My partner and I have started to use this service for our medications and prescribed creams etc. I cannot praise Pharmacy2U highly enough to match their service. Absolute perfection. So Glad we both... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Pharmacy2U Ltd
Written by the company
Pharmacy2U
Established in 1999, Pharmacy2U is the UK’s largest NHS contracted pharmacy. Regulated by the General Pharmaceutical Council, Pharmacy2U provides a repeat prescription service trusted by tens of thousands of patients and an Online Doctor service run by UK-based doctors.
NHS Repeat Prescriptions
Pharmacy2U's NHS repeat prescription service means all your repeat prescriptions can now be arranged hassle-free and delivered direct to your door. The service is becoming more widely available as GP’s across England go live with electronic prescriptions. If your GP is one of the many to support electronic prescriptions, you can easily register with Pharmacy2U, who will then receive your script digitally. With Pharmacy2U you can order online, by phone or using a mobile app, and then have prescribed medication delivered for free to any UK address. They will even remind you when your next prescription is due, so there’s no need to worry. It's quick and easy to register with Pharmacy2U’s hassle-free repeat prescription service at https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs
Online Doctor
Pharmacy2U’s Online Doctor service enables a convenient and confidential approach to providing medical consultations, tests and prescriptions to treat your condition, without having to visit your GP. The service is regulated by the Care Quality Commission and all the doctors are GMC-registered.
Patients can choose to receive updates via SMS or email, in addition to various delivery options including next working day delivery. There are also a range of secure credit or debit card payment options and PayPal to choose from.
Online GP Consultations in 3 straightforward steps at https://www.pharmacy2u.co.uk/onlinedoctor
Introducing Chemist Direct
Your non-prescription needs can now be looked after by Pharmacy2U’s sister company, Chemist Direct. They can offer you a wide range of over-the-counter medicines, as well as toiletries, fragrances, skincare products and much more.
Pharmacy2U Details
Written by the company

Over 98% same day dispatch
Unparalleled service levels with free UK delivery
Contact info
Lumina, Park Approach, Thorpe Park, Leeds, LS15 8GB, Leeds, United Kingdom
- 0113 2650222
- support@pharmacy2u.co.uk
- www.pharmacy2u.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Important
Do you mean letters or words when you say characters.?
To say a service is absolutely reliable is to give it the best accolade for any customer
Great company,truthful honest and above…
Great company,truthful honest and above all reliable
.
Easy to order
The most difficult aspect of Pharmacy2U…
The most difficult aspect of Pharmacy2U is the log in and ordering of repeat prescriptions. I find the whole process frustrating and complicated. It used to be so easy, but now I’m not even sure which page I’m on. Then I sometimes get a message that your prescription can’t be ordered at this time and the worst part is that I’ve only got five days left before I run out of one of my tablets. More than once I have had to phone my GP to find out what’s going on, only to be told that they have had no request from Pharmacy2U!
The simple task of re-ordering shouldn’t be so stressful.
Highly recommend
I find the medication reminder so helpful, it ensures I never forget & run out.
I have never had any problems, the app is easy to use, with a tap of a button my medication is ordered and delivered within a few days, less worry and stress 😊
A great company
They never get a prescription wrong, always delivered promptly. Will get in touch for a consultation when taking medication.
Fast and on time
It's a very reliable service I am…
It's a very reliable service I am always recommending it to my friends.
So easy to order
So easy to order, delivery is quick. Would recommend using this. Saves time queuing up in a pharmacy for your medication and having to go back if they can't fulfill your full medication
Change of prescription done by my GP…
Change of prescription done by my GP seamlessly delivered to me by mail
The reminders to order by text and email are very helpful
Very efficient service
It’s a very quick, efficient service,saving the hassle of queuing at the pharmacy or relying on someone to pick it up for me.
Easy and straightforward ordering on…
Easy and straightforward ordering on line, and always receive medication within 3 days.
The company send you timely reminders…
The company send you timely reminders when your prescription is due for renewal, their renewal website is easy to use and your medications arrive promptly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








