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Phoenix Health & Safety Reviews 

2,677
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for being extremely knowledgeable, engaging, and professional, consistently making complex course materials both fun and remarkably easy to understand. People note that the online and classroom sessions are highly interactive, well-structured, and provide valuable personalized feedback that builds strong confidence for upcoming certification exams. However, some customers also noted that managing the exceptionally heavy course content requires significant personal effort and careful mental processing throughout the duration. Despite this intensive workload, reviewers consistently emphasize that the comprehensive learning resources and continuous staff support make the educational journey truly worthwhile.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their exceptional knowledge, guidance, and... See more

User experience

Consumers find user experience to be overwhelmingly positive, highlighting supportive trainers and... See more

Service

Customers report a high level of satisfaction with the service, highlighting a straightforward and... See more

Customer service

People report positive experiences with customer service, consistently praising the approachable, responsive,... See more

Quality

Users describe satisfaction with quality, highlighting that the provider combines industry expertise with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more

Company replied

Rated 5 out of 5 stars

I’ve just completed a 9 day course for the NEBOSH General Cert. It was clear and informative with some great interaction in the classroom. We had two trainers and they both put everyone at ease and th... See more

Company replied

Rated 5 out of 5 stars

I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual clas... See more

Company replied

Rated 5 out of 5 stars

The course was informative and enjoyable, despite the amount of content that was needed to go though. Even though the course was 9 days it never felt like it dragged and all of us felt engaged throu... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Safety and Work Wear Store
  3. Training School

Written by the company

Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,677)

438 reviews in the last 12 months

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Rated 5 out of 5 stars

Hade a great nine days training

Hade a great nine days training for my NEBOSH general certificate. Stuart has shown great knowledge and experience within the Industry. He made the classroom environment enjoyable and is an artist trainer who keeps engagement alive with interactions with every member of the course .

11 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Mark. It’s fantastic to hear how much you enjoyed the nine days of training for your NEBOSH General Certificate.

We’re especially pleased to know how much Stuart’s knowledge and industry experience contributed to your learning. His ability to create an engaging and interactive classroom environment, while keeping everyone involved, is something we’re very proud of. It’s great to hear he made the experience both enjoyable and memorable for you.

Stuart will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Stuart was a great lecturer and provide…

Stuart was a great lecturer and provide the group with everything required for the nebosh exam.

11 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Chris. It’s great to hear that you found Stuart’s delivery so helpful and that he provided everything needed to prepare for the NEBOSH exam.

We’re especially pleased that his support and guidance helped ensure you felt equipped and ready. His clear and focused approach is something we’re very proud of, and it’s fantastic to know this made a positive impact on your experience.
Stuart will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Wayne great tutor

Wayne's delivery of the NEBOSH course was well presented, well structured, Wayne was very helpful, got so much out of the course!

11 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Matt. It’s great to hear how much you got out of the NEBOSH course and that you found the delivery clear and well structured throughout.

We’re especially pleased to hear how much you valued Wayne’s support. His ability to present the material in an organised and helpful way is something we’re very proud of, and it’s fantastic to know this made a positive impact on your learning experience.
Wayne will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

NEBOSH general certificate

Delivery of the course was excellent by wayne Haywood

11 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Eddie. It’s great to hear that you found the delivery of the course excellent.
We’re especially pleased that Wayne’s approach made such a positive impression. His clear and structured delivery is something we’re very proud of, and it’s fantastic to know this contributed to a strong learning experience for you.
Wayne will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Nebosh with Phoenix/Wayne Heywood

Wayne Heywood was Concise, well directed and maintained a good pace throughout the course.
Would highly recommend this course, 5 stars

1 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Assad. It’s great to hear that you found the course well paced, clear and easy to follow throughout.
We’re especially pleased that Wayne’s concise and structured delivery had such a positive impact on your learning experience. His ability to maintain a strong pace while ensuring understanding is something we’re very proud of, and it’s fantastic to know this worked so well for you.
Thank you as well for your recommendation and 5 star rating. Wayne will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Very valuable training and insight…

Very valuable training and insight provided by Antony Rowthwell. The sessions were well arranged and informative, well focused on the content of course and passing the exams. Really enjoyed the time spend.

