Picaboo Reviews 

190
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful print quality of the items and the great ease of designing personalized photo books and calendars for various family occasions. People also genuinely appreciate the exceptional customer support team, noting that representatives are always quick to help resolve any questions or project issues. Some people were dissatisfied with certain software features, mentioning that the program can occasionally feel a bit clanky or make uploading and placing pictures quite frustrating. Despite these minor editing hurdles, consumers remain extremely loyal and continue using the service year after year for their creative projects.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful photo books, calendars, and... See more

Quality

People report high satisfaction with the exceptional quality and professional finish of the photo books and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being extremely... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's intuitive... See more

Order

Clients share satisfaction on order processes, highlighting quick delivery and helpful support that easily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Picaboo for many years now. I've made photobooks, calendars, customized coffee cups...you name it. The quality is always very good but the service is excellent. Anytime there has... See more

Company replied

Rated 5 out of 5 stars

After traveling or celebrating a big life event, creating a Picaboo book brings back memories. The ease of creation, the variety of themes, backgrounds, and photo layouts all provide for a personal t... See more

Company replied

Rated 5 out of 5 stars

First off, I'm sorry I can only give this review 5 stars cause would easily rate it a 10. I just completed my first book with Picaboo and was honoured to have one of their personnel guide me along the... See more

Rated 5 out of 5 stars

I have been making photo books with Picaboo over 15 years. I absolutely love this company. When I first started, I had several questions. Picaboo support team was always there. One thing I would like... See more

Company replied


Company details

  1. Photo Printing Service

Written by the company

At Picaboo.com, we believe your memories deserve more than just a spot on your phone or in a folder on your computer. We help families, friends, and communities turn their stories into beautiful, lasting keepsakes. Whether it’s a stunning layflat photo book, a custom calendar, or a thoughtful photo gift, our mission is to make preserving life’s best moments simple, creative, and fun. Our platform is designed to be easy to use, with intuitive tools that let anyone, from first-timers to seasoned creators, bring their vision to life. Behind the scenes, our team is passionate about quality and service, ensuring that every order is printed with care and delivered quickly. Customers choose Picaboo not just for the products, but for the experience: the joy of creating something personal and the confidence that it will arrive looking great. We offer a wide range of products to bring your memories to life, including classic photo books, layflat photo books, cards, calendars, and many more customizable photo products. Every page tells a story, and it’s our privilege to help you share yours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(190)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

So easy to use!

I love how easy it is to arrange my photos and make them look fun and creative. It's also very easy to import photos from google photos and I love that!

5 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thanks so much, Julie! We’re thrilled to hear you’re enjoying how easy it is to create with Picaboo and that importing from Google Photos makes your projects even simpler. We can’t wait to see what you design next!

—Tori & The Picaboo Team

Rated 5 out of 5 stars

Picaboo is by far the best site for…

Picaboo is by far the best site for creating books, I have done many and I am pleased with every one of them
If you have a problem they are there to help you
I would highly recommend using Picaboo for your project

30 October 2025
Unprompted review
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Reply from Picaboo

Thank you, Brenda! We’re so glad to hear you’ve enjoyed creating so many books with us and that our team has been there when you’ve needed support. Your recommendation means a lot, we truly appreciate you being part of the Picaboo community!

—Tori & The Picaboo Team

Rated 5 out of 5 stars

My experience is always great

My experience is always great. I have been using Picaboo for years

30 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you, Bonnie! We love hearing that you’ve been with us for years and continue to have a great experience. Your loyalty means so much to us!

—Tori & The Picaboo Team

Rated 5 out of 5 stars

Amazing

My initial contact with Picaboo was in 2024 when I was planning to develop a book of family memories for our children.

Sounds easy, but it is a daunting process, which was made much easier by the helpful customer support group at Picaboo, and our 11x9 Classic Custom Hardcover book was born.

The response from our family was so positive that we decided to generate additional copies for our grandchildren in 2025.

The customer support group responded with a nice group discount and made the new

29 November 2024
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you, Tom! We’re so glad our team could help bring your family memory book to life and it’s wonderful to hear how much your family loved it. Stories like yours are exactly why we do what we do. We truly appreciate you coming back to create more copies for your grandchildren and for sharing your experience with us.

