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Pesa Reviews 

737
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 668 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting its reliability, trustworthiness, and efficiency in handling transactions. Many people find the app user-friendly and appreciate the seamless, fast money transfers, often noting that funds reach their destination quickly and without issues. Reviewers frequently mention the competitive and often superior exchange rates offered, making it a preferred choice for sending money. However, some people mentioned occasional delays, with funds taking longer to reach accounts or even being undelivered in certain instances. A few other people also felt that while rates are generally good, the conversion rate could sometimes be too high or that receivers faced significant charges.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and efficiency... See more

Payment

Customers had ambiguous experiences with payment, with many reporting significant delays and issues with... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the app fast, efficient, and... See more

Application

Customers consistently note positive experiences with the app, praising its efficiency for money transfers... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the excellent and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

737 reviews

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4.3

All reviews

(737)

674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It is great

It is great, I enjoy the easy transfer from one country to another but when it get to the other person, the charges removed is much. If you can adjust it. I would appreciate it

19 June 2026
Pesa logo

Reply from Pesa

Hello Peace,

We appreciate your positive feedback on our easy transfer process. We offer a zero fee charge on transactions.

Thank you for choosing Pesa

Rated 1 out of 5 stars

Not impressed with your exchange rate…

Not impressed with your exchange rate and also the person who referred me wasn’t given is referral bonus as promised

19 June 2026
Pesa logo

Reply from Pesa

Hello Jennifer,

We're sorry to hear about your experience with the exchange rate and the referral bonus. Rest assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive. Please contact support@pesa.co so we can assist you further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa is doing Great and their services…

Pesa is doing Great and their services are faster

19 June 2026
Pesa logo

Reply from Pesa

Hello Juliana,

We're glad to hear you're happy with our service and speed. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

You did poorly. Return to me the £35 that was sent to me from the US

You did poorly. My friend sent me money from US into my pounds account directly but it didn't come till date.

4 February 2026
Pesa logo

Reply from Pesa

Hello Joy,

We are truly sorry to hear about the delay with your transfer. We would require the FPID (Fast Payment ID) for this transaction. This unique identifier will allow us to track the payment accurately and resolve the matter promptly. Kindly contact support@pesa.co with the FPID so we can assist further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good service

The app is user friendly and transfers are usually without delays.

13 June 2026
Pesa logo

Reply from Pesa

Hello Jennifer,

We're glad you find our app user-friendly and transfers smooth. Thank you for your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Great service

Great service, fast money transfer.

17 June 2026
Pesa logo

Reply from Pesa

Hello Catherine,

We appreciate your kind words. We are glad we could help.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

It won't even let me add more most of…

It won't even let me add more most of the time. App always acting like network issues

18 June 2026
Pesa logo

Reply from Pesa

Hello Isaac,

We appreciate you sharing your experience. Kindly contact support@pesa.co so we can assist you further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Prompt service

Prompt service. The app is apt. Timely delivery. Fast and quick in sending money to loved ones. Thank you!

17 June 2026
Pesa logo

Reply from Pesa

Hello Joseph,

We are so glad you had such a positive experience with our service. Thank you for your kind words.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

I have been unable to login for two…

I have been unable to login for two months now

1 April 2026
Pesa logo

Reply from Pesa

Hello Joseph,

We understand your frustration. We have reviewed your account and can confirm that your account is active and running just fine. Please try and access your account and if you encounter any error, please contact support@pesa.co for assistance.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very reliable and transparent

Very reliable and transparent

1 June 2026
Pesa logo

Reply from Pesa

Hello Onyinye,

We're glad to hear you found our service reliable and transparent. Your positive feedback is greatly appreciated.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa is so fantastic

So far I’ve had a wonderful experience using PESA and I also got to share with some friends as well.

18 June 2026
Pesa logo

Reply from Pesa

Hello Joshua,

We are so happy you had a wonderful experience and shared it with friends. Thank you for your kind words.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good work

Good work, keep it up

18 June 2026
Pesa logo

Reply from Pesa

Hello Obewu,

We are so glad you enjoyed your experience. We truly appreciate your kind words and positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Poor rates

For some time now, your rates have consistently become so poor both ways

17 June 2026
Pesa logo

Reply from Pesa

Hello Kelvin,

We appreciate your feedback regarding our rates. Please be assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive.

Thank you for choosing Pesa.

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