I wanted to pay two months rent to go on vacation and now I have spent my july 4th weekend responding to these guys and their questions. I am not sure why they want to know my reasons and specifics b... See more
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An absolute garbage “service”. I just wanted to pay my property tax bill and they asked bunch of security questions making me feel like am i a criminal of some sort. What a GARBAGE!!!
Do not, I repeat, DO NOT use this service. My wire transfer is now over a week late with zero communication from customer service. Don’t bother emailing support, account services, or any of the ot... See more
Company replied
I am using over 2 years Plastiq to pay china vendors with wire payments, very good experience, I only have twice problems with individual payments both were handled and completed with their support... See more
Company details
Written by the company
Plastiq makes it easy for businesses to pay virtually any expense from inventory and suppliers to contractors and rent using their existing credit cards, even where cards aren’t typically accepted. Our platform simplifies payments, improves cash flow, and helps you keep your business moving forward. Backed by the power of Priority, we deliver the flexibility, efficiency, and innovation businesses need to thrive.
Contact info
360 9th St., 94103, San Francisco, United States
- support@plastiq.com
- www.plastiq.com
1.9
Poor
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 24 hours
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Good but expensive
11 April 2022
Quick and Easy
First time I have used them. Account setup was fast and easy. Paid subcontractors quicker than normal.
10 April 2022
Easy way to schedule payments and stay…
Easy way to schedule payments and stay on the top of all the bills to be paid
10 April 2022
The process is somewhat disjointed and…
The process is somewhat disjointed and I could not process it on my I-pat. I had to do it on my laptop. ???
10 April 2022
Was charged an expedited delivery fee…
Was charged an expedited delivery fee when I didn’t ask for it and hadn’t in the past. When I asked them, all they said was we delivered it quickly.
9 April 2022
your fees are not as published and…
your fees are not as published and inconsistent. I will avoid your service if at all possible.
9 April 2022
Reply from Plastiq
Hi there, we are sorry to hear about your experience and would like to thank you for providing valuable feedback. Sincerely the Plastiq Support Team
Every time I make a payment to any…
Every time I make a payment to any company it gets canceled.
DON'T USE PLASTIQ!
8 April 2022
Reply from Plastiq
Hi there, our Account Services team determined the we were unable to support your transactions. While we cannot publicly discuss the details of your case, if you would like to provide us with further information and appeal our decision, you can reach out directly to: accountservices@plastiq.com. Sincerely the Plastiq Support Team
It’s embarrassing this site cannot…
It’s embarrassing this site cannot accept capital one credit cards. Horrendous merchant that overcharges.
8 April 2022
Reply from Plastiq
Hi James, we are sorry to hear about your experience and would like to thank you for providing valuable feedback. Sincerely the Plastiq Support Team
I have only good things to say about…
I have only good things to say about Plastiq... The customer service is great.
7 April 2022
You’ve always done great but this time…
You’ve always done great but this time I didnt get an email confirmation that my payment has been confirmed. Thx.
7 April 2022
Excellent!!!
6 April 2022
Makes it very easy to pay bills
6 April 2022
The fact that your charges on payment…
The fact that your charges on payment are so high is ridiculous I wouldn’t recommend you to no one.
6 April 2022
Reply from Plastiq
Hi Dylan, we are sorry to hear about your experience and would like to thank you for providing valuable feedback. Sincerely the Plastiq Support Team
Doesn’t adhere to their own guidelines
Was told a purchase was accepted per the guidelines then plastiq declined it. Payment was due on the 1st no one got back to me then I was sent an email that I cant even use the card for 3-5 days waiting on a refund now payment will be late. Do not recommend.
3 April 2022
Reply from Plastiq
Hi there, our Account Services team determined the we were unable to support your transactions. While we cannot publicly discuss the details of your case, if you would like to provide us with further information and appeal our decision, you can reach out directly to: accountservices@plastiq.com. Sincerely the Plastiq Support Team
Plastiq fees to come down
3 April 2022
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