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Rated 5 out of 5 stars

Dave is extremely knowledgable and capable of handling all IT related issues and tasks. Always goes the extra mile. We couldn’t recommend him more.

Company replied

Rated 5 out of 5 stars

Fantastic experience with plan b IT Services. We can always rely on Dave for any support issues or improvements needed for our business (Meters UK) Would highly recommend plan b to anyone. Thanks... See more

Rated 5 out of 5 stars

I just wanted to thank plan b for such an incredible service , my daughters computer with all her A level work decided to not work. She was stressed and upset . planb gave us the fastest response and... See more

Rated 5 out of 5 stars

Absolute superb service, great support , responds quickly to any issues and deals with them effectively. We feel safe and secure our data is protected and confident with the service provided, even pro... See more

Company details

  1. Business and IT Consulting Agency
  2. Computer Consultant

About planb IT Services

Written by the company

planb was founded by Dave Kitson in 2006 originally called aktconsultancy services, Dave a long time resident of Lancaster and well known, and respected, in the local area for IT services felt there was a need for cost effective IT to small businesses in Lancaster.

planb is built on a simple business ethic of cost effective solutions, transparency, trust and value. We appreciate our customers and always try to go the extra mile to look after them. For this reason we have a select exclusive customer base we steadily maintain, some of which we have for years.

Our core services concentrate on backup and disaster recovery solutions, IT support and advice, our systems are tried and tested. There are others like planb but they will never be planb.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
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Rated 5 out of 5 stars

Dave is extremely knowledgable and…

Dave is extremely knowledgable and capable of handling all IT related issues and tasks. Always goes the extra mile. We couldn’t recommend him more.

19 November 2025
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thanks Anas glad we could help

Rated 5 out of 5 stars

I can absolutely recommend Dave at plan…

I can absolutely recommend Dave at plan B . I’ve used him at least 5 times and always get. First class service both in seed , customer service and quality of service. This guy is a legend . Do not hesitate to use his services.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with plan b IT…

Fantastic experience with plan b IT Services.
We can always rely on Dave for any support issues or improvements needed for our business (Meters UK) Would highly recommend plan b to anyone.

Thanks Dave ✋⭐

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Bay-sharp Professional sharpening services

Amazing 5 star service.Dave at Planb has just built and hosted my new website for my sharpening business. He has done a brilliant job, I could not of asked for better service and support from start to finish. I will be using his services from now on to keep everything up to date into the future.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to thank plan b for such…

I just wanted to thank plan b for such an incredible service , my daughters computer with all her A level work decided to not work. She was stressed and upset . planb gave us the fastest response and a unbelievable resolution. I cannot recommend this company enough , superb service professional and bespoke to the situation . Dave is an expert in his Field ( a computer Jedi ) so thanks again for all your help . My daughter is very happy and I couldn't be a happier client. Superb .

20 November 2024
Unprompted review
Rated 5 out of 5 stars

PlanB for all IT Services

As a business we need a reliable, trustworthy and punctual company to fulfil our IT needs. PlanB are there first thing, not hindering our busy day. they give advice when necessary and support us with our IT services weekly.
PlanB are a very reliable and informative. Highly recommend for all your IT needs.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Every business needs a planbIT

planb IT is the best in the business! Dave is incredibly knowledgeable, professional, courteous and trustworthy. He gives you peace of mind and handles anything IT, computer, CCTV or electronic in nature.
Using planb IT enables business owners to focus on running the business without the hassle or maintenance of IT.
He keeps your business safe and up to date with changes and can highlight potential threats that are easily missed and getting more common in this digital age which could be catastrophic to the running of the business.

The cherry on the cake is that his prices are very very reasonable, especially for the level of service he can provide and tailor to your individual business needs. From weekly site visits (with a smile) to carry out extra backups to glitches and urgent problems he has never let us down. Even little anomalies that spring up, he remotes in and works his magic. We don't know how we coped before we used planb IT

Every business needs a Dave!

31 October 2024
Unprompted review
Rated 5 out of 5 stars

planb IT services

We have had Dave providing our IT support for several years now and he is always reliable, quick to response and able to sort our problems. We use our system to organise our workload and provide jobs to the drivers so when it goes down it is a major problem but Dave is always on the other end of the phone to support us and will come if he can not solve the problem remotely.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolute superb service

Absolute superb service, great support , responds quickly to any issues and deals with them effectively. We feel safe and secure our data is protected and confident with the service provided, even provides back up when away from office. Polite, professional and friendly, any question answered, have used Planb for over six years and would definitely recommend. You will receive a five star service.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Dave is always available

Dave is always available, and no matter how large or small the issue, he is always swift to repond to the issue. Making getting on with your work his priority.

29 October 2024
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thanks David for the great review!

Rated 5 out of 5 stars

Brilliant!!

Dave is brilliant! He is always around to help us and at the drop of a hat. We would be lost without his IT knowledge, expertise and guidance. He is professional and friendly and we cannot recommend him and his services enough.

29 October 2024
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thanks Emilia for the brilliant review its a pleasure to work with such a great local business such as yourselves

Rated 5 out of 5 stars

Highly recommend Planb IT

Highly recommend Planb IT. Friendly, polite and very efficient. Dave has supplied IT technical support and computer installations both through self employment and via previous employment for over a decade to the company I worked for.

8 April 2022
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thank you for the great review

Rated 5 out of 5 stars

Excellent service

We are a local company and have known Dave for many years. With his quick response, friendly and reliable service to resolve any IT issues we've had over the years, we definitely recommend planb.
Thanks Dave :)

7 April 2022
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thanks for the great review and for your business

Rated 5 out of 5 stars

Great Company

Very knowledgeable, friendly and has a great response time. Dave explains things in terms we understand to help us in the future. All round great service.

6 April 2022
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thanks Louise =)

Rated 5 out of 5 stars

planb - A highly professional team.

planb have not just been there for repair work, but always quick to respond with advice and guidance - Dave is very professional in his approach to the work ethic. He knows how to interract in that immediate and helpful manner with the customer. Strongly recommended.

6 April 2022
Unprompted review
planb IT Services logo

Reply from planb IT Services

Thanks Larry glad i can help

Rated 5 out of 5 stars

It makes a huge difference to small…

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats how it is with Planb-it. Speed, efficiency and attention to detail ...always, thanks Dave at Planb-it .

5 April 2022
Unprompted review
planb IT Services logo

Reply from planb IT Services

Its the least i can do Neurodropin does amazing work for the community! keep up the great work

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