Ordered bunny pellets, a cooling mat and some hay. Received cat food and a cat litter scoop. Something so different, I called customer service and they said something must’ve went wrong so they gave m... See more
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Ordered one harness in black color, received it in blue. Impossible to contact their customer service, 15 days reply time and no option to return the item as mentioned on their website. For 80 euros a... See more
Visited the location on Pijnackerstraat in Amsterdam. What a lousy place with too lazy young employee, counting too much money for a simple cat meal. After three times contronting them with too high p... See more
Ordered On february 15, Aquarium filter which arrives defective. February 18 send it out as return. I got Post NL which says they already got it at their location on 19th February. Since then no refun... See more
Company details
Information provided by various external sources
Pets Place biedt een compleet assortiment diervoeding en dierbenodigdheden. Je vindt er alles wat je voor je dier nodig hebt. Gegarandeerd tegen de scherpste prijs, met een deskundig advies.
Contact info
Galvanistraat 100, 6716 AE, Ede
- 0318-759259
- service@petsplace.nl
- www.petsplace.nl
1.6
Bad
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
best online shop
My jackrussell puppy is now 3 months, all the products, toys and treatments i ordered from this website are the high quality. I'm really satisfied with shipping, very fast and without any kind of mistakes and difficulties.
Gonna order many more times for sure.
Thank you!
Best wishes
27 June 2015
Unprompted review
excellent
Good service, quick delivery.
Very pleased would use again and recommend to friends.
24 June 2015
Unprompted review
a happy customer
i found the process of the internet purchase easy , the package arrived on time , very well wrapped , the perfect service. the stores are also plesant to visit with attentive and polite staff.
31 May 2015
Unprompted review
Fast & Accurate
Clear, easy ordering also fast and accurate delivery. Thanks!
5 May 2015
Unprompted review
Good & OK Dank U
12 April 2015
Unprompted review
Great shop, great prices, great staff
Visited the both shop in Nieuwegein city plaza and the XL shop in Zeist, both gave really good advice and the staff are really friendly!
4 March 2015
Unprompted review
The best pet store in Netherlands
It's my favourite pet store in the Netherlands. Orders are fast and they have every product you could imagine available. I have a new puppy and I think in the last week only I've ordered online no less than 4 times from Pets Place. Love it! Great service, awesome support, fast deliveries and a huge assortment. Thanks for the great service!
3 March 2015
Unprompted review
Biokat's diamond care
Best cat litter I ever used， no smell at all and drying fast.
24 February 2015
Unprompted review
Good Service and delivery
Items are of good quality and delivery was less than 48 hours.
The price of some items was higher than some other places but I found items here that I can't find somewhere else.
Good service, thanks
4 January 2015
Unprompted review
Ill order online again! totally recommended.
They have a big variety of products. Prices are fine. Service is good. Delivery is fast. I'll surely use them again. I do not see why to carry litter from any other shop anymore!
3 January 2015
Unprompted review
Fast delivery & Quality products
22 December 2014
Unprompted review
The service is good
21 July 2014
Unprompted review
Good trustworthy service
Ordering was easy and my shipment was in house within 2 days. Will place future orders with Pet Place.
19 May 2014
Unprompted review
Great service
Very happy with the service provided....I had a query and Customer services were extremely helpful.
Items as ordered - fast delivery.
14 April 2014
Unprompted review
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