Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... See more
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See what reviewers are saying
Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... See more
Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... See more
Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... See more
Company details
Written by the company
PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.
Contact info
605 Hatfield Road, Smallford, AL4 0HN, St Albans, United Kingdom
- 01727 850901
- info@pjoutdoors.co.uk
- www.pjoutdoors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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We had to exchange the awning
We had to exchange the awning we purchased as we ordered a low instead of a mid, PJ arranged the uplift and we paid the difference and the replacement turned up by DPD, great service and knowledgeable people to help you
Delay in delivery for 10 weeks
Delay in delivery for 10 weeks. I understand this was because of supply chain issues but feel the vendor has a responsibility to keep customer informed without prompting for information
outdoor gazebo tent
tent was bought at the caravan show , the delivery time was accurate . Item was easy to put up and there were no problems
Don't' trust the delivery dates...
An order placed had a lead time of the end of March, this was fine. I then chased when it got to April and was told it was in the warehouse waiting to be dispatched. Another week later i queried this and was told the manufacturer had delays in production... clearly it was not in their warehouse.
Order placed elsewhere and was delivered next day.. bad customer communication here!

Reply from PJ Outdoors
Ordered at the Camping and Caravanning…
Ordered at the Camping and Caravanning Show to be delivered later. Delivered well within time frame given. Item is easy to out up and seems sturdy although we haven't had a chance to use it while camping yet.
Brought a toilet shower tent from NEC…
Brought a toilet shower tent from NEC and delivery was earlier than expected. Emails and contact throughout.
Told me it would be hear for the end of…
Told me it would be hear for the end of March and it was
Great service at the show
Great service at the show and seamless follow up. Nice product
Good knowledgeable service and…
Good knowledgeable service and excellent delivery item arrived earlier than expected
I made a purchase at the NEC
I made a purchase at the NEC and was promised a delivery and it arrived on time and in good condition.
Purchase of chairs
Staff helpful an let us try the chairs. Delivery came earlier than expected and followed link for delivery
Great quality and very friendly…
Great quality and very friendly staff..No issue with the company at all, however the delivery company was a different story. The delivery was left on the front of our property, which is straight onto the road, there's no wall, no fencing just pavement.
We weren't home at the time but luckily a neighbour drove past and took the goods in for us.
Once again I have to stress the products are top notch. Highly recommend PJ Outdoors.
Thumbs down to the shocking delivery experience
Second tent I've bought from yourselves…
Second tent I've bought from yourselves at the outdoor show glasgow, was made to feel like I was a Inconvenience as I asked to pay my tent using my Klarna account. Staff looked at me like I was a begger on the street. Paying £1000 for anything be a tent or a car you expect a basic courtesy of service. This was not experienced by myself.
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