Beautifully made products. Prompt delivery and fabulous customer service. I was accidentally sent an anklet as part of my order when it should have been a bracelet. Jemma replied to my email s... See more
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Review summary
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Reviews shaping this summary
⸻ ⭐️⭐️⭐️⭐️⭐️ I absolutely love Pineapple Island! Their bracelets are beautiful, well-made, and have that perfect laid-back, beachy vibe. I’ve bought several now and each one feels unique. They’... See more
Company replied
Really good website with plenty of choice my delivery was prompt and beautifully packaged with a hand written note inside The bracelets I ordered are really lovely quite unusual and great for summ... See more
Leah is so helpful and the jewellery is great quality. I had a little issue with delivery, it got lost in the post but Leah sorted everything incredibly quickly. Now my items have arrived I'm so... See more
Company details
- Jewelry Store
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Jewelry Designer
- Online Marketplace
About Pineapple Island
Written by the company
Fashion that doesn't cost the Earth
Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.
With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.
How we create
We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.
With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!
What we create
From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.Contact info
Pineapple House, BH9 1PA, Bournemouth, United Kingdom
- retail@pineapple-island.com
- www.pineapple-island.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Pineapple Island
Thank you, Krystell! We’re delighted to hear you’re enjoying your bracelet. If you ever want to add more to your collection, just let us know! 😊 Alice x
Fantastic Products!
Excellent quality products and arrived quickly and promptly, recyclable packaging and kept updated throughout. Love the items themselves and may have to go back and make an additional purchase soon!
28 October 2024
Reply from Pineapple Island
Thank you so much, Greg! We’re thrilled to hear you’re happy with the quality, speedy delivery, and eco-friendly packaging. It’s fantastic that you love the items, and we’d be more than happy to help you with any future purchases. 😊 Alice x
What's not to love !
Love all the beachy vibe jewellery the gold huggie earings is what made me purchase they are a good price the designs & quality make them look so much more expensive I always get compliments..💕
21 October 2024
Reply from Pineapple Island
Thank you so much for your lovely review! We're delighted you’re loving the beachy vibe and especially those gold huggies—they really are a standout! It’s fantastic to hear they’re bringing in the compliments. If you ever want to add more pieces to your collection, we're here for you. 💕 Alice x
Best customer service
Pineapple island has the best customer service I’ve ever experienced. They help you with any issues and are super nice about it, I can’t thank them enough :)
28 October 2024
Unprompted review
Reply from Pineapple Island
Thank you so much for your wonderful feedback! We're so happy to know you had a great experience with our team. Helping out with a smile is what we’re all about, and it’s fantastic to hear it made a difference. If you ever need anything, we're always here for you! 😊 Alice x
Amazing customer service
Amazing customer service! I ordered a necklace from pineapple island and unfortunately it arrived faulty. I contacted them and a replacement was quickly arranged. The staff are very friendly and the jewellery is gorgeous!
4 November 2024
Unprompted review
Reply from Pineapple Island
Thank you for your kind words! We’re so sorry about the initial hiccup but thrilled we could quickly set things right for you. It’s wonderful to hear you’re enjoying the necklace and had a positive experience with our team. If you need anything else, we’re here and happy to help! 😊 Alice x
Reply from Pineapple Island
Hi Katie, thank you so much for your lovely review, we are so pleased that you're happy :) x
Reply from Pineapple Island
Thank you for your review, Jayne! It means alot :) xx
Reply from Pineapple Island
Thank you for your support, Sharon. We are so pleased we could provide you with a great experience :) xx
Reply from Pineapple Island
Thank you for your review, Niamh! And thank you for supporting our small business :) x
Reply from Pineapple Island
I'm so glad you're happy with our service, thank you for taking the time to leave us a 5 star review :) x
I was looking for a present for my…
I was looking for a present for my daughter’s birthday and found a lovely pearl choker on this website. 🤗💗💗
Great value and beautiful products, and they were delivered in the specified time and carefully wrapped.
16 October 2024
Unprompted review
Reply from Pineapple Island
Hi Madison,
Thank you for sharing this with us! We're so pleased you found the perfect gift for your daughter's birthday. It's great to know you loved the pearl choker and appreciated the care we put into wrapping it. Hope it made her day extra special! 💗
Alice x
Reply from Pineapple Island
Thanks for taking the time to review us, Mike! It’s great to know you’re satisfied with everything – we look forward to seeing you back sometime. :)
Alice x
LOVE IT!
Love it,would buy them all if I could 😍great website n super fast delivery.PERFECT 👍
14 October 2024
Reply from Pineapple Island
Annette, this made our day! So glad you love everything – and it’s great to hear delivery was speedy. Hope you keep enjoying your Pineapple Island finds! :) Alice x
Beautiful beachy jewellery
Beautiful beachy jewellery in lovely packaging! Thank you!
30 September 2024
Reply from Pineapple Island
Thanks for the lovely feedback, Rachel! We’re so happy to hear our jewellery and packaging brought a little beach vibe your way. Enjoy your new pieces!
Alice x
Very good quality
7 October 2024
Reply from Pineapple Island
Thanks, Jola! We're really glad to hear you're happy with the quality. If you need anything else, just let us know.
All the best,
Alice x
Reply from Pineapple Island
Thanks, April! It’s so lovely to hear you're loving the bracelet and the brand. Your support means the world to us!
Best,
Alice x
Beautiful shell jewellery
Beautiful jewellery. I am able to wear it every day. It goes with all my clothes
10 October 2024
Reply from Pineapple Island
Thanks, Kathryn! So glad to hear you're loving the shell jewellery. We designed it to be your go-to piece, so it's great to know it’s fitting in perfectly with your everyday style.
All the best,
Alice x
Fabulous products made to last
Brilliant product, very well made and fabulous customer service.
13 August 2024
Reply from Pineapple Island
Thanks so much, Sarah. We're really pleased to hear you're enjoying the product and had a great experience with our customer service. It’s what we aim for every time!
Best,
Alice x
Reply from Pineapple Island
Thanks, Rosie. We're really happy to hear you're pleased with your items and that they arrived quickly. Your support means a lot to us!
Best,
Alice :) x
The website was incredibly…
The website was incredibly user-friendly, and the products looked even better in person than in the photos. I was impressed by the quick delivery and the excellent communication throughout the ordering process. I would definitely recommend this shop and plan to make another purchase soon.
12 October 2024
Unprompted review
Reply from Pineapple Island
Thank you so much for your lovely review, Aryanna! We're thrilled to hear that you found the website easy to use and that you're happy with your jewellery. We can't wait to welcome you back for your next purchase!
Best wishes,
Alice
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