Peter Beales Roses logo
Visit website

Peter Beales Roses Reviews 

367
•
TrustScore 4.5 out of 5

4.6

Garden Center
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the roses, often noting their healthiness, robust growth, and beautiful appearance upon arrival. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged, ensuring the plants are protected during transit. People appreciate the careful packaging, which helps the roses arrive in perfect condition, ready to thrive in their new environment. However, some customers also noted issues with the quality of the roses, describing them as wilted, unhealthy, or having damaged shoots and roots upon delivery. A few other people also felt that the delivery process was problematic, with some orders experiencing significant delays or incorrect handling by couriers, leading to frustration. There were also instances where the packaging was deemed insufficient, resulting in damaged plants.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent condition, health, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent condition and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Reviewers highlight positive aspects of order, with many praising the quick processing and prompt delivery of... See more

Service

People report positive experiences with service, often describing it as excellent, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning book I do have some amazing roses from ur company. I also saw your stand at Chelsea flower show absolutely amazing 💐🌺😍🥰🌷🌹had to have my picture taken under your stunning ros... See more

Rated 5 out of 5 stars

Very efficient and competent order service at Chelsea Flower Show. My order arrived only a couple of days later, really well packaged and a good healthy looking plant which continues to thrive in gar... See more

Rated 5 out of 5 stars

Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with l... See more

Company replied

Company details

  1. Garden Center

Written by the company

At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(367)

344 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer service was good

I originally gave a negative review after receiving a very poor black baccara rose. Peter Beale immediately responded to my complaint and sent a replacement black baccara.

This one was significantly healthier than the original one I received and it is now thriving. I am not sure what went wrong with the first one as I gave it the same care as this one. Maybe just bad luck that I got a defective plant.

Thank you Peter Beale anyway for sending me a better replacement

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and competent order…

Very efficient and competent order service at Chelsea Flower Show.
My order arrived only a couple of days later, really well packaged and a good healthy looking plant which continues to thrive in garden.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

I was happy to find Souvenir de la…

I was happy to find Souvenir de la Malmaison roses. It came secured and quickly. The rose bush is healthy and with buds which are already opening beautifully. The grower supplied information regarding planting. Highly recommend retailer and grower.

15 May 2026
Unprompted review
Rated 3 out of 5 stars

I have two PB roses Our Beth which is…

I have two PB roses Our Beth which is fabulous and Claude Monet that has been in two years. Not done well. When open goes over in a few days browning very quickly and very sparse. Considering taking it out. No comparison to my DA other climbing roses. Really disappointed

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Beautiful rose, easy to use site, quick delivery, well packed. Would definitely use Peter Beale again

22 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look