Ive bern playing for 5 years and i have had on avarage 5 wins a year of small amounts, gift cards and prizes. I worked out i came in just below even. However. My brother and sister-in-law have won £50... See more
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People's postcode lottery does exactly what it says... for the people, millions of people who are helped, encouraged and supported in ways that are endless. During the call today I learned so much a... See more
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Had to wait on hold for a while but once my call was answered I was dealt with efficiently. The call handler also updated some information while we were dealing with the reason for my call. Was part... See more
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Speaking with the lady (sorry forgot her name now 😞) she listened to my query and solved it immediately without any problem. When I originally received my winning email, I was just about to order my... See more
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Company details
- Charity
- also in
- Lottery Vendor
About Postcode Lottery
Written by the company
Postcode Lottery is a subscription lottery which raises money for charities. Not only do our players win cash prizes, but good causes also receive essential support. Players sign up with their postcode and pay £12.50 per month. They are automatically entered into every draw and prizes are announced every day of the month. That's 20 draws a month for £12.50.
£1.8 Billion for Charities & Good Causes No less than 30% of the ticket price goes to charities, so our players know that they are helping amazing causes every single day. Our players are making a difference every single day by supporting a wide range of charities and good causes across Britain and around the world. To date, they’ve generously provided more than £1.8 Billion in funding which is helping thousands of organisations and projects. Catch up on all the latest charity news.
Sign up to Support & Your Chance to Win Big If you want to help us support a range of fantastic projects, sign up to play. For other ways to assist deserving charities, check out our How To Help page or find out about Local Causes near you on our website.
Postcode Lottery
Written by the company
- Contact information
- If you have a query about the lottery or need help with your subscription, we’re here to help at www.postcodelottery.co.uk/about-us/contact-us. If your request is urgent, we strongly recommended that you call us on freephone number 0808 109 8765.
Guaranteed Winners Every Day
20 draws/month for £12.50 - your chance to win millions!
For £12.50 a month you'll be entered into all draws to win amazing prizes!
Plus, a minimum of 30% of the ticket price goes to charities and good causes!
Contact info
28 Charlotte Square, Edinburgh, EH2 4ET, United Kingdom
- 0808 1098 765
- info@postcodelottery.co.uk
- www.postcodelottery.co.uk
Refer a Friend to Postcode Lottery
You should know
4.8
Excellent
51K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Didnt have to wait long when calling .
Didnt have to wait long when calling .. customer service was quick thorough polite & friendly . Mentioned other schemes too. Very polite & helpful
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your lovely review! 😊
- Michaela
Change to login details actioned within minutes of my tequest
I called to change my login details. The call lasted just a few minutes and my issue was resolved without any hassle.
1 October 2026
Unprompted review
Reply from Postcode Lottery
Perfect! Thanks for sharing 😊
- Michaela
Callum was so helpful
Callum was so helpful, friendly & he dealt with my query with confidence, which put my mind at rest.
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your lovely feedback. Callum will be so pleased to hear it 😊.
- Michaela
Reply from Postcode Lottery
Thanks for letting us know 😊
- Michaela
Helpful employee who made everything…
Helpful employee who made everything clear and made my day thank you very much
1 October 2026
Unprompted review
Reply from Postcode Lottery
We're so glad to hear you had such a lovely experience 😊
- Michaela
Very friendly
Very friendly, helpful professional customer service.
My query was sorted quickly.
The member of Staff, Karen, went above and beyond
1 October 2026
Unprompted review
Reply from Postcode Lottery
Great to hear it! Thank you 😊
- Michaela
Reply from Postcode Lottery
Thank you so much for your review 😊
- Michaela
Updating personal information
The gentleman I spoke to was extremely polite, professional and friendly, a real asset to your team
1 October 2026
Unprompted review
Reply from Postcode Lottery
What a lovely review! We truly appreciate it 😊
- Michaela
Reply from Postcode Lottery
Thank you! 😊
- Michaela
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and immediately saud she had revived the issue
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your positive review! 😊
- Michaela
Excellent customer service very…
Excellent customer service very friendly & helpful,pleasure to talk to .
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thanks for your lovely feedback 😊
- Michaela
Really helpful customer service
Really helpful customer service. A pleasure to speak to.
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you! 😊
- Michaela
Some good harmless fun and if there’s…
Some good harmless fun and if there’s any issues the polite and professional staff are always there to help you out and kept in touch and in the loop every day to what’s happening and it could be you
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your positive feedback! 😊
- Michaela
Absolutely amazing
Absolutely amazing, after the death of my dad it was just so easy to cancel his monthly subscription. with a very nice and thoughtful manner. if it was only that easy when dealing with other companies that make your life so difficult.
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for taking the time to share your experience with us. We're so sorry for the loss of your dad and hope you're keeping okay 💕.
- Michaela
Very friendly
Very friendly, infirmative, didnt take too long to answer phone, staff member lovely
1 October 2026
Unprompted review
Reply from Postcode Lottery
Great to hear 😊
- Michaela
exceptional service took me through…
exceptional service took me through changing my email explained everything clearly and stayed on the line while i did the change also explained other things on the site that i wasnt aware of
1 October 2026
Unprompted review
Reply from Postcode Lottery
Wow, that's what we love to hear! Thank you 😊
- Michaela
Reply from Postcode Lottery
Thanks for your review 😊.
- Michaela
What a truly lovely & helpful gentleman…
What a truly lovely & helpful gentleman on the phone today. He sounded so happy and genuinely interested. It’s great to support good causes and you’re winning if all of your staff are like the one I spoke to today!
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your brilliant review! We truly appreciate it 😊
- Michaela
The lovely lady who took my call was…
The lovely lady who took my call was friendly and extremely helpful. She was a joy to talk to and solved my problem with ease. Great customer service!
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your lovely review! 😊
- Michaela
The lady was very nice and helpful…
The lady was very nice and helpful looked through my account and put me at my ease wonderful service x🏴
1 October 2026
Unprompted review
Reply from Postcode Lottery
Thank you for your kind feedback 😊
- Michaela
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