Beautifully made products. Prompt delivery and fabulous customer service. I was accidentally sent an anklet as part of my order when it should have been a bracelet. Jemma replied to my email s... See more
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Company details
- Jewelry Store
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Jewelry Designer
- Online Marketplace
About Pineapple Island
Written by the company
Fashion that doesn't cost the Earth
Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.
With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.
How we create
We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.
With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!
What we create
From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.Contact info
Pineapple House, BH9 1PA, Bournemouth, United Kingdom
- retail@pineapple-island.com
- www.pineapple-island.com
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Replied to 100% of negative reviews
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Great Quality!
Great quality when the package arrived and came only a few days after ordering which was great. Ordered a cowrie shell necklace which looks amazing and feels very secure in quality, I love it.
Also ordered a bracelet with a cowrie shell and the material of it is happily unexpected as it is much sturdier and stronger than I had originally thought, which is great as I know it’ll last long :)

Reply from Pineapple Island
Really fast delivery - excellent items
Really fast, efficient delivery each time I've ordered. Pineapple sell the best pukka shell necklaces and their gift boxes have made the ideal treats for Christmas this year.

Reply from Pineapple Island
The necklace arrived quickly
The necklace arrived quickly, good price. My daughter loved the necklace.

Reply from Pineapple Island
Gorgeous jewellery
Gorgeous jewellery!
I was sent out a replacement for an item quickly and efficiently!
Really great service and fast delivery!
Thank you so much.

Reply from Pineapple Island
Great company
Shipped my items super fast and all items are lovely and well made! Will be shopping here again.

Reply from Pineapple Island
Highly recommended
I ordered 4 items. All are very nice and delivered quickly.
I’d like to visit their pop up shop sometime somewhere.

Reply from Pineapple Island
lovely condition
lovely condition, my fav place to order bracelets from protecting the environment and gorgeous styles or jewellery

Reply from Pineapple Island

Reply from Pineapple Island
The necklace was really pretty would…
The necklace was really pretty would have been nice to have it in a presentation pouch not in a plastic bag

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Reply from Pineapple Island
Great company
Great company! Have ordered from them a few times now and the jewellery is really lovely. Such amazing customer service as well. Definitely recommend this company.

Reply from Pineapple Island

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Reply from Pineapple Island
The item was sent quickly and all…
The item was sent quickly and all packaging was ego-friendly. The item was just as described on the picture and good quality.

Reply from Pineapple Island
Love my new bracelets
Love my new bracelets, arrived quickly and beautifully packaged

Reply from Pineapple Island
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