I meant to leave it a few weeks and then provide feedback and forgot, oops! The whole process was great, a friendly and professional team, all done thoroughly. The system is great, I'm paying almo... See more
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We are a 16-year-old, independent, family-owned, CEC Retailer solar business covering the East Coast of Australia. All of our Installation Teams are employees of PowerSmart Solutions. Our Installations come standard with a 30-year workmanship warranty. With sales and service outlets in Wollongong, Sydney, Newcastle, Yatala, Rockhampton, Mackay, and Townsville, local service is very close at hand. Service and backup are what we specialize in. We strive for customer satisfaction with every customer we see.
Written by the company

44 Transport Street, 4207, Yatala, Australia
Replied to 85% of negative reviews
Typically replies within 24 hours
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They informed me that they are running late due to an accident and that was very good of them.
They did the job according to schedule and made sure the property was clean, took all the rubbish.
When everything was done, the showed us the solar box and what to do next.
I would put in a good word to friens who would like to have solar panels installed.
Dan was friendly, understanding and explained everything fully. The process was easy and stress free. The installation was very quick and the guys were very polite. We also love the app to see the benefits.
Thanks Dan for coming for the way from Brissie to provide a quote and explain PowerSmart to us! Very happy with the outcome. Thanks a million ☺️
Professional Prompt Service - Installer explained all of the steps to install and was done in around 4 hrs. Excellent job with attention to detail. Thank You
Tradies used wood from my house without asking,
Spoke to them on the phone for them to replace it, gave them the dimensions of the plank and they just bought over something different
So basically didn’t care 👍

Reply from PowerSmart Solutions
We couldn’t be happier with the service we got from PowerSmart! Everything went smoothly from beginning to end, and we were kept in the loop the whole time. Our sales consultant, Dan, was incredibly helpful and really knew his stuff, which made it easy for us to pick the perfect system for our needs. The installation crew was super professional and got the job done quickly. We recommend PowerSmart to all our family and friends!
PowerSmart Solutions techs arrived early, clearly communicated everything and worked all day to finish the job that was challenging.
Installers were prompt and handled themselves in a professional manner. Worked with me to provide a hidden solution through the roof for no visible conduits. Garage install.
Would be nice to have more info on the panels/inverter at consultation and to explain the ins and outs. Not just it’s a good quality system, doesn’t leave much trust that they know the product. Turns out to be working well so far, just more knowledge on the product there trying to sell.
Happy with the system, would recommend to others.
The team were great. Very informative, took time to explain everything. Initial install had an accident and rectified immediately. Very neat job and quick.
Four Stars is what I felt was a good fit. The initial consultation with Jason was excellent and he was able to answer all our questions with ease. His understanding of the delay in processing the contract over the Christmas break with Banks n solicitors and our settlement was excellent and even though the signing off was delayed everything went smoothly
The installation team was fast efficient and knowledgeable although an email the day before for introduction of the team would have been appreciated. The installation went smoothly and the handover was completed although rushed.
The whole purchase and installation went like clockwork. Great staff
Guys turned up on time explained everything that was done and left work areas clean.
All the tradies were friendly, informative and explained everything clearly.
Absolutely excellent service from start to finish. Even with some weather hiccups the installers where outstanding!
Install went well, quick and efficient. The incorrect sized circuit breaker was installed on installation and the inverter kept tripping out until it was fixed a few days later but other than that I am happy with the overall install at this stage.
The sales rep was extremely helpful and thoroughly explained everything.
The tradies were on time and completely professional.
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