PlusHeat Reviews 

No long wait to be connected to an agent. Every question was answered quickly and agent was very helpful and answered all queries. Very satisfied

Engineer was prompt, polite and professional

Chloe was amaziing, very helpful thank you very much

Polite, and friendly staff. Sorted issue out quickly.

I have had cover that auto renewed for 3 years. Other companies I have used call you to arrange a boiler service plus heat do not. When I had a problem with the boiler I was on hold for nearly 3 hours before I gave up and fixed it myself. Today I called to cancel my cover and was told that the early cancellation fee is number of months remaining X monthly payment, this is excessive and worth the money. When I asked to cancel I was offered several cheaper options for different cover again with having a new boulder these were utterly pointless when I asked who they were regulated by I was told they were not. I would NEVER recommend using this company steer clear if you want good customer service

It was quick and easy to sign up with Plusheat.

It was explained very well before the policy was sold to me.

The engineer carried out the service of our heating system in a very proffesional manner. Talked through what his thoughts were and was very helpful. Big thank you for him

I don't understand how this company has 4 star reviews as my experience has been absolutely shocking I first asked for a quote and after reading that the expected call out times for a plumber range from a minimum 24 hours to a maximum of 72 hours add this to reviews on other websites that pass the first initial sign up they are a notorious company to deal with i decided against signing up. However to my utter surprise within a week I had an email asking for payment telling me I had missed first bill date and payment was expected within 2 working days??? So on a Quotation alone they had signed me up WITHOUT MY CONSENT Wow what a company. I rang and asked why they had signed me up they said sorry and they'd look into it.... And true to there word 6 days later they replied "Now you are not signed upto to the plan no further communication will be available"
What a lousy reply but to be expected from this type of company only concern is signing you upto a contract thats not worth the paper its printed on!!!!

Raymond was extremely efficient, helpful and considerate He successfully arranged a date for my boiler check and has promised to log my request for communications to by post in the future as I am 84, in poor health and have minimal I/T skills and no relatives who can help me.

Good service and communication but need to reduce the annual price in par with other suppliers

Great communication.
Easy set up by Samantha

Great service, very helpful

Booking process straight forward and the service was carried out competently and professionally.
What stops this being a 5 star review for Plus Heat is the absence of a reminder to book the annual service.

Simple online booking system, with prompt e mail updates. Advance call from Engineer with arrival time. Efficient boiler service, all good.

Friendly guy who handled my call in a cheerful and professional manner. If only all customer service was this good.

Thee engieer was repectful to our property & us, also very polite

Fairly straightforward online booking procedure for a boiler service. The company tasked with the service cancelled the first booking but followed up with another appointment . The engineer phoned to say when he was arriving so all good.

Great communication and polite and helpful Thankyou