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Pesa Reviews 

742
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and efficient, making money transfers seamless and stress-free. Many appreciate the user-friendly platform and the app's ease of use, often highlighting its quick delivery of funds. People frequently note the excellent exchange rates, often finding them superior to competitors, and value the overall trustworthiness. However, some customers noted occasional issues with late OTPs and difficulties logging in. A few people also experienced transfers taking longer than expected or being undelivered, and some mentioned conversion rates could be too high or fluctuate.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as reliable, fast, and... See more

Payment

People report ambiguous experiences with payment, with many customers praising seamless and fast... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and swift transactions,... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, efficiency, and reliability for... See more

Price

Consumers find price to be positive, with many reviewers appreciating the competitive and often superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

742 reviews

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4.3

All reviews

(742)

579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Although rates have been high

Although rates have been high, the difference between competitors is not much so sometimes I feel like just using competitors

7 June 2026
Pesa logo

Reply from Pesa

Hello Sophia,

We appreciate your feedback regarding our rates.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Instant fast transactions and fair…

Instant fast transactions and fair rates. Everyone should use this app

15 April 2026
Pesa logo

Reply from Pesa

Hello Charissa,

We're thrilled you appreciate our fast transactions and rates. We value your support.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very good and always ready to assist…

Very good and always ready to assist whenever there is issue with transfer. I usually feel safe using Pesa

17 June 2026
Pesa logo

Reply from Pesa

Hello Henry,

We're glad to hear you feel safe using our services and appreciate your kind words.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

Good experience

The transaction i did went through fast

16 June 2026
Pesa logo

Reply from Pesa

Hello Olufemi,

We're glad your transaction was swift. We appreciate your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Fast

Fast, save and no hidden fees.

16 June 2026
Pesa logo

Reply from Pesa

Hello Femi,

We're glad you enjoyed your experience. We appreciate your positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

It supposed to be Daily limit not…

It supposed to be Daily limit not monthly limit and once you finish your monthly limit you won’t be able to transfer money till the following month which is very bad and frustrating

16 June 2026
Pesa logo

Reply from Pesa

Hello Chidi,

We appreciate your feedback regarding the transfer limits. Please note that the EUR transfer limit is €7,500 per day and €25,000 per month. Once the monthly limit has been reached, additional transfers cannot be processed until the limit resets at the beginning of the next month.

These limits are in place to ensure compliance with applicable regulatory requirements and risk management policies governing international transactions.

We understand this may be inconvenient and appreciate your understanding.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Fast transaction

Transaction is pretty fast. Customer representatives respond to questions on time.

1 May 2026
Pesa logo

Reply from Pesa

Hello Chidinma,

We're happy to hear you had a fast transaction and timely responses.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Quick response

Quick response. As immediate as it can be.

16 June 2026
Pesa logo

Reply from Pesa

Hello Henry,

We're glad to hear our response time met your expectations. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Better rates

Better rates, fast delivery and excellent customer service solutions.

16 June 2026
Pesa logo

Reply from Pesa

Hello Happy,

We're glad you enjoyed your experience. We appreciate your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

They have never disappointed me once

They have never disappointed me once, if there's going to be issues they will communicate with us customers.

16 June 2026
Pesa logo

Reply from Pesa

Hello Folasayo,

We're so glad to hear you appreciate our communication. Thank you for your wonderful feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

What made my experience great about…

What made my experience great about Pesa is quick delivery of my transfer to the designated account

12 June 2026
Pesa logo

Reply from Pesa

Hello Israel,

We are so glad to hear your transfer was delivered quickly. Thank you for your positive feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa is very reliable.

Pesa is very reliable.

16 June 2026
Pesa logo

Reply from Pesa

Hello Ahmed,

We are so happy to hear that you find Pesa reliable. We appreciate your positive feedback.

Thank you for choosing Pesa.

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