11 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Jibee. It’s great to hear how valuable you found the training and the insight provided throughout the course.
We’re especially pleased that Antony’s delivery made such a positive impression. His ability to keep sessions well organised, informative and focused on both the course content and exam preparation is something we’re very proud of. It’s wonderful to know you enjoyed your time on the course and found it beneficial.
Antony will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

I had a phenomenal time at this

I had a phenomenal time at this training. It was all down to the trainer. Anthony Rothwell. He took his time to explain till i understood it. No boring session. Very knowledgeble. I cant recommend this course and the trainer enough. I am so confident going back to work with all i have learnt. Thank you Tony

11 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Jibee. It’s great to hear how valuable you found the training and the insight provided throughout the course.
We’re especially pleased that Antony’s delivery made such a positive impression. His ability to keep sessions well organised, informative and focused on both the course content and exam preparation is something we’re very proud of. It’s wonderful to know you enjoyed your time on the course and found it beneficial.
Antony will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Excellent Tutor

Geoff Silver has been excellent this week for our certificate training, informative, engaging and allowed plenty of time for group discussion. It’s one of the best courses I have been on. Thank you Phoenix and thank you Geoff.

3 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Marie. It’s fantastic to hear how much you enjoyed the certificate training and that it stood out as one of the best courses you have attended.
We’re especially pleased to hear how much you valued Geoff’s delivery. His ability to create an engaging and informative environment, while allowing time for meaningful group discussion, is something we are very proud of. It’s great to know this made such a positive impact on your experience.
Geoff will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Excellent support and service

Efficient, straightforward, helpful and clear. My Assessor Matt was prompt, supportive and approachable. Everything I Wanted the NVQ to be!

9 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share your feedback. It’s wonderful to hear that you found the experience efficient, straightforward and clear throughout.
We’re especially pleased to know how much Matt’s support meant during your NVQ journey. His prompt responses, approachable nature and commitment to supporting learners are exactly what we aim to provide, so it’s fantastic to hear he delivered everything you were hoping for.
Thank you again for your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Brilliant support

We've used them for a health and safety review and they've been really fast in their help and support. Couldn't recommend them enough

2 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Ryan. It’s fantastic to hear that you found our support fast, helpful and effective throughout your health and safety review.
We’re really pleased that the team were able to provide clear and efficient guidance when you needed it. Delivering responsive and practical support is something we take great pride in, so it’s wonderful to know this made such a positive difference for you.
Thank you as well for your strong recommendation. It truly means a lot to us.

All the best,
Team Phoenix

Rated 5 out of 5 stars

I recently passed the NEBOSH NatNEBOSH National General Certificate in Occupational Health and Safetyional…

I recently passed the NEBOSH National General Certificate in Occupational Health and Safety through E-learning with Phoenix H & S. Their modules are well structured that can be taken at your own pace, perfect for busy people. They have a good study support team who are able to guide and give valuable feedback that helped me a lot to meet the criteria to pass the course. A big thank you to Tom W. for the feedback and advise on my assignments; and a heartfelt thank you to Sue L. who took time on my behalf to follow up my result. The overall experience studying with Phoenix was great and highly recommendable.

2 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share such a detailed review. It’s fantastic to hear that you successfully completed your NEBOSH National General Certificate through e‑learning with us.
We’re delighted that you found the modules well structured and flexible enough to fit around your commitments. Supporting busy learners with a clear, accessible online experience is something we place great importance on, so it’s great to know this worked well for you.
It’s especially pleasing to hear how helpful the study support team was throughout your journey. Providing timely guidance and meaningful feedback is key to helping learners succeed, and we’re so glad this made a difference. Tom and Sue will both really appreciate your kind words, particularly knowing their support helped you along the way and contributed to your success.
Congratulations again on passing, and thank you for your recommendation. It truly means a lot.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Completion on NVQ level 6

With the support of my accessor Sue Hutchings. I completed this massive achievement for me in around 8 months. Lots of late nights and studying over the weekends but it it worth it. Thank you Phoenix and thank you Sue.

2 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your experience, Scott. It’s wonderful to hear what a significant achievement completing your qualification was, especially with the dedication and effort you put in over those eight months.
We’re especially pleased to hear how much Sue’s support meant to you throughout your journey. Her guidance, encouragement and expertise are exactly what we aim to provide, and it’s great to know she helped you stay motivated through the late nights and weekend study sessions.
Congratulations on your achievement, and thank you again for your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

My experience was Fantastic

My experience was Fantastic. Matt Griffin supported me throughout my NVQ 6; he gave me great advice. This made the experience feel relaxed and very enjoyable.

2 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Darren. It’s fantastic to hear that you had such a positive experience completing your Level 6 NVQ.
We’re especially pleased to know how much Matt’s support meant throughout your journey. His guidance and advice are key to helping learners feel confident and at ease, so it’s great to hear he made the process both relaxed and enjoyable for you.
Matt will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

We recently partnered with Phoenix…

We recently partnered with Phoenix Health & Safety to support our growing solar installation business, and the experience has been excellent from the outset.

