10/18/26 AWESOME CUSTOMER SERVICE Our order was delivered, per tracking, but I never received it off our porch. I emailed personal creations and they sent me my order again at no charge. I've been... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The memorial stepping stone for our precious fur baby was gifted to us. The picture of him on the stone, as well as his name and the sweet saying below, were so touching. It was the perfect way to alw... See more
Quality products and good prices, especially if you can get them on sale. I do not like that they charge for shipping, especially when I spend a lot of money. I have purchased dozens of ornaments... See more
When I need something for a gift or a personal reason Personal Creation is always there. I am overjoyed how well my last purchase came out. I didn't expect it to be so beautiful.
Company details
Written by the company
Celebrate any occasion with personalized gifts from Personal Creations! Find unique gifts as well as gift ideas for everyone on your list. Personal Creations, your source for personalized gifts and more.
Contact info
6195 Lusk Blvd, CA 92121, San Diego, United States
- wecare@customercare.personalcreations.com
- www.personalcreations.com
4.7
Excellent
97K reviews
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Excellent purchase
The product, an Afghan with names and wedding date of the married couple, came exactly as described and depicted. I also received it super fast. Excellent purchase!
27 October 2026
Loved the sale price
Loved the sale price, I was able to get all five grandboys a gift ! On my very limited budget.
29 October 2026
Beautiful ornaments
The ornaments I ordered are so adorable and of great quality! On time delivery and the velvet bags included for storing each ornament was a wonderful gift. Simply an awesome experience.
22 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The case was splitting at one of the…
The case was splitting at one of the hinges. The packaging was horrible.
1 November 2026
Reply from Personal Creations
We're terribly sorry to hear about the damages to your recent order and appreciate your review. Understanding the importance of every item we send out, we take care to ensure not only a timely delivery, but a safe one. We'd like to check into this, as well as help ensure a resolution is provided to your order. At your convenience, please email us with your order details at customercare@personalcreations.com and we'll gladly assist as soon as possible. We hope to hear from you, soon.
The cups were perfect
The cups were perfect. They arrived within a few days and they were boxed and packaged carefully to avoid breakage. Great customized Christmas gift!
22 October 2026
Everything I order is perfect
Everything I order is perfect! I would love to see you expand your product to more varieties, options!
2 November 2026
Pat's review of 40 oz mugs
I love my two insulated 40 oz mugs. I would recommend them to my friends.
30 October 2026
Overall happy
Overall, April looks great. One of my pictures was cut off otherwise I’m happy with my purchase.
27 October 2026
Thank you for putting little bear name on it
27 October 2026
40oz tumblers for my coworkers
I bought three 40oz tumblers for my coworkers. They are perfect!!
26 October 2026
Great purchase
While I think it was a bit pricy, it was all well worth it. The quality was amazing. I paid extra for expedited shipping. This company did not disappoint.
30 October 2026
High quality product with great…
High quality product with great personalization and super quick
29 October 2026
Perfect.
Perfect.
Exactly how advertised and shipping was quick. I was worried at first about the tracking code being”not found” and reached out and got response immediately about why tracking showed that. Impressive all around with service and quality. This is the second item purchased from this seller and will purchase again!
30 October 2026
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