for taking the time to leave this review.
We are delighted that you are satisfied with our service.
We are always happy to assist you.
Kind regards,
The premiumXL team
The product itself was very good and…
The product itself was very good and well made. There was a problem with the delivery company not delivering to my address, but your customer service representatives were very good and quickly resolved the issue for me.
6 March 2026
Reply from premiumXL
Hello,
Thank you very much for taking the time to leave this review.
We are delighted that you are satisfied with our service.
We are always happy to assist you.
Kind regards,
The premiumXL team
good design, easy to fix and good price
very easy to handle and with practical results and good design
18 February 2026
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr premiumXL Team
The product arrived in time and overall good quality except some mis-shapes
The product arrived in time as expected. Great delivery but few panels were misaligned with few millimetres differences that affected the overall looks. I managed to paint the wall black behind the connections between panels so not to show the white wall behind but overall not really that bad. Thank you
5 February 2026
Reply from premiumXL
Good afternoon,
Thank you for taking the time to leave this review. Unfortunately, production errors cannot always be ruled out 100%, and we sincerely apologise for any inconvenience caused. Our customer service team will contact you and we are confident that we will be able to resolve the matter quickly and to your satisfaction.
Kind regards,
Your PremiumXL Team
Customer service is the best!
3 February 2026
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr premiumXL Team
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr premiumXL Team
Received product not the same as the photo
Obvious difference between the photo on the webshop and the product I received, the quality of the product could be better as well, but the price is reasonable.
6 January 2026
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr premiumXL Team
HORRIBLE SERVICE AND MATERIAL
HORRIBLE. He hecho varios pedido profesionales y no hay respuesta por parte de PremiumXL. Tengo un radiador defectuoso que jamas contestaron y pierde agua y otro que me llego porque me confundi en el pedido, me di cuenta al seg de pagar y la web no tiene modo de anular ni cancelar pedidos. Y les escribes por correo y jamas contestan
Horrible. I've placed several professional orders and PremiumXL hasn't responded at all. I have a defective radiator that they never addressed and it's leaking water, and another one that arrived because I made a mistake in the order; I realized it a second after paying, and the website has no way to cancel or cancel orders. And when you email them, they never reply.
24 November 2025
Unprompted review
Reply from premiumXL
Buenos días,
Muchas gracias por tomarse el tiempo de dejarnos una valoración.
Lamentablemente, la ha escrito de forma anónima, por lo que no podemos asignarla a su pedido. Para poder ayudarle rápidamente, envíenos un breve mensaje a info@premiumxl.de. Tenga en cuenta que no podemos recibir mensajes con archivos de imagen muy grandes. Nuestro equipo se pondrá en contacto con usted en un plazo de 24 horas y encontrará una solución adecuada junto con usted.
Atentamente,
Su equipo PremiumXL
I bought shoes cabinet PXAT-2236
I bought shoes cabinet, as explained in the website and from several comments, I decided to buy the PXAT-2236, the quality is really good, installation quite difficult and taking time, but it's really good I didn't care about the installation, I hope to be good for long time,
30 September 2025
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr premiumXL Team
It has already been more than a week…
It has already been more than a week since the order was placed, but there has been no update — no shipment and no information about when (or if) it will be sent.
26 September 2025
Reply from premiumXL
Good afternoon,
Thank you for taking the time to leave this review.
We sincerely apologise for the delay in shipping your order. Your shipment is on its way, and we kindly ask for your patience and understanding.
Thank you for your understanding.
Kind regards,
Your premiumXL team
Shipped without Assembly Instructions
The Product looks good but the fitting, especially of the back panel isn't that much precise. There is still a small gap. However after assembly the major problem is of the sliding of the cabinet doors. It took a lot of effort to run them in for smooth operation and the edges have been chipped a little bit because of this.
21 September 2025
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen. Bedauerlicherweise lassen sich Beschädigungen nicht immer zu 100% ausschließen, für die entstandenen Unannehmlichkeiten bitten wir vielmals um Entschuldigung. Unser Kundenservice wird sich mit Ihnen in Verbindung setzen und wir sind sicher, den Sachverhalt schnell zu Ihrer Zufriedenheit lösen zu können.
Mit freundlichen Grüßen
Ihr PremiumXL Team
Incomplet product
Hello, my product arrived incomplete!
Order n. 47000015461
Can you send me the missing pieces, please?
Waiting for your reply. I sent you an email, as requested.
30 September 2025
Unprompted review
Reply from premiumXL
Good afternoon,
Thank you for taking the time to leave this review.
Unfortunately, you have written anonymously, so we cannot find your order or respond to you directly to help. Please write to us at info@premiumxl.de. We will respond within 24 hours and work with you to find a suitable solution.
Kind regards,
Your PremiumXL team
Awful experience
Update:
I’m not anonymous. My order number is 32000003668 and I HAVE send an email, 4 DAYS ago - but no response???
Awful experience. Received a broken table and the customer service doesn’t speak English, only German.
What a great idea when you’re sending world wide 👍🏽👍🏽👍🏽👍🏽
19 September 2025
Unprompted review
Reply from premiumXL
Good afternoon,
Thank you for taking the time to leave this review.
Unfortunately, you have written anonymously, so we cannot find your order or respond to you directly to help. Please write to us at info@premiumxl.de. We will respond within 24 hours and work with you to find a suitable solution.
Kind regards,
Your PremiumXL team
seriousness in describing the item and…
seriousness in describing the item and quick in processing the purchase
11 August 2025
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr PremiumXL Team
Everything was fine
Everything was fine
We are sleep very well
Meet a lots of kind people
The restaurant is very different nice tasty food
The services are very hardworking and smiling
7 July 2025
Reply from premiumXL
Guten Tag,
vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Wir stehen Ihnen gern weiterhin zur Verfügung.
Mit freundlichen Grüßen
Ihr premiumXL Team
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