From making the initial enquiry, taking us through the various options to finding the best flights from our local airport. All details were then emailed to us within a few minutes. Great service and a... See more
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Review summary
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What people talk about most
Based on these reviews
My experience with planet cruise today and yesterday was make so easy by Seb. Yesterday i was having the worst day trying to get everyones request for our cruise, got on the phone to Seb and he was j... See more
Wonderful selection of cruises at very competitive prices. We only travel with Cunard and generally prefer to book cruise only choosing our own flights from Newcastle and very specific hotels. Planet... See more
We have just booked a cruise via Planet cruise. Sarah was very helpful and explained everything very clearly and helped with all our queries patiently. The experience of booking with planet cruise has... See more
Company details
About Planet Cruise
Written by the company
Planet Cruise is the UK's largest independent cruise agent. With over 100 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Planet Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre or post-departure feedback or raise a complaint please complete the feedback form by logging into My Booking on our website. Here, you can also view details of your cruise booking.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also find answers to many questions on our online Help Centre.
Contact info
1 Quay Point, PO6 3TD, Portsmouth, United Kingdom
- 0239 327 7933
- cruise.editorial@iglu.com
- www.planetcruise.com
4.8
Excellent
12K reviews
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So very helpful with helping you choose…
So very helpful with helping you choose the right cruise for you and then going through the booking procedure , 1st class service definitely my go to company 🙂
13 April 2026
We have Booked with planet cruise many…
We have Booked with planet cruise many times quick and easy to book online with all the information you need and always very helpful if you need to call them.
12 April 2026
Excellent agent so helpful and went to…
Excellent agent so helpful and went to extreme lengths to help
11 April 2026
Laura was our cruise coordinator she…
Laura was our cruise coordinator she was very pleasant and helpful at all times even though it took us some time to make our choice.
17 April 2026
Very helpful with my requirements
Very helpful with my requirements, friendly and professional manner
16 April 2026
They organised a perfect trip for us
This travel agent organised a perfect itinerary to celebrate my wife’s special birthday. We had a great choice of hotels, private transfers, cruise and airline. Everything was perfect. The connections were seamless and throughout 4 countries and 8 locations our holiday was fantastic.
18 March 2026
Unprompted review
Dangerously simple!
Extremely simple booking process! Our cruise specialist Lauren was very helpful and patient. All my queries were answered fully, which left me happy with our choice of cruise.
14 April 2026
Great helpful staff and service
7 April 2026
Brilliant, Came away with a great deal.
Easy to use, good website and we ended up with a great cruise deal, and, a massive bonus.. We 'ACTUALLY' got to speak to a very friendly.. HUMAN 'NO' Robot involved..!!
9 February 2026
Booking experience via Planet Cruise
We have just booked a cruise via Planet cruise. Sarah was very helpful and explained everything very clearly and helped with all our queries patiently. The experience of booking with planet cruise has been lovely and way better than dealing with PO cruises directly.
13 April 2026
Excellent rep
The whole booking process was completed quickly and thoroughly. My rep Matthew, was most efficient and very easy to communicate with, which is not always the case when doing business on the telephone. 
12 April 2026
Great service from Angela
Angela provided good advices and was professional. Excellent service!
13 April 2026
Easy to use,friendly service,explain…
Easy to use,friendly service,explain everything, answered all questions
10 April 2026
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