I love that as an VIP customer I don’t have to think about ”fri frakt” threshold. Because sometimes I do purchase clothes that would value quite high and you for sure get free delivery anyway, but som... See more
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The quality is exceptional – soft, durable, and perfect for baby’s sensitive skin. Their designs are timeless yet playful, and the functionality is unmatched (hello, foldable cuffs that grow with your... See more
Company replied
Super fast delivery and supreme quality! In the beginning I only bought for my kids but now I also buy for myself. Best wool base layer and pyjamas!
Company replied
Misleading delivery dates. I placed an order selecting tracked 48 hours delivery. That was a week ago. Even accounting for the weekend, that waiting time is misleading. So far not even a tracking link... See more
Company replied
Company details
Written by the company
Let children be children - We started in 1976 with the desire to make comfortable, high-quality childrenswear. This means a play-friendly design, with no details that chafe or restrict movement, that can be washed again and again. Simply put – clothes that let children be children. Function and safety - We were among the first to seek inspiration from adult sports and outdoor clothing when we started to design outerwear, while taking into account that our clothes would also need to cope with climbing trees, crawling on asphalt and rolling downhill. Our many years of experience have convinced us of the importance of continually testing all the choices we make, from fit and materials down to the shortest seam. All our clothes should get the highest score in the testing system we use to scrutinize the functionality and, most importantly, the safety of our garments. We’re only satisfied once we have a product that’s truly comfortable and safe for a child to wear. We now offer a wide range of premium quality outerwear that keeps children dry and warm in any weather.
Contact info
111 53, Stockholm, Sweden
- theteam@polarnopyret.com
- www.polarnopyret.com
4.2
Great
7K reviews
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I still can say is the best company…
I still can say is the best company delivery qwality and everything is perfect qwality.
25 January 2025
Unprompted review
Reply from Polarn O. Pyret
Thank you for your kind words! We're thrilled to hear you're happy with our delivery quality and the overall experience. We strive to provide the best possible service, and your feedback means a lot to us!
Reply from Polarn O. Pyret
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide fast and reliable service and are happy to know we met your expectations!
Beautiful gift.
Great, super soft sleepsuit. Beautifully wrapped. Fast, efficient service.
30 January 2025
Reply from Polarn O. Pyret
Thank you for your kind words! We're so happy to hear you enjoyed the sleepsuit and our service!
Reply from Polarn O. Pyret
Thank you for your lovely comments about our products and service. We are happy to hear that everything went well with your order!
Reply from Polarn O. Pyret
It is lovely to hear that everything arrived quickly and you are happy with what you have ordered! Thank you for taking the time to leave this review.
Reply from Polarn O. Pyret
It is lovely to hear that you have chosen PO.P again and that our service and products have been consistently good! Thank you for this review.
Quick efficient service and beautiful…
Quick efficient service and beautiful product, a swimming costume for my granddaughter's birthday.
26 January 2025
Reply from Polarn O. Pyret
It is lovely to hear that you love the swimming costume. Thank you for choosing PO.P and taking the time to leave this review.
Great quality and service
Quick delivery of a quality product. Website was easy to navigate.
25 January 2025
Reply from Polarn O. Pyret
We are pleased to know that our website was easy to use and that you are happy with the quality and service you received. Thank you for your 5 star review!
Ski Jacket in yellow
Offer of ski jacket was good offer and very pleased with how transaction went. All in-one-olive green ski suit with black detail on knees, ages 4-10 approx. has been SO much admired, purchased in around 2018. Younger grandson now wearing. Still people asking where we got it. This sort of item has been missing from collection of late.Might be one to think about. No fussing with jackets and trousers. Well done.
25 January 2025
Reply from Polarn O. Pyret
Thank you for your review about PO.P Skiwear. It is lovely to hear that you have been enjoying PO.P for some time.
text messages you didn't sign up for!
Once Polarn O.Pyret have your phone number (required for delivery) you keep receiving marketing text messages that you can not opt out of. Makes me never want to shop from Polarm O.Pyret again!
23 January 2025
Reply from Polarn O. Pyret
We understand how frustrating it can be to receive unwanted marketing messages, and we sincerely apologise for any inconvenience this has caused. Your privacy is important to us, and we’re committed to ensuring a positive customer experience. We will investigate this matter thoroughly and take the necessary steps to align our marketing practices with customer preferences as only should be sending a text out 4-5 times a year. For further assistance, please reach out to us at theteam@polarnopyret.co.uk with your phone number.