—Tori & The Picaboo Team

Rated 5 out of 5 stars

Wonderful company that helps you to keep all your memories alive ......

I use picaboo already for more than 10 years. Make every year for Christmas a Family Yearbook. Every time when the book comes arrive, I am so Impressed it always looks better than I expected. My parents passed away, and we found a shoebox full of pictures. So, I made a Memory book with those pictures, so all my siblings (6 of us) have those pictures. And I can tell you that book came out so GOOD also with old pictures that were scanned in by phone. If I have a problem and I chat or sent a email I always get a quick response, and they are always so helpful. One year I had a book with some pages that you could see that something happened during the printing, they send me a replacement.
Thank you PICABOO for helping us to keep all the memories that we make alive.

28 October 2025
Unprompted review
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Reply from Picaboo

Anja, thank you so much for sharing this. We’re truly honored that you’ve been creating your family yearbooks with us for over a decade and especially touched to hear about the memory book you made from your parents’ photos. Knowing that those precious memories are now shared among your siblings means so much. We’re also so glad our team could be there to help when you needed support. Thank you for trusting Picaboo to help keep your family’s memories alive year after year.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

beautiful quality photo pages and no limit to creative options

I use Picaboo because they offer a lot of flexibility with size and dimension of photos and the books come out really great quality with the photos looking as great as they do when I make the book. I do not find myself thinking I am limited in how I organize my photos and text on the pages. Also very easy to rearrange pages and move to a different location.

15 October 2025
Unprompted review
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Reply from Picaboo

Thank you for the kind review Nicola! We love hearing how much you enjoy the flexibility of creating with Picaboo! It’s great to know you’re able to arrange and customize your pages just the way you want and that the finished books look as beautiful as your original photos.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

I absolutely love my journal

I absolutely love my journal! It was so easy to create using Picaboo’s program — everything from customizing the design to previewing the final layout was simple and fun. The finished product turned out beautifully; the print and paper quality exceeded my expectations. I’ll definitely be using Picaboo again for future projects!

30 October 2025
Unprompted review
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Reply from Picaboo

We’re so happy to hear you loved your journal, Lori! It’s wonderful to know the design process felt easy and fun and that the final product exceeded your expectations. We can’t wait to see what you create next!

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Picaboo makes the best coffee table…

Picaboo makes the best coffee table books! I have been using Picaboo since 2016 to make photo books for my family, and I love the quality. The lay flat books are my favorite - the paper is heavy and the quality is excellent. The tool has always been easy to use and the price point has been competative.

29 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you Jenna!
We love hearing that you’ve been with us since 2016 and that our lay flat books have earned a spot on your coffee table! Thank you for trusting Picaboo with your family’s memories all these years. We’re so glad you’ve enjoyed both the quality and the process.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

Calendar - fun and easy

My most recent product was an annual calendar I make for my grandson. I add many photos of family and times we've been together from different years.

15 October 2025
Unprompted review
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Reply from Picaboo

Hi Rita,
That sounds like such a wonderful tradition! We love hearing how you use Picaboo to capture those special family moments and turn them into something your grandson can enjoy year after year. We’re so glad to be a part of that.

– Tori & The Picaboo Team

Rated 4 out of 5 stars

I stick with picaboo because its familiar.

I stick with picaboo, because it's what's familiar to me. Their stckers are very limited. The colors are dull and selection is very limited. In the past, I was able to edit photos making them sharper & clearer, but that option is no longer available.

6 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Hi Lynn,
We really appreciate you sharing your thoughts! We’d love to create some new stickers and we’re always looking for ideas on where we can add more fun and variety. I’ll work with our development team to make sure you have access to the same photo-editing features you’ve used before. If you run into that issue again, please don’t hesitate to reach out to us at support@picaboo.com so we can help directly.

– Tori & The Picaboo Team

Rated 5 out of 5 stars

I only use Picaboo for my photo book projects

I only use Picaboo because I can do so much more with my creation! You do not have that capability with other photobook entities! I can crop backgrounds and pictures on to any page! They have a quick turnaround as well! Thank you!

