Beautifully made products. Prompt delivery and fabulous customer service. I was accidentally sent an anklet as part of my order when it should have been a bracelet. Jemma replied to my email s... See more
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Review summary
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⸻ ⭐️⭐️⭐️⭐️⭐️ I absolutely love Pineapple Island! Their bracelets are beautiful, well-made, and have that perfect laid-back, beachy vibe. I’ve bought several now and each one feels unique. They’... See more
Company replied
Really good website with plenty of choice my delivery was prompt and beautifully packaged with a hand written note inside The bracelets I ordered are really lovely quite unusual and great for summ... See more
Leah is so helpful and the jewellery is great quality. I had a little issue with delivery, it got lost in the post but Leah sorted everything incredibly quickly. Now my items have arrived I'm so... See more
Company details
- Jewelry Store
- Beach Clothing Store
- Clothing Store
- Fashion Accessories Store
- Jewelry Designer
- Online Marketplace
About Pineapple Island
Written by the company
Fashion that doesn't cost the Earth
Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.
With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.
How we create
We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.
With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!
What we create
From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.Contact info
Pineapple House, BH9 1PA, Bournemouth, United Kingdom
- retail@pineapple-island.com
- www.pineapple-island.com
4.8
Excellent
4K reviews
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Replied to 100% of negative reviews
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Just Love! <3
I have gotten bracelets from Pineapple Island as a gift and decided to check out the website myself! I have now ordered the Dewi Drop chain necklace their As Free As The Ocean Sweatshirt and the cream comfy Palm Hoodie is on the way (couldn't resist)
31 December 2024
Unprompted review
Reply from Pineapple Island
Thank you so much! It’s amazing to hear you loved your gift so much that you decided to explore our website. It sounds like you’ve picked out some fantastic pieces. We’re thrilled to have you as part of the Pineapple Island family. 😊💛 xx
Received different items to what I had…
Received different items to what I had ordered. Emailed and received no response.
10 December 2024
Reply from Pineapple Island
Hi Geoffrey,
Thank you for reaching out, and we’re really sorry for any inconvenience caused. We’ve been closed over the Christmas period, but we’re now going through all emails and making sure everyone is taken care of. You should have received a response from us by now, but if not, please let us know at retail@pineapple-island.com, and we’ll prioritise sorting this out for you.
Thank you for your patience, and we look forward to resolving this for you! 😊
Really lovely jewellery at reasonable…
Really lovely jewellery at reasonable prices. My daughter and I both love the jewellery we have bought. Speedy delivery too.
11 December 2024
Reply from Pineapple Island
Thank you, Catherine! We're so glad you and your daughter love the jewellery—it’s wonderful to hear it’s been a hit with you both. Enjoy your pieces, and let us know if you ever need anything else! 😊 xx
Beautiful, unique products.
Beautiful products that I purchased for gifts (& also a few for myself!) Love the Pineapple Island ethos as well as the design process...will definately be buying more!
10 December 2024
Reply from Pineapple Island
Thank you so much, Mia! We're thrilled you love our products and ethos—it’s always a bonus when gifts turn into a little treat for yourself too! We’re excited to hear you’ll be back for more, and we can’t wait to help you find your next favourite pieces. 😊 xx
Bracelets superb
My daughter adores your bracelets so was very pleased with her gifts. They arrived well packed and with a sift delivery.
10 December 2024
Reply from Pineapple Island
Thank you for your lovely feedback! We're so happy to hear your daughter adores the bracelets and that her gifts were a hit. 😊 xx
Honestly the best customer service and…
Honestly the best customer service and staff.. beautiful pieces! I'm hooked.😍
12 December 2024
Reply from Pineapple Island
Thank you so much, Nina! It’s wonderful to hear you’ve had such a great experience with us and love the pieces. We’re so glad to have you as part of the Pineapple Island family! 😍
Best wishes,
Alice 😊
Reply from Pineapple Island
Thank you, Dominic! We're so glad you're loving your purchases—they sound like the perfect fit for you. 😎
Best wishes,
Alice 😊
First time I've ordered,excellent…
First time I've ordered,excellent customer service & a very fast delivery.Will definitely shop with you again.Your products are fantastic.
13 December 2024
Reply from Pineapple Island
Thank you so much, Annie! We're thrilled to hear your first experience with us was a great one. We can’t wait to welcome you back!
Best wishes,
Alice 😊 x
Beautiful and lovely and exactly ehat i…
Beautiful and lovely and exactly ehat i was hopong for. Excellent quality. Thsnk you so much 😊
9 December 2024
Reply from Pineapple Island
Thank you, Naomi! We're so glad to hear your purchase was exactly what you were hoping for and that you’re happy with the quality. Your kind words mean so much—thank you! 😊
Best wishes,
Alice 😊 xx
Excellent customer service
Excellent customer service. Kept informed and arrived before expected date.
12 December 2024
Reply from Pineapple Island
Thank you, Melanie! I'm so pleased to hear you had a great experience with our customer service and that your order arrived even earlier than expected. We’re always here to help!
Best wishes,
Alice 😊
Reply from Pineapple Island
Thank you, Clair! I'm so glad to hear you're happy with the products. If you need anything else, feel free to reach out!
Best wishes,
Alice 😊
Great and good quality
Great and good quality. Great to see a pop up outside John Lewis too
6 December 2024
Reply from Pineapple Island
Thank you, Trix! I'm so glad you’re happy with the quality of your items. It’s wonderful to hear you spotted our pop-up shop too —hope you enjoyed browsing!
Best wishes,
Alice 😊
Reply from Pineapple Island
Thank you so much for your kind words! It means a lot to know you appreciate the work that goes into our pieces.
Best wishes,
Alice 😊 xx
Such lovely pieces of jewellery
Such lovely pieces of jewellery. I even received a free gift - which was so kind. I’ve loved the jewellery for about 5 years now and is one of my go-to gifts.
10 December 2024
Reply from Pineapple Island
Thank you so much, Daisy! It’s amazing to hear you’ve loved our jewellery for so many years. We’re so glad you enjoyed the free gift too—it’s always lovely to treat loyal customers like you.
Best wishes,
Alice 😊
Reply from Pineapple Island
Thank you, Rosie! I’m so glad to hear your order arrived quickly and that you liked the packaging. We really appreciate your support!
Best wishes,
Alice 😊
Very quick service to rectify one…
Very quick service to rectify one missing item, came very quickly
9 December 2024
Reply from Pineapple Island
Thank you, Sue! I’m so glad we could quickly sort out the missing item for you. Your understanding and support mean a lot to us.
Best wishes,
Alice 😊 x
Reply from Pineapple Island
Thank you, Madara! I’m so glad you had a great experience and love the quality of your purchase. Your support means so much!
Best wishes,
Alice 😊
Great service
Great service and fast postage! Always beautiful products with good though delicate so be careful x
3 December 2024
Reply from Pineapple Island
Thank you, Jojo! I'm so pleased to hear you had a great experience with our service and fast postage. It’s wonderful to know you love the products!
Best wishes,
Alice 😊
My order
My order was shipped and delivered very fast and the packaging was beautiful.
Thank you Pineapple Island 👌🏽👌🏽👋👋
16 December 2024
Unprompted review
Reply from Pineapple Island
Thank you so much, Edith! Your kind words mean the world to us.
Best wishes,
Alice 😊
Reply from Pineapple Island
Thank you, Janice! I’m so pleased to hear you loved the product. Your support means so much to us!
Best wishes,
Alice 😊
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