Porsche Design Reviews 91

I should have read here before ordering. Ordered a gift on 23rd Nov. and only today I received an email with some news that it is being delayed (No way! Sherlock) and will take even some more days (The celebration event is already history)...

Speechless for a brand with a size like Porsche that they cannot find a team of maximum 5 people capable to run a simple webshop like this. Absolutely not rocketscience to get this organised properly. Cyber Week is a very bad excuse to use for this, as this is a known fact every year. Get your s*h*i*t together or don't sell online.

Terrible - Advent woes. I ordered a £65 advent calendar. It's a gift to my Porsche owning brother. I ordered it on 19th Nov and was informed 5 business days. I received an email notification from UPS that they had just received the item on the 29th Nov and wouldn't be with me until the 3rd Dec! It took you 10 days to wrap an advent calendar! Awful service!

This has got to be one of the worst online shopping experience ever!

I ordered a Porsche Design Lighter, but ended up with an entirely different item! The sheer amount of negligence and incompitence in processing such a simple order is mind-boggling!

I contacted customer service ahead of summer vacations, on the same day that the order was received, to request prompt advise on return and refund procedures, but their response came very late, and now I am stuck with an item that I cannot return until the end of summer holidays!

Seeing the negative reviews on the logistics of returns below, I am now worried about even sending the wrong item back! I wish I had checked the store reviews before placing the order 😔

I ordered a pair of trousers in the sale which I returned to Porsche Design as those were too large.

Porsche Design works with UPS who is currently unable to handle the post Brexit customs process.

57 days after I sent back the trousers, the parcel is still stuck with UPS and Porsche Design is not accepting responsibility for the contractor denying me the refund.

Be careful when ordering online from Porsche Design as their logistics are rather weak and their e-commerce staff is not supportive when raising such issues.

My suitcase finally arrived after being stuck in Customs for weeks... it’s perfect but ordering from Germany to UK is Super difficult and stressful after Brexit. Be aware of that!

Am embarrassment for Porsche how they let this third party cause so much brand damage.

Ordered on the 11th Feb package still stuck in Germany and customer service ignore all email and request to cancel. They blame Brexit with snide comments!!

Have to involve Amex who are brilliant as ever and refunded payment.

Products are marginal quality, priced about 3X anything reasonable and there is NO SERVICE AT ALL. Place an order and WAIT. You will not be notified of shipping. You will not be notified of anything. Your ONLY option is to email them, or call them, for a tracking number or wait a few weeks while they discover they lost your order. They will not notify of that either, but many of us, after spending many hundreds of dollars on five or six dollars worth of bling start to wonder...weeks later...where's my stuff? Gotta call them to find out.
The clothes are stylish, low quality, OVERPRICED by about 10X, and deliver takes your own superhuman effort to accomplish. But it does say "Porsche" on some items, and that's cool. Frankly, I have about 4 Porsche Design T-Shirts now....and I will never go back.

Easier to hire someone to make it.

Good product, rapid delivery, very happy!