Premier Solicitors Reviews 

722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and quick to answer questions throughout the entire process. People also appreciate the smooth user experience, noting that paperwork and complex procedures are handled efficiently from start to finish. Reviewers often mention the clear guidance provided during important milestones like buying a home. Some reviewers were not happy with the overall service, reporting severe communication breakdowns and frustrating long delays. Consumers also mentioned ongoing difficulties in reaching handlers for timely responses and encountering errors in documents that caused unnecessary stress.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their professionalism, helpfulness, and clear... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is efficient and... See more

Customer service

Customers had positive experiences with customer service, noting that team members were consistently... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt replies and thorough... See more

User experience

Consumers find user experience to be positive, describing the overall process as smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last year I was £530.00 cheated by Phil Pichard of Future Estate Planning Ltd, Worcester for my learning disabilities son Court of Protection. So contacted Premier Solicitor and believe me Mrs Rache... See more

Company replied

Rated 5 out of 5 stars

Gary Lee at Premier Solicitors provided outstanding advice and representation. His strategy was sharp, his communication was clear, and his work was thorough from start to finish. What stood out most... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the support we received from Matt and Gayan at Premier Solicitors. They helped us complete a purchase of an auction property within 25 days of instruction and the whole proce... See more

Company replied

Rated 5 out of 5 stars

Myself and Fiancé were both happy and pleased with Premier Solicitors. We would like to send our gratitude to Millie Connolly, who has been efficient with the whole process of buying our first house.... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Proud to offer competitive fixed fees across our company / commercial and private client departments. Tel: 01234 358080 info@premiersolicitors.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(722)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Primier Solicitors…

I highly recommend Primier Solicitors for their excellent services for my recent re-mortgage and HTB loan repayment process. Huge thanks to my Solicitor,Mr Harpreet Sidhu who was fantastic,very proactive,easy to reach and exceptionally responsive who managed to save my £3,000 by avoiding early repayment charges.
Many thanks to Primier Solicitor.

1 July 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service from Harpreet. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Nikki

Rated 5 out of 5 stars

Brilliant Adrian listened to my plight…

Brilliant Adrian listened to my plight and explained everything which most solicitors will not speak until you pay would highly recommend this company
Thanks Adrian

1 July 2026
Unprompted review
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Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service from Adrian. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Nikki

Rated 5 out of 5 stars

May and Yuvraj are great to work with

May and Yuvraj are great to work with. Highly recommend

1 July 2026
Unprompted review
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Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service from May and Yuvraj. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Nikki

Rated 5 out of 5 stars

Excellent Bedford Solicitors

Excellent Bedford Solicitors, great value for money and really friendly to deal with. I have been using their services for a variety of reasons and over various departments for the past few months and they have been extremely helpful and efficient in every aspect. Every obstacle encountered, they managed to overcome and made what is usually a very unpleasant experience, quite seamless. Thank you team, you’re doing a fantastic job & thank you Simran for wrapping everything up nicely, faultless throughout.

1 July 2026
Unprompted review
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Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Nikki

Rated 5 out of 5 stars

Thank you priya and Adrianna

I purchased my forever home with the help of Priya and Adrianna. The purchase took 10 long months to complete because unfortunately I had to start from beginning twice when nearing exchange but Priya and Adrianna were consistent in their updates, consistent when chasing the seller's solicitor for updates, reassuring, patient and promptly answering any questions I had. The service was nothing short of perfection. Thank you ladies, I will surely recommend you to everyone I know.

29 June 2026
Unprompted review
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Reply from Premier Solicitors

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Nikki

Rated 5 out of 5 stars

Can’t recommend them enough

Can’t recommend them enough! First time buying auction property and Yashodhara and Gayan were so professional, helpful and get a full completion within the time frame. Absolutely brilliant team!

24 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear David,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Communication was very good

Communication was very good. The team were responsive and very helpful and the conveyancing went thru in time despite some delays from the seller. Would happily recommend.

19 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Mike Jeffries,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

A quick and fantastic service

Melba Paul offered a fantastic service from the first phone call to the follow up emails and the documents being signed and in our hands, even kindly expediting the process to meet our needs.

23 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Ben Holmes,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Very happy with how helpful Gary Lee…

Very happy with how helpful Gary Lee was on a recent employment matter. I would thoroughly recommend him.

11 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Chris Maher,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

I recently completed my property…

I recently completed my property purchase with Premier Solicitors and was very pleased with the service I received throughout the process. My case handler, Jayleigh, was professional, responsive, and kept me informed at every stage. Any questions I had were answered promptly, and the whole transaction was handled efficiently and smoothly.

The team made what can often be a stressful process much easier to manage, and I felt supported from start to finish. I would happily recommend Premier Solicitors to anyone looking for reliable and professional conveyancing services.

Thank you, Jayleigh and the team, for all your help and excellent service.

22 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Arturo Mendez Garcia,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Conveyancing team review - Adrianna & Priya fantastic

Conveyancing team review - Adrianna and Priya were great. I dealt with Adrianna most as the Paralegal. Here communications were timely, useful and clearly communicated what was being asked of me. She also confirmed when documents were received and kept me up to date with the whole process. I felt kept in the loop the whole time.

19 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Elliott Landon,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Fast no-nonsense conveyancing at a fair price

We were very pleased with the support we received from Matt and Gayan at Premier Solicitors. They helped us complete a purchase of an auction property within 25 days of instruction and the whole process was very smooth. Advice on certain aspects of a solar panel lease was very helpful. Price was also fair. Highly recommended.

