Pourmore.com Reviews 

216
•
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I purchased a 3 month Scotch submission for my husband and he has loved each bottle. I purchased the middle package (can’t remember the name) and he received a bottle each month that he probably woul... See more

Rated 5 out of 5 stars

Something exciting every month. I look forward receiving a new shipment and always have great, interesting bourbon on hand to share with my friends. I have made a few of the drink recipes staples and... See more

Rated 5 out of 5 stars

Very impressed by PourMore. All of the bottles were well packaged and arrived safely. Each bourbon was interesting and slightly off the beaten path, so I enjoyed trying new bottles that I hadn't had b... See more

Rated 5 out of 5 stars

My husband thoroughly enjoyed his 6 months of the bourbon club! He said it was his best Christmas gift yet! He found 5 out of the 6 bourbons that was sent monthly to be to his liking. And he shared hi... See more


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3.6

Average

TrustScore 3.5 out of 5

216 reviews

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3.6

All reviews

(216)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Something exciting every month

Something exciting every month. I look forward receiving a new shipment and always have great, interesting bourbon on hand to share with my friends. I have made a few of the drink recipes staples and wouldn't have known about them otherwise. I would recommend Pourmore to anyone who enjoys good bourbon at a fair price from places all over the United States.

1 March 2022
Rated 5 out of 5 stars

Awesome idea for a scotch or bourbon lover!

I read some of the negative review and I have to say we had a completely different experience. I purchased this for my scotch-loveing husband and not only was it just plain fun to receive new bottles every other month, but we experienced zero delays like some mentioned. We wouldn't have minded even if we HAD experienced delays - supply chains are messed up everywhere right now. Anyhoo, I highly recommend PourMore - there are so many variations that allow you to really customize your program. Customer service was outstanding - fast, efficient etc.

12 February 2022
Unprompted review
Rated 1 out of 5 stars

Dissatisfaction with Pourmore subscription

I started this subscription on October 6. We have had only one bottle since that time actually arrive anywhere close to what this company has guaranteed. We paid for our December subscription and did not receive anything. Our January subscription is going to be delayed. At this point, I feel that this business is not capable of meeting the needs of the customers who have paid for the subscriptions. I would recommend researching and looking at other companies who do the same service if you were interested in this as a gift for someone.

8 January 2022
Pourmore.com logo

Reply from Pourmore.com

Hello - We are very sorry you are disappointed with the service and will do we can to make it better, but I do think this review is a little unfair. Your ordered after our October cutoff so you knew you would not get a bottle in October, you received your order in November with no issues and then your December order was sent to you and you decline to accept it so it was sent to you local UPS center.

Rated 1 out of 5 stars

I am really disappointed that you auto renewed my 6 month subscription.

I am really disappointed that you auto renewed my 6 month gift for someone. I checked my email and did not get any notices of auto renewal. When you get a gift for someone for 6 months there is no intention of renewing it again so I was shocked to find out it was still happening and cost me a lot of money. This is a huge disappointment from something I thought was a great gift idea. I will be telling everyone I know this is a terrible service that has shady practices. Again when you get a gift for a fixed period that is all I wanted to give. I can't imagine many people are like sure go ahead and keep renewing this forever. Terrible customer satisfaction here and I am trying to find a way to broadcast this message more. I am going to look into a better business bureau complain over the weekend. Would love to speak to someone senior because this is not a good customer experience at all!

7 January 2022
Pourmore.com logo

Reply from Pourmore.com

Thanks for your note and very sorry for any confusion. Please reach out to us at contact@pourmore.com and we will do what we can to correct any issues.

Rated 5 out of 5 stars

I failed to cancel auto renew for my Bourbon Club gift

I failed to cancel auto renew for my subscription when I was notified. Not only did PourMore cancel my subscription for me as soon as I contacted them, they turned off auto renew on a recently purchased 12 month bourbon club gift so I don’t need to remember to cancel it closer to the time. Thanks PourMore team!

4 January 2022
Unprompted review
Pourmore.com logo

Reply from Pourmore.com

Thanks for the note. Always try to do what we can.

Rated 4 out of 5 stars

Love the Bourbon variety

Love the Bourbon variety - agree not much "savings" but received bottles i can't get in Ohio or would not have thought to purchase that have been excellent (e.g. Peerless, Old Elk)

23 December 2021
Unprompted review
Rated 2 out of 5 stars

Poor value, good variety

I was part of the Whiskey Intro club for six months and so far have received 5 of the bottles. The variety while mostly American was very good and included some unique bottles that I would not have tried otherwise. So if you are interested in exploring new things this is great. Unfortunately the value wasn't great. So far the 5 bottles I got I could have bought at my local total wine for $211.45 rather than the $324.17 it cost through pourmore (including shipping). Here are the 5 bottles I have received so far included my local store costs.

George Dickel Bottled in Bond - 44.99
Blackened Whiskey - 41.99
Balcones True Blue - 49.99
Old Pulteney 12 Year - 38.99
Woodford Reserve Malt - 35.49

Without shipping the subscription cost on average $46 a bottle so only one so far has been worth more than I paid. Unless the last bottle is a $100 bottle the value will be 10-15% below market value over 6 months rather than the 10-15% above market value quoted on pourmore's website. That doesn't include shipping. With shipping the last bottle would been to be valued over $200 to break even.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

I got my husband a subscription to…

I got my husband a subscription to Pourmour for his birthday. The shipments were on time, well packaged, and diverse. He enjoyed trying new types of whiskeys. The only downside is needing someone home to sign for it to prove 21+.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent birthday present

Very impressed by PourMore. All of the bottles were well packaged and arrived safely. Each bourbon was interesting and slightly off the beaten path, so I enjoyed trying new bottles that I hadn't had before and, in some cases, aren't even offered in my state. I felt the pricing was fair ($50-60ish) for the bourbons that I received, and I found myself looking forward to the delivery each month. Definitely one of the better birthday presents from the wife!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome subscription service. Purchased as a gift for my brother, 3 months - 3 bottles. His first arrived in October, somehow the November bottle was missed but when I reached out the company apologized, offered me different choices, and refunded the shipping for the mistake. Very communicative and excellent business practices. Will shop here again.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Always a surprise!

We love being surprised with what arrives and having a selection that you can't get locally. We love Pourmore and recommend it to everyone. The flavor profile is great and the recipes of the month are awesome! Thank you Pourmore, we look forward to our packages monthly.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Great fun!

I bought a subscription for my son and his two cousins for Christmas. Because they all live in different states we got together via zoom and they shared what bottles they received and their take in the taste. We all enjoyed the experience, and they loved the different, high quality full bottles of bourbon. I highly recommend Pour More!

15 November 2021
Unprompted review

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