PJ Outdoors Reviews 

206
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... See more

Rated 5 out of 5 stars

Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... See more

Rated 5 out of 5 stars

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... See more

Rated 5 out of 5 stars

Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... See more

Company details

  1. Camping Store

Written by the company

PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(206)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great company to use for the Outdoor Adventures

Website was easy delivery times were excellent
also customer service was first class. We had a couple of issues with the two items we received we rang and explained to Lauren and within 48 hrs both items were received. I wouldn’t hesitate to use the company again or recommend. A big thank you to Lauren for her help and excellent customer service.

6 August 2024
Rated 5 out of 5 stars

Product is brilliant

Product is brilliant. Saw someone using one at the beach and managed to find one here that was available and cheaper than others. Delivery was prompt and well packaged upon arrival 👍🏻

30 July 2024
Rated 5 out of 5 stars

Prompt and hassle free service.

The Vango family shelter I ordered was out of stock at most places, PJ outdoor had it in stock and at a competitive price. They processed the order without any fuss and the item was deliver within 3 days, I received updates about dispatch and scheduled delivery from the courier. I found the service hassle free and prompt, based on this I would happily use them again.

30 July 2024
Rated 4 out of 5 stars

Fast delivery, but costlier overall

Fast, well communicated delivery. Item was more expensive than others where it had been on sale recently. But they were all currently sold out, so I agreed to pay the higher price. Overall a good experience.

16 July 2024
Rated 1 out of 5 stars

Took 8 months to deliver

Ordered my item in NOV 2023,& it didn’t arrive until JULY 2024,& NOT ONE SINGLE EMAIL Or CALL with an update and NO APOLOGY WHAT SO EVER! Would NEVER ORDER FROM THIS COMPANY AGAIN!

11 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look