16 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Tim Phipps,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 1 out of 5 stars

DO NOT USE

We used this company as recommended by a local go-between, they were recommended as Probate Solicitor of the year 2025.
They are very expensive for the service you get/don't get, my local trusted solicitor would have done a much better job, for a lot less money, without all the stress and aggravation they caused us. If you have a good local trusted solicitor that does not give a fixed price but charges by the hour I would recommend you use them and not Premier Solicitors. They charged us £10.5k plus vat for probate for one house and one bank account with a will and only 3 children as beneficiaries.
Hindsight is a wonderful thing.
Their communication is very vague at best, rude and plain dishonest at worst.
They did not keep us informed on extremely important matters to do with the Probate application and timings.
When questioned about this after 4 months, they completely ignored our emails and questions.
After having to complain to Senior Partners within the company and then having to chase the Senior Partners for some kind of response, we were treated as annoying and how dare we ask quite normal questions on what should be simple questions to answer.
Their communication is vague, dismissive and rude if you get any communication at all.
Once you have a grant of probate, they find all sorts of reasons/excuses to hold on to your money for longer than is necessary. You will have to spend time checking everything they say, like council tax takes 9 weeks to settle - when I rang the local Council, not true the payment had already been raised. Then they said the gas and electric have sent a letter to say it takes 6 weeks to finalise the bill - when I rang the gas and electric company - not true, they have sent the final bill.
The list goes on with how many ways this company has made what is already a very stressful situation for our family much worse.
If you look at their responses to complaints on this site, it's always the same response. "We are sorry to hear blah, blah. Please contact our complaints department". We tried that, and complained to Senior Partners, It seems like it is a cultural problem or company policy from the top down. DO NOTUSE.

17 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Charlotte Davies,

I'm sorry to hear that your experience with Premier Solicitors has not been a positive one. I would appreciate the opportunity to look into this further and work toward a resolution.

I have sent a request for further information so we may investigate the matter further. Can you please provide further details so we can understand the situation better and work towards a solution?

Best regards,

Premier Solicitors

Rated 5 out of 5 stars

We have very good experience with the…Mr Jayleigh and Premier solicitors

We have very good experience with the Premier Solicitors . Our journey has very smooth and peaceful and done on time. Very happy with our agent Mr. Jayleigh too. And many thanks. I’ll always recommend premier solicitors to everyone around me.

12 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear SharmilaKunwar Panta,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Adrian was extremely helpful and very…

Adrian was extremely helpful and very knowledgable and kind. He put my mind at rest regarding an upsetting family matter, even working late to do so. I would not hesitate to use the company in future.

11 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Judith Nix,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

Excellent Conveyancing Service

I would highly recommend Premier Solicitors for conveyancing services. Jayleigh was attentive, responsive, and professional throughout the entire process, making what can often be a stressful experience feel much smoother and more manageable.

The firm also provides an excellent online portal, where updates are shared regularly, along with a helpful progress email every Friday.

I was very pleased with the service I received and would not hesitate to use Premier Solicitors again for any future conveyancing needs.

12 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear AW,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 1 out of 5 stars

I would recommend avoiding this company…

I would recommend avoiding this company at all costs. It is linked with (same directors) as 'PS Wills and Estate Planning' an absolutely disgraceful company and service recieved at a very sad and difficult time for our family.

We have waited over 2 months for PS Wills and Estate Planning to rectify an issue with a Will to which they have delayed, delayed and delayed - and had contradictory conversations with Premier Solicitors and PS Wills about the validity of the Will - yet it appears they are essentially the same company!

Disgraceful from the directors down to admin staff that we've dealt with on email.

11 June 2026
Unprompted review
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Reply from Premier Solicitors

Dear Steve,

I'm sorry to hear that your experience with Premier Solicitors has not been a positive one. I would appreciate the opportunity to look into this further and work toward a resolution.

I have sent a request for further information so we may investigate the matter further. Can you please provide further details so we can understand the situation better and work towards a solution?

Best regards,

Premier Solicitors

Rated 5 out of 5 stars

10/10 exceptional service - firm centred around excellent communication and prioritises customer care

I received an exceptional service from everyone at Premier Solicitors- with an extra special mention to Harpreet and Neelam.
Nothing was too much, they took time to explain the process and answered all questions I had. Not once did I ever have to contact them asking for an update on my purchase and I was kept informed at all times throughout the process of my purchase.
It can be a stressful time, but premier solicitors made the whole process completely stress free, smooth and quick.
I cannot recommend premier solicitors enough - an excellent experience from a firm that centres themselves around delivering excellent customer care.
Thank you again to All at premier solicitors - but a huge notable thanks and sincere gratitude to Neelam and Harpreet. Thank you again for everything.

29 May 2026
Unprompted review
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Reply from Premier Solicitors

Dear Lois McC,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

I cannot recommend Adrian and his team…

I cannot recommend Adrian and his team highly enough. I was given DIna's details, and within 24 hours of contacting her, she had arranged a consultation for me with Adrian.
He was extremely knowledgeable, and I was genuinely impressed by the amount of advice and support he provided. From the outset, he made me feel at ease during what can be a very stressful and overwhelming time. Thanks again Adrian for the heads up.

5 June 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear Manish Vaid,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

Rated 5 out of 5 stars

The process of writing a will or LPA is…

The process of writing a will or LPA is a very stressful time . Melba Paul at Premier was so helpful, she made the whole thing stress free and I will definitely be recommending her to my friends and family . Thank you for turning the whole process round in a week what a star .

5 June 2026
Unprompted review
Premier Solicitors logo

Reply from Premier Solicitors

Dear Jo Waker,

Thank you for taking the time to share your positive experience with Premier Solicitors. We are delighted to hear that you were satisfied with our service. Our team is committed to providing professional and efficient support, and it’s always rewarding to receive such great feedback.

If you ever need assistance in the future, please don’t hesitate to reach out.

Best regards,
Alicia
Premier Solicitors

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