Kim was AMAZING! Very thorough and detailed. She knew the answers to all my questions, and made sure I understood before we moved on to the next topic. Plus, it was an absolute joy to work with her... See more
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Darren was so helpful, explaining everything about pet insurance for my lovebird PeeWee. I was treated with respect and genuine compassion over the care for my feathered friend into his golden years.... See more
I wish I got her name yesterday but I spoke to this lovely lady about adding my new dog to my current pet insurance policy. She was so helpful and explained everything so well. It was really such an e... See more
Our Rusty last summer stepped on a red ant and was in terrible pain. His paw swelled and our wonderful vet took immediate action to reduce swelling and pain. We submitted this to Nationwide and they... See more
Company details
Written by the company
America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
4.4
Excellent
4K reviews
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Quick Response and Good Plan
Super quick response in telling me whether I was approved or not. Respectful in their emails and a good plan if you are wanting something low cost but want to have a plan for your pet.
30 July 2026
Helpful and easy to sign up for pet…
Helpful and easy to sign up for pet insurance after being given clear options for comparison.
4 December 2025
Franklin's customer service....
Franklin explained the policy coverages in detail and made the entire process easy to understand. He was knowledgeable, patient, and took the time to answer all of my questions. I appreciated his professionalism and excellent customer service.
30 July 2026
Excellent Customer Service
The whole process of adding another pet to the coverage we already have for our other 2 dogs was easy and the agent was very knowledgeable. They were affordable and had plans that worked with my budget and covered my pets needs.
27 July 2026
Simple to add my new cat Huey to my…
Simple to add my new cat Huey to my existing pet insurance plan with my dog Roscoe. Thank you!
29 July 2026
Melody was amazing
Melody was amazing, very informative. I feel very comfortable that my pets will be well taken care of with Nationwide
29 July 2026
The representative was friendly
The representative was friendly, knowledgeable, and made the process of adding my pet to my policy quick and easy. Great customer service!
29 July 2026
Kim was AMAZING
Kim was AMAZING! Very thorough and detailed. She knew the answers to all my questions, and made sure I understood before we moved on to the next topic.
Plus, it was an absolute joy to work with her. She's sweet and funny, and obviously loves animals and her job.
Overall, the perfect experience!
28 July 2026
easy and quick
29 July 2026
Our Rusty last summer stepped on a red ant.
Our Rusty last summer stepped on a red ant and was in terrible pain. His paw swelled and our wonderful vet took immediate action to reduce swelling and pain. We submitted this to Nationwide and they helped with the reimbursement.
29 July 2025
Great experience overall!
It was very simple to review the plans and make adjustments. It was also very clear on what was included vs what is not. Great experience overall!
28 July 2026
Concise & professional
28 July 2026
I thought I was supposed to get a…
I thought I was supposed to get a discount for enrolling a 2nd dog!
21 July 2026
The price and amenities are what I’ve…
The price and amenities are what I’ve been looking for. So glad I found this insurance.
27 July 2026
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