Their team has taken the time to understand our operations, both within our premises and will be coming on-site, providing practical advice and clear guidance to help us improve our health and safety processes and ensure compliance.
Rather than offering a one-size-fits-all approach, they have tailored their support to the specific needs of our business and growth plans.

The knowledge, professionalism, and responsiveness of the Phoenix team have given us confidence that we are building a safer working environment for our employees while meeting our legal obligations. We look forward to continuing our partnership and would highly recommend Phoenix Health & Safety to any business looking for expert support with compliance, safety management, and business growth.

1 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share such a detailed review, Tom. It is fantastic to hear how positive your experience has been since partnering with Phoenix Health & Safety.
We are especially pleased that our team has taken the time to understand your operations and provide practical, tailored support to suit your business. Delivering clear, relevant guidance that reflects each client’s unique environment and growth plans is something we take great pride in, so it is wonderful to know this approach has made a meaningful difference.
It is also great to hear that our knowledge, professionalism and responsiveness have helped build confidence in your health and safety processes. Supporting businesses in creating safer working environments while meeting their legal obligations is at the core of what we do.
Thank you again for your recommendation and for placing your trust in us. We look forward to continuing to support you as your business grows.

All the best,
Team Phoenix

Rated 5 out of 5 stars

I really enjoyed doing my Level 6 in…

I really enjoyed doing my Level 6 in Occupational Health & Safety with Phoenix. Matt my lecturer was always at the end of a message and got back to me very quickly with any queries I had.
I have no qualms in reccommending Phoenix

1 June 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Robert. It’s wonderful to hear how much you enjoyed completing your Level 6 in Occupational Health & Safety with us.
We’re especially pleased to know how much Matt’s support helped throughout your journey. Being responsive, approachable and on hand to guide learners is exactly the experience we aim to provide, so it’s fantastic to hear he made such a positive difference for you.
Thank you as well for your recommendation. It really does mean a lot to us.

All the best,
Team Phoenix

Rated 5 out of 5 stars

IOSH

Danny was a great trainer, he’s full of energy and delivered a great presentation. I highly recommend him and this course to anyone that is interested in health and safety, It was not the standard death by power point.

27 May 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Isaac. It’s great to hear how much you enjoyed the IOSH course and found the delivery engaging and refreshing.
We’re especially pleased to hear how much Danny’s energy and presentation style stood out during your training. Bringing enthusiasm and variety into the sessions, while moving away from the usual “death by PowerPoint” approach, is something we really strive for, so it’s fantastic to know this made such a positive impact on your experience.
Thank you as well for your recommendation. Danny will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Just completed a three day training…

Just completed a three day training course, would recommend this company to anyone looking at training.
Peter was helpful and guided us through the course answering all our questions in a professional manner.

29 May 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Nathan. It’s great to hear that you had such a positive experience on the three day training course and that you would recommend us to others.
We’re especially pleased to hear how much you valued Peter’s support. His ability to guide learners clearly and answer questions in a professional and approachable manner is something we’re very proud of, and it’s fantastic to know this made a difference to your experience.
Peter will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Just finished the course with Peter…

Just finished the course with Peter hannigan, great course and great assessor

29 May 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Jessica. It’s great to hear that you enjoyed the course and found Peter to be such a strong assessor.
We’re really pleased that his guidance and delivery helped make your experience a positive one. His clear and supportive approach is something we’re very proud of, and he will appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Great experience with Danny

I had a great experience with Danny on the managing safely course. I thinks throughly recommend.

29 May 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Joseph. It’s great to hear that you had such a positive experience on the Managing Safely course with Danny.
We’re especially pleased that his approach made the training enjoyable and worthwhile for you. His enthusiasm and commitment to delivering engaging sessions are qualities we’re very proud of, and it’s wonderful to know this came through in your experience.
Thank you as well for your recommendation. Danny will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Great training provider.

The process was simple to follow and the guidance from my assessor Rebecca was excellent. There are plenty of tools available on the website to help with your qualification and the option to book in regular meetings with your dedicated assessor was very useful.

25 May 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share your feedback, Helen. It is wonderful to hear that you found the experience straightforward and well supported throughout.
We are especially pleased to hear how much of a difference Rebecca made to your journey. Her guidance, availability and structured approach are exactly what we aim to provide, and it is great to know that the option to book regular meetings helped you stay on track and make steady progress.
It is also fantastic to hear that the tools and resources on our platform supported your qualification effectively. Creating a clear and accessible learning environment is something we take great pride in.
Thank you again for your kind words.

All the best,
Team Phoenix

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