Great quality items delivered swiftly
23 January 2025
Reply from Polarn O. Pyret
We're thrilled to hear you enjoyed the quality of our items and our swift delivery. Your positive feedback means a lot to us
Reply from Polarn O. Pyret
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and enjoyable shopping experience
Seamless Shopping
The website was easy to navigate and I found what I was looking for. The delivery was super quick as well.
23 January 2025
Reply from Polarn O. Pyret
Thank you for your kind words! We're so glad you had a positive experience with our website and delivery service. We strive to make shopping with us as easy and convenient as possible
My order arrived very quickly
My order arrived very quickly. I was delighted with everything. The quality is very good and my granddaughters love them.
19 January 2025
Reply from Polarn O. Pyret
Thank you for your kind review! We're so happy to hear that your order arrived quickly and that you and your granddaughters are enjoying the items. We appreciate your positive feedback and hope you continue to enjoy our products
Good product- reasonable price
Good product, communication re delivery could improve as I didn’t receive the email to tell me it had been delivered to our local Click and Collect store.
However, the customer service was excellent and it was sorted out promptly
20 January 2025
Reply from Polarn O. Pyret
We appreciate your feedback and are glad you enjoyed the product. We understand the frustration of not receiving delivery updates. We're always working to improve our communication processes. We're pleased to hear that our customer service team was able to resolve the issue promptly
Quick response,very helpful
Quick response,very helpful. Problem solved very quickly. Top servise.
19 January 2025
Reply from Polarn O. Pyret
We appreciate your kind words and are thrilled to hear that our team was able to resolve your issue quickly and efficiently. We strive to provide excellent service and are happy to know that we met your expectations
Great products, impossible returns…
The products we got came quickly and most were lovely - even nicer than I expected. The cotton is soft and thick, the wool isn't itchy at all, and the wool fleece is very cushioned. I'm so happy to put all of that on my child.
I deducted 2 stars, though, because the returns are ridiculously difficult. I got a hat which I expected to be wool, but was actually mostly polyester (my fault for not diligently reading the description). I wanted to return it. There is no invoice in the bag - the website says to write a note on a slip of paper. There is no return address anywhere. I couldn't find it on the website. I guess I could email customer care, but there is a level of work that I find over-the-top for a small purchase. I'll sell it on to someone else instead.
19 January 2025
Reply from Polarn O. Pyret
Hi there!
We appreciate you taking the time to share your experience with us. We're thrilled to hear that you enjoyed the quality and softness of the products, and that you're happy to use them for your child.
We understand your frustration with the return process. We strive to make returns as straightforward as possible, and it seems we fell short in this instance. We'll take your feedback to heart and review our processes to ensure a more user-friendly experience for future return.
For reference, our return instructions are available here https://www.polarnopyret.ie/pages/ireland-returns. If you decide to return the hat. The return label - if you’ve already created one - contains all the necessary tracking information. The extra note we request is the CN22 customs form, which ensures smooth processing as the item returns to our UK facility for a refund.
Kind regards,
PO.P Customer Service
Brilliant Custimer Service
When my order went missing after 3 days with Royal Mail Polarnopyret sent another straightaway which was brilliant as the order contained gifts for a newborn!
25 January 2025
Reply from Polarn O. Pyret
We're so glad to hear that we were able to quickly resolve the issue with your order. We understand how important it is to receive your items on time, especially when they're gifts. Thank you for your kind words and for choosing us
Amazing company & quality clothes!
Their products can be a bit on the pricey side but you honestly get what you pay for! Even better when they have sales on but be quick!
The clothes are really good sizing and will last far longer than most others.
Delivery service is also very fast too!
HIGHLY recommend this company.
★★★★★
17 January 2025
Reply from Polarn O. Pyret
Thank you for your kind words and honest feedback! We appreciate you acknowledging the quality of our products and the value they offer. We strive to provide our customers with high-quality items that are built to last. We're also glad to hear you appreciate our fast delivery service. We're always working to improve our offerings and will continue to provide excellent customer experiences
Surprisingly fast delivery of a lovely…
Surprisingly fast delivery of a lovely pyjamas.
17 January 2025
Reply from Polarn O. Pyret
It is great to hear you received your pajamas so quickly and that you love them! Thank you for shopping PO.P!
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