29 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

We’re so glad to hear that you love creating with Picaboo! It’s wonderful to know you’re taking full advantage of the creative tools. Our goal is to give you the freedom to design exactly what you imagine. Thank you for trusting us with your projects and for sharing such great feedback about your experience!
Tori & We’re so glad to hear that you love creating with Picaboo! It’s wonderful to know you’re taking full advantage of the creative tools—our goal is to give you the freedom to design exactly what you imagine. Thank you for trusting us with your projects and for sharing such great feedback about your experience!

—Tori & The Picaboo Team

Rated 5 out of 5 stars

Now I only use Picaboo

I’ve tried other digital book/card sites but for the last several years I’ve done all my projects on Picaboo. It’s easy to navigate, easy to upload pictures, and easy to customize every project. And they have great sales! I make at least 2 books every year as a way to pass on family history to children and grandchildren. Thanks Picaboo!

29 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Hi Laura,
We are so happy to hear that. We agree that photo books make the best family keepsake. Your grandchildren will appreciate them for years to come.
Thank you for trusting Picaboo with your memories!
Tori & The Picaboo Team

Rated 5 out of 5 stars

I love my photo journal I recently…

I love my photo journal I recently bought. It's very well made and I use it everyday for work. It has a picture of my children on the front and back. The paper quality is great and easy to write on. What I really like about it, is after I finish filling it in I plan to keep it forever!

15 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you Elias! We agree our photo journals are perfect for keeping all of your notes organized. We hope to keep you supplied with beautiful journals for years to come.
Tori & The Picaboo Team

Rated 5 out of 5 stars

Creative, user friendly and excellent options

The creation interface is superb -- it allows one to be extremely creative. Not a single complaint about it.
The team does a tremendous job and the turnaround time is excellent. Thoroughly enjoy working with Picaboo.

11 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you so much for sharing this wonderful feedback Barry! We’re thrilled to hear how much you enjoyed creating your book and that our platform helped bring your creativity to life. Our team takes great pride in making the process easy and inspiring, so it means a lot to hear that reflected in your experience. We truly appreciate you choosing Picaboo and look forward to helping you create your next masterpiece!
Tori & The Picaboo Team

Rated 5 out of 5 stars

After 16 years using Picaboo, I think they're the best

I've been making photo books with Picaboo since 2009! And have not been disappointed. I've used 3 other services as well, and always come back to Picaboo largely because their support is so fantastic. Yes, the features are what I need, and easy to use; but most apps are now. It really comes down to the customer service--will they answer questions fully, will they fix errors, will they be accountable, will their pricing be competitive? Yes to all of that.

20 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you Patti! We are so glad to hear that you keep coming back and trust us with your memories. We look forward to helping you for years to come.

Rated 5 out of 5 stars

Personal Gift Destination

I ordered two canvas and a mug. Everything came out great, the shipping was quick and I'm gonna order two photo books as soon as I finish them.

3 October 2025
Unprompted review
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Reply from Picaboo

Thank you for taking the time to leave a review. We are so happy to hear that you enjoyed your canvases and mugs. We'll see you soon for your photobooks!

Rated 5 out of 5 stars

Prompt Response to Order Issues

Ordering from Canada where there is a current postal strike and the company offered an alternative shipping service. Every year I make calendars using Picaboo but this year the discount coupon was lower than years past and I asked for a better option. I received a code that helped in reducing the overall cost and was pleased by the quick response from the company.

8 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you for your review Marian. Thank you for being a long time customer! We are so happy to hear that we could assist you with your coupon code. Please don't hesitate to reach out if you need anything else.

Rated 5 out of 5 stars

Extremely responsive and resolved my…

Extremely responsive and resolved my issue very quickly. Very happy and will continue to make all my photo books on this site!

3 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Hi Rachel. Thank you so much for leaving a review and giving us the opportunity to make your experience a happy one.

Rated 5 out of 5 stars

Vacation Photobook!

I recently ordered a photobook from Picaboo.com and couldn’t be happier with the entire experience. The website was easy to navigate, the design tools were intuitive, and I loved how customizable every page was. It gave me the flexibility to tell my story exactly the way I wanted, with plenty of creative layouts, backgrounds, and fonts to choose from. My family loved the photobook I got them of our Disney vacation!

1 October 2025
Unprompted review
Picaboo logo

Reply from Picaboo

Thank you for your time leaving a review. We love a good Disney vacation book. Thank you for choosing Picaboo!

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