Even though with the Christmas/New Year holidays, I knew also that Royal Mail were having their days off, so from day of ordering & to receiving the parcel, the delivery time factor was appropriate.... See more
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Company details
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Phillips Hobbies is a specialist online retailer of Model Railways, Diecasts, Plastic Kits, Farm Toys and Jigsaw Puzzles. Our mission is quality products, exceptional service and fair prices. As part of our growing range, we're proud to be a stockist of many leading brands, such as Oxford Diecast, Corgi, Gibsons, Ravensburger, Britains Farm Toys and Airfix.
Contact info
Correspondence Only: Phillips Hobbies, March Self Store, PO Box 1, Three Acres Business Park, Creek Road, PE15 8SW, March, United Kingdom
- sales@phillipshobbies.co.uk
- www.phillipshobbies.co.uk
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First class service
The fact that they left Models aside for me while they waited for a item I wanted and then sent everything at once and in excellent condition
Excellent service
I had an excellent experience in dealing with Phillips Hobbies.
I had a few specific questions before I put in my order and these were answered promptly, even at a weekend. It enabled to put in my order and the models were delivered within two days and well packaged.
Thanks
Extremely satisfied
Very well packaged, swift delivery. No issues with products ordered. Would definitely order again.
Really excellent paints
Really excellent paints. Very reasonable price, good variety of textured/environmental paints, and great delivery.
Thanks!
Excellent service
Excellent service, item exactly as described. Prompt delivery. First class.
Brilliant quality
A quick delivery and the product was…
A quick delivery and the product was exactly as advertised.
It was the 1st time i had dealt …
It was the 1st time i had dealt with phiillips hobbies and it was so easy to deal with them. Will definetly deal with them again.
It.wad.ok came ontime
Everything fine!
Simple on-line ordering process, items arrived well-packed later that week. All as would be expected.
Perfect service
Good comms. Super fast service. No hesitation to buy again. Thank you.
Good quality products and arried on time
Prompt and helpful answer to query
Prompt and helpful answer to query. Prompt despatch.
Good communication
Good communication, items exactly as described and delivered on time.
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