Dave is extremely knowledgable and capable of handling all IT related issues and tasks. Always goes the extra mile. We couldn’t recommend him more.
Company replied
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Dave is extremely knowledgable and capable of handling all IT related issues and tasks. Always goes the extra mile. We couldn’t recommend him more.
Company replied
Fantastic experience with plan b IT Services. We can always rely on Dave for any support issues or improvements needed for our business (Meters UK) Would highly recommend plan b to anyone. Thanks... See more
I just wanted to thank plan b for such an incredible service , my daughters computer with all her A level work decided to not work. She was stressed and upset . planb gave us the fastest response and... See more
Absolute superb service, great support , responds quickly to any issues and deals with them effectively. We feel safe and secure our data is protected and confident with the service provided, even pro... See more
Written by the company
planb was founded by Dave Kitson in 2006 originally called aktconsultancy services, Dave a long time resident of Lancaster and well known, and respected, in the local area for IT services felt there was a need for cost effective IT to small businesses in Lancaster.
planb is built on a simple business ethic of cost effective solutions, transparency, trust and value. We appreciate our customers and always try to go the extra mile to look after them. For this reason we have a select exclusive customer base we steadily maintain, some of which we have for years.
Our core services concentrate on backup and disaster recovery solutions, IT support and advice, our systems are tried and tested. There are others like planb but they will never be planb.
Vernon Crescent 47, LA2 0LX, Galgate, United Kingdom
Dave is extremely knowledgable and capable of handling all IT related issues and tasks. Always goes the extra mile. We couldn’t recommend him more.

Reply from planb IT Services
Dave from Planb always gives us great IT support and service, with a smile and no jargon! Nothing is too much trouble. Thankyou Dave.
Dave is great, nothing is too much trouble, he's always on hand to help out whenever we get stuck.
I can absolutely recommend Dave at plan B . I’ve used him at least 5 times and always get. First class service both in seed , customer service and quality of service. This guy is a legend . Do not hesitate to use his services.
Fantastic experience with plan b IT Services.
We can always rely on Dave for any support issues or improvements needed for our business (Meters UK) Would highly recommend plan b to anyone.
Thanks Dave ✋⭐
Always a great service and fantastic value for money
Amazing 5 star service.Dave at Planb has just built and hosted my new website for my sharpening business. He has done a brilliant job, I could not of asked for better service and support from start to finish. I will be using his services from now on to keep everything up to date into the future.
I just wanted to thank plan b for such an incredible service , my daughters computer with all her A level work decided to not work. She was stressed and upset . planb gave us the fastest response and a unbelievable resolution. I cannot recommend this company enough , superb service professional and bespoke to the situation . Dave is an expert in his Field ( a computer Jedi ) so thanks again for all your help . My daughter is very happy and I couldn't be a happier client. Superb .
As a business we need a reliable, trustworthy and punctual company to fulfil our IT needs. PlanB are there first thing, not hindering our busy day. they give advice when necessary and support us with our IT services weekly.
PlanB are a very reliable and informative. Highly recommend for all your IT needs.
planb IT is the best in the business! Dave is incredibly knowledgeable, professional, courteous and trustworthy. He gives you peace of mind and handles anything IT, computer, CCTV or electronic in nature.
Using planb IT enables business owners to focus on running the business without the hassle or maintenance of IT.
He keeps your business safe and up to date with changes and can highlight potential threats that are easily missed and getting more common in this digital age which could be catastrophic to the running of the business.
The cherry on the cake is that his prices are very very reasonable, especially for the level of service he can provide and tailor to your individual business needs. From weekly site visits (with a smile) to carry out extra backups to glitches and urgent problems he has never let us down. Even little anomalies that spring up, he remotes in and works his magic. We don't know how we coped before we used planb IT
Every business needs a Dave!
We have had Dave providing our IT support for several years now and he is always reliable, quick to response and able to sort our problems. We use our system to organise our workload and provide jobs to the drivers so when it goes down it is a major problem but Dave is always on the other end of the phone to support us and will come if he can not solve the problem remotely.
Absolute superb service, great support , responds quickly to any issues and deals with them effectively. We feel safe and secure our data is protected and confident with the service provided, even provides back up when away from office. Polite, professional and friendly, any question answered, have used Planb for over six years and would definitely recommend. You will receive a five star service.
Dave is always available, and no matter how large or small the issue, he is always swift to repond to the issue. Making getting on with your work his priority.

Reply from planb IT Services
Dave is brilliant! He is always around to help us and at the drop of a hat. We would be lost without his IT knowledge, expertise and guidance. He is professional and friendly and we cannot recommend him and his services enough.

Reply from planb IT Services
I use planb for all of my business IT needs from building my website, retrieving lost data, website hosting. The best thing about planb is that they are a phone call away and all of my it needs are sorted.
Highly recommend Planb IT. Friendly, polite and very efficient. Dave has supplied IT technical support and computer installations both through self employment and via previous employment for over a decade to the company I worked for.

Reply from planb IT Services
We are a local company and have known Dave for many years. With his quick response, friendly and reliable service to resolve any IT issues we've had over the years, we definitely recommend planb.
Thanks Dave :)

Reply from planb IT Services
Very knowledgeable, friendly and has a great response time. Dave explains things in terms we understand to help us in the future. All round great service.

Reply from planb IT Services
planb have not just been there for repair work, but always quick to respond with advice and guidance - Dave is very professional in his approach to the work ethic. He knows how to interract in that immediate and helpful manner with the customer. Strongly recommended.

Reply from planb IT Services
It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats how it is with Planb-it. Speed, efficiency and attention to detail ...always, thanks Dave at Planb-it .

Reply from planb IT Services
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