PoliLingua logo
Visit website

PoliLingua Reviews 132

•
TrustScore 4.5 out of 5

4.5

Translator
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, making interactions pleasant and efficient. People frequently highlight the excellent service, noting the clear instructions, well-organized workflow, and overall ease of collaboration. Many also appreciate the timely and reliable payment processes. However, some customers also noted occasional delays in payment, with a few instances where payments were significantly overdue or required follow-up to be processed. A small number of people also mentioned issues with PayPal transaction fees reducing their net earnings.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's responsiveness,... See more

Service

People report positive experiences with service, highlighting smooth and professional collaborations.... See more

Payment

Clients share positive opinions on payment, with many reviewers appreciating prompt and on-time payments,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the staff's... See more

Instructions

Reviewers consistently express satisfaction with the instructions provided. Customers highlight that project... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just love the way they are handling projects and translators. Not only it is a great company but it is the best in term of accuracy of project instructions, deadlines, payment and quick response t... See more

Rated 5 out of 5 stars

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy... See more

Rated 5 out of 5 stars

I have a very good relationship with Anna, my PM, and I get repeat work from end clients, which is always nice. Never any issues with payment either. In the new AI environment, their rates are as expe... See more

Rated 5 out of 5 stars

In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email commu... See more

Company details

  1. Translator

Written by the company

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Translator

Payment is right on time. I am willing to be working for this company for a long-term collaboration.

9 October 2019
Unprompted review
Rated 5 out of 5 stars

Good client to work for

I have worked with Polilingua several times as a voice-over artist and it has always been an easy and trouble-free process. Their payment system works seamlessly and pays promptly.

8 October 2019
Unprompted review
PoliLingua logo

Reply from PoliLingua

Thanks Andrew, much appreciated!

Rated 5 out of 5 stars

Excellent agency

I work with Polilingua since 2016. Every single PM has always been great to work with. The very little problems we may have encountered have been solved immediately. In conclusion: I recommend Polilingua 100%.

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Freelance translator, co-op

I've cooperated with Polilingua on a major task translating into Latin. The administration was responsive and helpful.
I had to give them a nudge for the payment after the elapsed period, but it all came through fine, and immediately after that. I would definitely recommend working with them and will do so again if given the chance.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

I am always happy to receive new…

I am always happy to receive new projects from Polilingua from English and Italian into Polish. They vary from text documents to films but are all equally interesting and the PMs are friendly and helpful.

2 October 2019
Unprompted review
PoliLingua logo

Reply from PoliLingua

Thanks for the feedback Ewa, much appreciated.

Rated 5 out of 5 stars

Great company

I am very happy to work as a translator with this excellent company.

26 September 2019
Unprompted review
PoliLingua logo

Reply from PoliLingua

Thanks Cornelia! We are really happy to have been working with you for so long.

Rated 5 out of 5 stars

English into Latin translation

The experience with this translation agency has been very proficient and we have worked together to a big task. I am very happy about the type of management this agency has and I look forward about working with them in the future.

25 September 2019
Unprompted review
PoliLingua logo

Reply from PoliLingua

Thanks a lot for your feedback, Franco! We do hope there will be a fruitful cooperation in the future as well.

Show reviews in all languages. (132 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look